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Sail Internet

4.6

About this business

Location details

305 Laurelwood Road, Santa Clara, CA, 95054, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 10:00 p.m.
4.6886 reviews
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Ben L.'s profile image
Ben L. 
rating
a year ago

The installation of the internet was a smooth sailing. Thanks to the service Tech Angel B for a professional job well done. 

Business response:

Hi Ben, Thanks for the excellent review! Our Sail technicians are fantastic; we are happy you noticed that. 

David L.'s profile image
David L. 
rating
a year ago

Currently, the speed is pretty stable and reliable, and it has been improving over the past week. 

Business response:

Thank you, David! We are thrilled to have customers like you who let us know that you can see how Sail is different from the competition. Be sure to check out our referral program where you can be rewarded in even more ways! https://sailinternet.com/referral/ 

David L.'s profile image
David L. 
rating
a year ago

Currently, the speed is pretty stable and reliable, and it has been improving over the past week. 

Business response:

Thank you, David! We are thrilled to have customers like you who let us know that you can see how Sail is different from the competition. Be sure to check out our referral program where you can be rewarded in even more ways! https://sailinternet.com/referral/ 

Frank A.'s profile image
Frank A. 
rating
a year ago

Xfinity NEVER AGAIN! Sail Internet. UPDATE: Never a blackout. In my 3 interactions with customer service, they were efficient. 

Business response:

Thanks, Frank, for sharing your experience with Sail Internet. 

Frank A.'s profile image
Frank A. 
rating
a year ago

Xfinity NEVER AGAIN! Sail Internet. UPDATE: Never a blackout. In my 3 interactions with customer service, they were efficient. 

Business response:

Thanks, Frank, for sharing your experience with Sail Internet. 

Linly K.'s profile image
Linly K. 
rating
a year ago

Angel Bermudez was fantastic. He came out on super short notice to help us set up our internet/Google WiFi system. We were having issues getting the router to work and he was very nice to try different methods to troubleshoot. Also very much appreciate that he was on time and communicated his ETA. 

Business response:

Thanks, Angel! Our Sail technicians really are fantastic and often don't get enough kudos! They love being able to solve the issues that other companies refuse to address. 

Linly K.'s profile image
Linly K. 
rating
a year ago

Angel Bermudez was fantastic. He came out on super short notice to help us set up our internet/Google WiFi system. We were having issues getting the router to work and he was very nice to try different methods to troubleshoot. Also very much appreciate that he was on time and communicated his ETA. 

Business response:

Thanks, Angel! Our Sail technicians really are fantastic and often don't get enough kudos! They love being able to solve the issues that other companies refuse to address. 

Wei C.'s profile image
Wei C. 
rating
a year ago

Be using this service for over three years. It's so far the best broadband service I tried. I was not happy with AT&T DSL program, the bandwidth is limited. I decided that Infinity broadband was not good enough for me, especially during the pandemic, after so many disconnections in video conferences. At that time I was looking for Fiber programs. Unfortunately, AT&T/Google don't offer fiber services in my neighborhood. When I checked that Sail Internet offers a fiber-like service, with the last mile over Wireless local loo... read more

Business response:

Hi Wei, Thanks for the wonderful review! We're glad Sail Internet solved your connectivity struggles after trying other services. Our team is committed to providing reliable, high-speed broadband and responsive support. We truly appreciate your loyalty and feedback after 3+ years! 

Wei C.'s profile image
Wei C. 
rating
a year ago

Be using this service for over three years. It's so far the best broadband service I tried. I was not happy with AT&T DSL program, the bandwidth is limited. I decided that Infinity broadband was not good enough for me, especially during the pandemic, after so many disconnections in video conferences. At that time I was looking for Fiber programs. Unfortunately, AT&T/Google don't offer fiber services in my neighborhood. When I checked that Sail Internet offers a fiber-like service, with the last mile over Wireless local loo... read more

Business response:

Hi Wei, Thanks for the wonderful review! We're glad Sail Internet solved your connectivity struggles after trying other services. Our team is committed to providing reliable, high-speed broadband and responsive support. We truly appreciate your loyalty and feedback after 3+ years! 

Frequently asked questions about Sail Internet

How is Sail Internet rated?

Sail Internet has a 4.6 star rating with 886 reviews. 

When is Sail Internet open?

Sail Internet is closed now. It will open at 8:00 a.m.