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Sail Internet

4.6

About this business

About Sail Internet delivers fiber-fast internet to homes and businesses in the greater San Francisco Bay area. Sail’s speeds exceed most ISPs’ basic packages while offering competitive pricing. Founded in 2015 by experts and innovators from the internet access industry, Sail Internet is led by Kevin Fisher, PhD, Stanford University, former Engineering VP at 2Wire and Ikanos and George Ginis, PhD, Stanford University, former Engineering and Marketing VP at ASSIA. 

Location details

305 Laurelwood Road, Santa Clara, CA, 95054, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 10:00 p.m.
4.6798 reviews
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Food L.'s profile image
Food L. 
rating
5 days ago

Angel was an amazing and knowledgeable installer and helped provision a brand new switch for my part of my apartment complex! 

Robert F.'s profile image
Robert F. 
rating
a week ago

The service was so incredible. The technician JEFF M was very knowledgeable. He took his time to set the system up. The results were magnificent. I recommend them to anybody and I hope you get Jeff. 

Robert F.'s profile image
Robert F. 
rating
a week ago

The service was so incredible. The technician JEFF M was very knowledgeable. He took his time to set the system up. The results were magnificent. I recommend them to anybody and I hope you get Jeff. 

Tim S.'s profile image
Tim S. 
rating
4 weeks ago

I've had Sail Internet for a few months now, could not be happier. Price is excellent, speed is roughly 900MB up & down consistently, and uptime is quite good. On the uptime front, Sail does message users ahead of time when scheduled maintenance is going to happen, usually in the wee hours of the morning. Also the install was completely painless - the tech that helped me out had my home mesh network connected to the local Sail hub in under an hour. 

Tim S.'s profile image
Tim S. 
rating
4 weeks ago

I've had Sail Internet for a few months now, could not be happier. Price is excellent, speed is roughly 900MB up & down consistently, and uptime is quite good. On the uptime front, Sail does message users ahead of time when scheduled maintenance is going to happen, usually in the wee hours of the morning. Also the install was completely painless - the tech that helped me out had my home mesh network connected to the local Sail hub in under an hour. 

Terry L.'s profile image
Terry L. 
rating
a month ago

got an upgrade from Sail free of charge and my Internet speed went from 150Mbps download & 20Mbps upload to 250 & 130Mbps respectively. slightly less than 1hr of work by Armando the technician on the hardware outside of the house after Sail gave a notification a couple days ahead. Armando called when he arrived & afterwards explained clearly the work. Armando Is very courteous, professional, & pleasant. Love Sail & thank you Armando for the upgrade yesterday noon. 

Terry L.'s profile image
Terry L. 
rating
a month ago

got an upgrade from Sail free of charge and my Internet speed went from 150Mbps download & 20Mbps upload to 250 & 130Mbps respectively. slightly less than 1hr of work by Armando the technician on the hardware outside of the house after Sail gave a notification a couple days ahead. Armando called when he arrived & afterwards explained clearly the work. Armando Is very courteous, professional, & pleasant. Love Sail & thank you Armando for the upgrade yesterday noon. 

v s.'s profile image
v s. 
rating
4 months ago

Sail internet was very easy to subscribe and plan for installation. the installation itself was very smooth. The technician, Armando, kept me informed of his arrival time, did a clean installation and checked the speeds before leaving. All this at almost half the price of the other branded internet providers in the area. 

Simon B.'s profile image
Simon B. 
rating
4 months ago

I ended up being a sail customer for a while now. Not disappointed and more than 2x the data rate of att. The service is pretty reliable and they email me when maintenance is needed. 

Frequently asked questions about Sail Internet

How is Sail Internet rated?

Sail Internet has a 4.6 star rating with 798 reviews. 

When is Sail Internet open?

Sail Internet is open now. It will close at 10:00 p.m.