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Sail Internet

4.6

About this business

Location details

305 Laurelwood Road, Santa Clara, CA, 95054, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 10:00 p.m.
4.6845 reviews
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David L.'s profile image
David L. 
rating
11 months ago

Currently, the speed is pretty stable and reliable, and it has been improving over the past week. 

Business response:

Thank you, David! We are thrilled to have customers like you who let us know that you can see how Sail is different from the competition. Be sure to check out our referral program where you can be rewarded in even more ways! https://sailinternet.com/referral/ 

David L.'s profile image
David L. 
rating
11 months ago

Currently, the speed is pretty stable and reliable, and it has been improving over the past week. 

Business response:

Thank you, David! We are thrilled to have customers like you who let us know that you can see how Sail is different from the competition. Be sure to check out our referral program where you can be rewarded in even more ways! https://sailinternet.com/referral/ 

Frank A.'s profile image
Frank A. 
rating
11 months ago

Xfinity NEVER AGAIN! Sail Internet. UPDATE: Never a blackout. In my 3 interactions with customer service, they were efficient. 

Business response:

Thanks, Frank, for sharing your experience with Sail Internet. 

Frank A.'s profile image
Frank A. 
rating
11 months ago

Xfinity NEVER AGAIN! Sail Internet. UPDATE: Never a blackout. In my 3 interactions with customer service, they were efficient. 

Business response:

Thanks, Frank, for sharing your experience with Sail Internet. 

Linly K.'s profile image
Linly K. 
rating
11 months ago

Angel Bermudez was fantastic. He came out on super short notice to help us set up our internet/Google WiFi system. We were having issues getting the router to work and he was very nice to try different methods to troubleshoot. Also very much appreciate that he was on time and communicated his ETA. 

Business response:

Thanks, Angel! Our Sail technicians really are fantastic and often don't get enough kudos! They love being able to solve the issues that other companies refuse to address. 

Linly K.'s profile image
Linly K. 
rating
11 months ago

Angel Bermudez was fantastic. He came out on super short notice to help us set up our internet/Google WiFi system. We were having issues getting the router to work and he was very nice to try different methods to troubleshoot. Also very much appreciate that he was on time and communicated his ETA. 

Business response:

Thanks, Angel! Our Sail technicians really are fantastic and often don't get enough kudos! They love being able to solve the issues that other companies refuse to address. 

Wei C.'s profile image
Wei C. 
rating
a year ago

Be using this service for over three years. It's so far the best broadband service I tried. I was not happy with AT&T DSL program, the bandwidth is limited. I decided that Infinity broadband was not good enough for me, especially during the pandemic, after so many disconnections in video conferences. At that time I was looking for Fiber programs. Unfortunately, AT&T/Google don't offer fiber services in my neighborhood. When I checked that Sail Internet offers a fiber-like service, with the last mile over Wireless local loo... read more

Business response:

Hi Wei, Thanks for the wonderful review! We're glad Sail Internet solved your connectivity struggles after trying other services. Our team is committed to providing reliable, high-speed broadband and responsive support. We truly appreciate your loyalty and feedback after 3+ years! 

Wei C.'s profile image
Wei C. 
rating
a year ago

Be using this service for over three years. It's so far the best broadband service I tried. I was not happy with AT&T DSL program, the bandwidth is limited. I decided that Infinity broadband was not good enough for me, especially during the pandemic, after so many disconnections in video conferences. At that time I was looking for Fiber programs. Unfortunately, AT&T/Google don't offer fiber services in my neighborhood. When I checked that Sail Internet offers a fiber-like service, with the last mile over Wireless local loo... read more

Business response:

Hi Wei, Thanks for the wonderful review! We're glad Sail Internet solved your connectivity struggles after trying other services. Our team is committed to providing reliable, high-speed broadband and responsive support. We truly appreciate your loyalty and feedback after 3+ years! 

Lewis V.'s profile image
Lewis V. 
rating
a year ago

Sail internet: A peace of mind! Sail tech showed up right on time at the schedule after a few initial phone calls; i think his name is Edwin. Edwin patiently answered all of my many questions and explained how Sail internet works. The setup was done around 3 hours; neat and clean. I am surprised how stable/ smooth Sail internet signal is. No hiccups! It's very smooth. Monthly fee is a great bargain with simple billing process and no contract required. Very happy with Sail Internet. Only wish if Sail Internet can provide hig... read more

Business response:

Hi Lewis, We’re really grateful and appreciate you taking the time to share your positive rating with us. 

Frequently asked questions about Sail Internet

How is Sail Internet rated?

Sail Internet has a 4.6 star rating with 845 reviews. 

When is Sail Internet open?

Sail Internet is closed now. It will open at 8:00 a.m.