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Rushmore Loan Management Services
- Finance
- Irvine, CA
About this business
Location details
15480 Laguna Canyon Road, Suite 100, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The first call the day of the 18th your customer care specialist was very rude to me so I hung up and call back and got a young woman who was very nice an me and very professional. I wish I could tell you her name but we need people like this in the world at this point and time
Representative was nice on the phone but not helpful due to company policy.
Send .me a email
My mother recently passed away which was a rough hardship itself, except Rushmore has made things way way way more difficult thanks to their zero communication skills. I was originally told I would be the "successor of interest" to have the mortgage put in my name if I went through the "probate" process and did all their required steps, which I have done them ALL solely for them and was not easy! Now after the "probate" is done and over with, Rushmore changed their minds and now say the house can't be put in my name so has ... read more
Hire people that can understand me and not have to fax ever thing to get something done. Report my mortgage to the credit bureaus like I have asked the last six months. Noting gets do that I asked for.
I'm not sure how Rushmore is getting all these great reviews on their sites. On almost all other sites they have 1 star including BBB and yelp. Just getting a payoff so we can close has been a nightmare. They can't even get basic things done. Do yourself a favor and do not go with Rushmore. I'm pretty sure some of these reviews are fake, check out the other sites.
Nothing was resolved
Hire some people that have a clue .what their job is the only person that I talked to that was awesome was Ima jean in lost drafts .
Quality training for the agents
Frequently asked questions about Rushmore Loan Management Services
How is Rushmore Loan Management Services rated?
Rushmore Loan Management Services has a 3.3 star rating with 1,657 reviews.
When is Rushmore Loan Management Services open?
Rushmore Loan Management Services is open now. It will close at 7:00 p.m.