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Rumpke Waste & Recycling

3.7

    About this business

    Location details

    WeekdayScheduleStatus
    Mon8:00 a.m. to 5:00 p.m.
    Tue8:00 a.m. to 5:00 p.m.
    Wed8:00 a.m. to 5:00 p.m.
    Thu8:00 a.m. to 5:00 p.m.
    Fri8:00 a.m. to 5:00 p.m.
    SatClosed
    SunClosed
    3.7561 reviews
    Select a rating
    Andrea S.'s profile image
    Andrea S. 
    rating
    6 days ago

    I would give 0 stars if I could. I have called so many times requesting them to come out and pick up the trash for our cul-de-sac so many times now that I know people by name. Worst service ever. 

    Steves T.'s profile image
    Steves T. 
    rating
    a month ago

    Missed service. Drove right on by. 8 times so far this year. it takes 24-48 hours for a return pick up. I'm sorry that's 24 to 48 business hours. Call to complain lol what a joke. Have a great day I've said what I wanted. 

    Tyler L.'s profile image
    Tyler L. 
    rating
    2 months ago

    terrible. these guys suck. if you're gonna monopolize the trash game at least have some dignity. every week I have 1-3 trash bags left in my bin. my bin started out clean. it is now a filthy mess. phuck this company to hell and back. 

    Lori K.'s profile image
    Lori K. 
    rating
    2 months ago

    We went 5 weeks without service, January/February. Spent $150 for someone to plow driveway and they still didn't come out. Called to complain and they said they don't offer discounts. So I guess I have to pay money for service not rendered? 2023 I was paying $126 a month for dumpster rental. Now I am paying $180 a month. Why is it when gas prices go up so does my bill? But when gas prices go down, my bill doesn't. I looked at the reviews, and it's pretty low. I'm not shocked. 

    Timothy H.'s profile image
    Timothy H. 
    rating
    4 months ago

    I would give them a 0 if I could. Miss trash pick up, won't come back after telling you the will. They give you fake promises. 0.0. Going to cancel my commercial account with them as well 

    Barb P.'s profile image
    Barb P. 
    rating
    4 months ago

    They used to pick up every week, but in the past few weeks, they've left our trash 3 times. One time it was the recycle bin and twice the regular trash. We called customer service every time; we got about a $2.00 credit for the missed recycle bin, but were just given excuses about the other 2 times. I feel like we're paying for service that we're not getting. It makes no sense that all the other neighbors on our cul-de-sac got theirs picked up last week (but not us) and the CS agent told us "maybe the truck was too full ... read more

    Shontel S.'s profile image
    Shontel S. 
    rating
    6 months ago

    The property that I work for use Rumpke waste and recycling services. For 3 weeks now Rumpke has been neglecting us. We have not had our dumpsters dump in over 3 weeks now. It's ridiculous. Yes we are down a hlll, yes there was snow on the ground which is now gone by the way and has been for over 4 days now. They keep giving me the run around. Meanwhile there is trash everywhere. Ridiculous!! 

    Fay K.'s profile image
    Fay K. 
    rating
    7 months ago

    They don't always pick up and will tell you they are coming back to pick up your trash but do not. After 4 days and 5 phone calls I was told they would be out within 24 to 48 hours did not show up and said they would credit my account a whole $ 6.00. we have been usin Rumpke for over 20 years and now looking for a new trash service. 

    Jess M.'s profile image
    Jess M. 
    rating
    8 months ago

    Been loyal customers for 8 years. Always pay our bill. For the last month, when they pick up ours and our fellow neighbor's trash, after they empty the dumpsters, instead of setting them back up on the curb they leave them in the street against the curb. Today, I witnessed this as it happened. The man literally walked closer to the curb then gave it a push sending the dumpster rolling toward the curb. The only dumpster not left in the street was someone who was outside on their porch watching - that person's dumpster was... read more

    Frequently asked questions about Rumpke Waste & Recycling

    How is Rumpke Waste & Recycling rated?

    Rumpke Waste & Recycling has a 3.7 star rating with 561 reviews. 

    When is Rumpke Waste & Recycling open?

    Rumpke Waste & Recycling is open now. It will close at 5:00 p.m.