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Sail Internet

4.6

About this business

Location details

305 Laurelwood Road, Santa Clara, CA, 95054, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 10:00 p.m.
4.6980 reviews
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Food L.'s profile image
Food L. 
rating
a year ago

Angel was an amazing and knowledgeable installer and helped provision a brand new switch for my part of my apartment complex! 

Business response:

We are delighted to hear about Angel's amazing work provisioning your new switch! Thank you for recognizing his knowledge and expertise. 

Robert F.'s profile image
Robert F. 
rating
a year ago

The service was so incredible. The technician JEFF M was very knowledgeable. He took his time to set the system up. The results were magnificent. I recommend them to anybody and I hope you get Jeff. 

Robert F.'s profile image
Robert F. 
rating
a year ago

The service was so incredible. The technician JEFF M was very knowledgeable. He took his time to set the system up. The results were magnificent. I recommend them to anybody and I hope you get Jeff. 

Jun C.'s profile image
Jun C. 
rating
a year ago

Just had internet installed with Sail, and I will test for reliability over the next few days. This review is for the amazing technician Angel Bermudez who despite running into annoying issues during installation, he never gave up and took extra time to troubleshoot and finish the installation properly. I asked many clarifying questions about the details of everything, and Angel answered them all patiently and clearly. It was a pleasure working with him! 

Tim S.'s profile image
Tim S. 
rating
a year ago

I've had Sail Internet for a few months now, could not be happier. Price is excellent, speed is roughly 900MB up & down consistently, and uptime is quite good. On the uptime front, Sail does message users ahead of time when scheduled maintenance is going to happen, usually in the wee hours of the morning. Also the install was completely painless - the tech that helped me out had my home mesh network connected to the local Sail hub in under an hour. 

Business response:

Hi Tim, Thank you for the fantastic review with your speed test! We're thrilled you're happy with the consistent 900MB speeds, uptime, and smooth installation experience. We really appreciate you being a valued Sail customer! Best regards, Bobette 

Tim S.'s profile image
Tim S. 
rating
a year ago

I've had Sail Internet for a few months now, could not be happier. Price is excellent, speed is roughly 900MB up & down consistently, and uptime is quite good. On the uptime front, Sail does message users ahead of time when scheduled maintenance is going to happen, usually in the wee hours of the morning. Also the install was completely painless - the tech that helped me out had my home mesh network connected to the local Sail hub in under an hour. 

Business response:

Hi Tim, Thank you for the fantastic review with your speed test! We're thrilled you're happy with the consistent 900MB speeds, uptime, and smooth installation experience. We really appreciate you being a valued Sail customer! Best regards, Bobette 

Terry L.'s profile image
Terry L. 
rating
a year ago

got an upgrade from Sail free of charge and my Internet speed went from 150Mbps download & 20Mbps upload to 250 & 130Mbps respectively. slightly less than 1hr of work by Armando the technician on the hardware outside of the house after Sail gave a notification a couple days ahead. Armando called when he arrived & afterwards explained clearly the work. Armando Is very courteous, professional, & pleasant. Love Sail & thank you Armando for the upgrade yesterday noon. 

Business response:

Thank you so much for the wonderful review, Terry! We're thrilled that your upgrade went smoothly and that you're enjoying the faster speeds. We'll make sure Armando knows how much you appreciated his professionalism and clear communication. We truly value customers like you and are glad to be your internet provider! - The Sail Internet Team 

Terry L.'s profile image
Terry L. 
rating
a year ago

got an upgrade from Sail free of charge and my Internet speed went from 150Mbps download & 20Mbps upload to 250 & 130Mbps respectively. slightly less than 1hr of work by Armando the technician on the hardware outside of the house after Sail gave a notification a couple days ahead. Armando called when he arrived & afterwards explained clearly the work. Armando Is very courteous, professional, & pleasant. Love Sail & thank you Armando for the upgrade yesterday noon. 

Business response:

Thank you so much for the wonderful review, Terry! We're thrilled that your upgrade went smoothly and that you're enjoying the faster speeds. We'll make sure Armando knows how much you appreciated his professionalism and clear communication. We truly value customers like you and are glad to be your internet provider! - The Sail Internet Team 

Victor S.'s profile image
Victor S. 
rating
a year ago

Sail Internet is the Best Internet Service in the San Francisco Bay Area. That includes all the cities around Silicon Valley. Their techician Sonny came to my home today to upgrade my system. He did an outstanding job in updating my system with new Routers so I can have better and faster internet service. I give Sonny a 5 out of 5 for his 5-Star service. If you want to have the Best Internet Service, you have to go with Sail Internet. There's No one Better out there. God bless Sail Internet and their outstanding associates. 

Frequently asked questions about Sail Internet

How is Sail Internet rated?

Sail Internet has a 4.6 star rating with 980 reviews. 

When is Sail Internet open?

Sail Internet is closed now. It will open at 8:00 a.m.