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Sail Internet

4.6

About this business

Location details

305 Laurelwood Road, Santa Clara, CA, 95054, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 10:00 p.m.
4.6980 reviews
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Stacy A.'s profile image
Stacy A. 
rating
a year ago

After being completely frustrated with Xfinity/Comcast I had Sail installed in my home. The service installer Angel Bermudez was excellent, he called prior when he was enroute, I missed the call but he dropped me a text message which was perfect because I was in office working and I quickly came home. He patiently walked around my place, trouble-shooting until he found the right location for the router. He set up the app for me and thoroughly explained how the service worked. He has amazing attention to detail and amazing... read more

Business response:

Hi Stacy, Thanks for the excellent review! Our Sail technicians are fantastic; we are happy you noticed that. Please let us know if you have any issues in the future that we can help with. Thank you again! 

Stacy A.'s profile image
Stacy A. 
rating
a year ago

After being completely frustrated with Xfinity/Comcast I had Sail installed in my home. The service installer Angel Bermudez was excellent, he called prior when he was enroute, I missed the call but he dropped me a text message which was perfect because I was in office working and I quickly came home. He patiently walked around my place, trouble-shooting until he found the right location for the router. He set up the app for me and thoroughly explained how the service worked. He has amazing attention to detail and amazing... read more

Business response:

Hi Stacy, Thanks for the excellent review! Our Sail technicians are fantastic; we are happy you noticed that. Please let us know if you have any issues in the future that we can help with. Thank you again! 

Ben L.'s profile image
Ben L. 
rating
a year ago

The installation of the internet was a smooth sailing. Thanks to the service Tech Angel B for a professional job well done. 

Business response:

Hi Ben, Thanks for the excellent review! Our Sail technicians are fantastic; we are happy you noticed that. 

Ben L.'s profile image
Ben L. 
rating
a year ago

The installation of the internet was a smooth sailing. Thanks to the service Tech Angel B for a professional job well done. 

Business response:

Hi Ben, Thanks for the excellent review! Our Sail technicians are fantastic; we are happy you noticed that. 

David L.'s profile image
David L. 
rating
a year ago

Currently, the speed is pretty stable and reliable, and it has been improving over the past week. 

Business response:

Thank you, David! We are thrilled to have customers like you who let us know that you can see how Sail is different from the competition. Be sure to check out our referral program where you can be rewarded in even more ways! https://sailinternet.com/referral/ 

David L.'s profile image
David L. 
rating
a year ago

Currently, the speed is pretty stable and reliable, and it has been improving over the past week. 

Business response:

Thank you, David! We are thrilled to have customers like you who let us know that you can see how Sail is different from the competition. Be sure to check out our referral program where you can be rewarded in even more ways! https://sailinternet.com/referral/ 

Frank A.'s profile image
Frank A. 
rating
a year ago

Xfinity NEVER AGAIN! Sail Internet. UPDATE: Never a blackout. In my 3 interactions with customer service, they were efficient. 

Business response:

Thanks, Frank, for sharing your experience with Sail Internet. 

Frank A.'s profile image
Frank A. 
rating
a year ago

Xfinity NEVER AGAIN! Sail Internet. UPDATE: Never a blackout. In my 3 interactions with customer service, they were efficient. 

Business response:

Thanks, Frank, for sharing your experience with Sail Internet. 

Linly K.'s profile image
Linly K. 
rating
a year ago

Angel Bermudez was fantastic. He came out on super short notice to help us set up our internet/Google WiFi system. We were having issues getting the router to work and he was very nice to try different methods to troubleshoot. Also very much appreciate that he was on time and communicated his ETA. 

Business response:

Thanks, Angel! Our Sail technicians really are fantastic and often don't get enough kudos! They love being able to solve the issues that other companies refuse to address. 

Frequently asked questions about Sail Internet

How is Sail Internet rated?

Sail Internet has a 4.6 star rating with 980 reviews. 

When is Sail Internet open?

Sail Internet is closed now. It will open at 8:00 a.m.