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Sail Internet
- Internet Service Providers
- Santa Clara, CA
About this business
About Sail Internet delivers fiber-fast internet to homes and businesses in the greater San Francisco Bay area. Sail’s speeds exceed most ISPs’ basic packages while offering competitive pricing. Founded in 2015 by experts and innovators from the internet access industry, Sail Internet is led by Kevin Fisher, PhD, Stanford University, former Engineering VP at 2Wire and Ikanos and George Ginis, PhD, Stanford University, former Engineering and Marketing VP at ASSIA.
Location details
305 Laurelwood Road, Santa Clara, CA, 95054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
Having had issues with xfinity several times per week and consistently being transferred to their VIP Retention Specialists (closers), I decided to call around to local based ISP's. I just got off the phone with Victor and while I found out that they don't currently serve my area, I couldn't be happier with the interaction. It took me less than 2 minutes to get someone live on the phone and it felt nice getting to speak with someone nearby. I don't have their service but based off the ease of the call, I recommend giving th... read more
We have had Sail for about a month now and it has been great. Xfinity theoretically has faster speeds but it never worked that way for us because our home is older and the lines into the home had degraded over time. We had been advised by Xfinity that they could only be replaced at great expense to us because they were paved over. Until this company showed up we had no alternatives except to either deal with the constant issues or shell out money. Sail doesn't use these, so for our house least, it's been more reliable and th... read more
Angel was an amazing and knowledgeable installer and helped provision a brand new switch for my part of my apartment complex!
The service was so incredible. The technician JEFF M was very knowledgeable. He took his time to set the system up. The results were magnificent. I recommend them to anybody and I hope you get Jeff.
The service was so incredible. The technician JEFF M was very knowledgeable. He took his time to set the system up. The results were magnificent. I recommend them to anybody and I hope you get Jeff.
I've had Sail Internet for a few months now, could not be happier. Price is excellent, speed is roughly 900MB up & down consistently, and uptime is quite good. On the uptime front, Sail does message users ahead of time when scheduled maintenance is going to happen, usually in the wee hours of the morning. Also the install was completely painless - the tech that helped me out had my home mesh network connected to the local Sail hub in under an hour.
I've had Sail Internet for a few months now, could not be happier. Price is excellent, speed is roughly 900MB up & down consistently, and uptime is quite good. On the uptime front, Sail does message users ahead of time when scheduled maintenance is going to happen, usually in the wee hours of the morning. Also the install was completely painless - the tech that helped me out had my home mesh network connected to the local Sail hub in under an hour.
got an upgrade from Sail free of charge and my Internet speed went from 150Mbps download & 20Mbps upload to 250 & 130Mbps respectively. slightly less than 1hr of work by Armando the technician on the hardware outside of the house after Sail gave a notification a couple days ahead. Armando called when he arrived & afterwards explained clearly the work. Armando Is very courteous, professional, & pleasant. Love Sail & thank you Armando for the upgrade yesterday noon.
got an upgrade from Sail free of charge and my Internet speed went from 150Mbps download & 20Mbps upload to 250 & 130Mbps respectively. slightly less than 1hr of work by Armando the technician on the hardware outside of the house after Sail gave a notification a couple days ahead. Armando called when he arrived & afterwards explained clearly the work. Armando Is very courteous, professional, & pleasant. Love Sail & thank you Armando for the upgrade yesterday noon.
Frequently asked questions about Sail Internet
How is Sail Internet rated?
Sail Internet has a 4.6 star rating with 806 reviews.
When is Sail Internet open?
Sail Internet is closed now. It will open at 8:00 a.m.