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Sail Internet

4.6

About this business

Location details

305 Laurelwood Road, Santa Clara, CA, 95054, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 10:00 p.m.
4.6845 reviews
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Lewis V.'s profile image
Lewis V. 
rating
a year ago

Sail internet: A peace of mind! Sail tech showed up right on time at the schedule after a few initial phone calls; i think his name is Edwin. Edwin patiently answered all of my many questions and explained how Sail internet works. The setup was done around 3 hours; neat and clean. I am surprised how stable/ smooth Sail internet signal is. No hiccups! It's very smooth. Monthly fee is a great bargain with simple billing process and no contract required. Very happy with Sail Internet. Only wish if Sail Internet can provide hig... read more

Business response:

Hi Lewis, We’re really grateful and appreciate you taking the time to share your positive rating with us. 

Aleksey O.'s profile image
Aleksey O. 
rating
a year ago

I'm writing this review as a thank you to Javier, Josh, and Ramon who worked with us to put together a proposal for symmetric gigabit internet from Sail in our HOA. They were very polite, friendly, courteous, helpful, and knowledgeable. Unfortunately, our HOA board did not choose to proceed with Sail. There was just too much push back against having even a single antenna from both our board, and some vocal members of our community. If the political climate in our HOA ever changes, or I find myself living somewhere else in ... read more

Business response:

Hi Aleksey, We are thrilled to learn that you had a positive experience with us and are sorry to hear that it did not work out with the HOA approval. Thank you for the review! 

Aleksey O.'s profile image
Aleksey O. 
rating
a year ago

I'm writing this review as a thank you to Javier, Josh, and Ramon who worked with us to put together a proposal for symmetric gigabit internet from Sail in our HOA. They were very polite, friendly, courteous, helpful, and knowledgeable. Unfortunately, our HOA board did not choose to proceed with Sail. There was just too much push back against having even a single antenna from both our board, and some vocal members of our community. If the political climate in our HOA ever changes, or I find myself living somewhere else in ... read more

Business response:

Hi Aleksey, We are thrilled to learn that you had a positive experience with us and are sorry to hear that it did not work out with the HOA approval. Thank you for the review! 

Danny G.'s profile image
Danny G. 
rating
a year ago

I recently had Sail Internet installed and so far am very pleased. Speed is great and there has been no connection loss. The technician that came out and did the installation was very knowledgeable and helpful in making me understand the service provider. I have had Comcast/Xfinity the last 25 years and thrilled to death excited beyond belief I will never to have to deal with them again. Thank you Sail Internet 

Danny G.'s profile image
Danny G. 
rating
a year ago

I recently had Sail Internet installed and so far am very pleased. Speed is great and there has been no connection loss. The technician that came out and did the installation was very knowledgeable and helpful in making me understand the service provider. I have had Comcast/Xfinity the last 25 years and thrilled to death excited beyond belief I will never to have to deal with them again. Thank you Sail Internet 

Gibson L.'s profile image
Gibson L. 
rating
a year ago

Sail internet is simply awesome. The service is great. Frontend and backend offices are responsive in providing answers and requests. Internet connection is up 99.9% of time in the last couple of years ever since I've become customer. There is no fidgety nonsense modem, no endless hours on the phone with customer service rep in India. Down event is well communicated and explained. The internet speed is decent and good enough for everything you need to do. Higher speed is nice but has yet commercially available. Shou... read more

Gibson L.'s profile image
Gibson L. 
rating
a year ago

Sail internet is simply awesome. The service is great. Frontend and backend offices are responsive in providing answers and requests. Internet connection is up 99.9% of time in the last couple of years ever since I've become customer. There is no fidgety nonsense modem, no endless hours on the phone with customer service rep in India. Down event is well communicated and explained. The internet speed is decent and good enough for everything you need to do. Higher speed is nice but has yet commercially available. Shou... read more

Sara B.'s profile image
Sara B. 
rating
a year ago

practically a miracle- an internet company that provides excellent service and reasonable prices. real people answer the phone when you have an issue. our installer, Edwin, was a polite and competent young man. if they provide in your area, don't hesitate to give them a try. skip xfinity and others. Sail is the real deal. you will not find a better price for the service provided. 

Business response:

Hi, Sara. We are thrilled to learn that you had a positive experience with us. Thank you for the review! 

Sara B.'s profile image
Sara B. 
rating
a year ago

practically a miracle- an internet company that provides excellent service and reasonable prices. real people answer the phone when you have an issue. our installer, Edwin, was a polite and competent young man. if they provide in your area, don't hesitate to give them a try. skip xfinity and others. Sail is the real deal. you will not find a better price for the service provided. 

Business response:

Hi, Sara. We are thrilled to learn that you had a positive experience with us. Thank you for the review! 

Frequently asked questions about Sail Internet

How is Sail Internet rated?

Sail Internet has a 4.6 star rating with 845 reviews. 

When is Sail Internet open?

Sail Internet is closed now. It will open at 8:00 a.m.