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Rogers & Hollands Jewelers

4.4

About this business

Location details

5 Woodfield Mall, E135, Schaumburg, IL, 60173, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.4830 reviews
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S K.'s profile image
S K. 
rating
11 years ago

For some reason, this did not post last year in Oct. They finally pulled thru and fixed my ring and my warranty. Took a long time, but it is fixed. 

Business response:

Hi Stacy, We would love the opportunity to have someone address your issue internally. Please provide us with your email address or phone number so we can contact you directly. Thank you. -Amber, Director of Social Media Relations 

Beatrice W.'s profile image
Beatrice W. 
rating
12 years ago

Izabela is beyond fantastic! She is professional, trustworthy, and honest-a quality I appreciate the most. She helped me pick out my wedding band by giving me great advice that did not include a sales pitch or any pressure. I highly recommend her for all your jewelry needs! 

Mike W.'s profile image
Mike W. 
rating
12 years ago

Izabela is amazing! Her expertise is off the charts! She is extremely helpful and offers the best advice. She helped me build the ring of my dreams. Make sure you ask for her directly, you won't be disappointed. 

Drew Z.'s profile image
Drew Z. 
rating
12 years ago

The customer service and quality of the engagement ring that I purchased far exceeded my expectations. Izabela did a great job educating and helping me create the most perfect ring. My fiancé has received numerous complements and is a huge fan of what I purchased. Isabela and Rogers & Hollands have a customer for life. 

Brit M.'s profile image
Brit M. 
rating
12 years ago

Izabela is fantastic! My fiance purchased my engagement ring from her about a month ago and she did a AWESOME job helping him with the final decision. My fiance got a great deal on a beautiful ring. I recently had the pleasure of working with Izabela when I needed my engagement ring re-sized. She was quick and told me that my ring would be ready the next day! I would highly recommend Izabela to anyone who is looking for a honest, trustworthy, and personable jeweler. 

Ashlie G.'s profile image
Ashlie G. 
rating
13 years ago

Camille and Evan were amazingly helpful when it came to choosing what type of wedding band to go with my unique ring setting. Camille also talked my fiance out of a potentially dangerous metal based on the line of work he is in. Her knowledge about the materials and the rings they had available was spot on! We are not from the area and just happened to be at the mall that day after an event. The service we received and the generosity of the store manager giving us a sale price 2 weeks before the sale so we wouldn't have to... read more

Linda W.'s profile image
Linda W. 
rating
13 years ago

I must say lately I have been a bit disappointed with the Woodfield Mall store,,,BUT in defense of them, I think I'm pretty spoiled. We used to work only with Laura. Laura is no longer there : ( Shes a nurse now. Our first purchase was my engagement ring and wedding bands. We speant a lot of money on the set. We have since spent thousands more dollars and have never been disappointed. In addition, Laura took the time to get to know us and she actually knew what kind of jewlery I like. My husband could go in there and s... read more

Kristen P.'s profile image
Kristen P. 
rating
13 years ago

I suddenly had lost multiple stones in my engagement ring and wedding band. Not the main solitaire but the little diamond chips on the sides. I brought my rings to the store and was an emotional panicky mess. The store manager Kamille (I am not sure if that's spelled right) calmed me down and explained that she wanted me to be happy. My husband had purchased both the engagement ring and band here. It wasn't the first time I had lost a chip but the other time the diamond was in the cleaning bowl so I was unsure if they could ... read more

Chris K.'s profile image
Chris K. 
rating
15 years ago

I went to this location to have a watch ordered. I have been dealing with Michael for several years and have spent tens of thousands of dollars with him. If you are looking for someone that will remember you down the road, and a great experience ask for Michael. 

Frequently asked questions about Rogers & Hollands Jewelers

How is Rogers & Hollands Jewelers rated?

Rogers & Hollands Jewelers has a 4.4 star rating with 830 reviews. 

When is Rogers & Hollands Jewelers open?

Rogers & Hollands Jewelers is open now. It will close at 9:00 p.m.