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Sail Internet

4.6

About this business

About Sail Internet delivers fiber-fast internet to homes and businesses in the greater San Francisco Bay area. Sail’s speeds exceed most ISPs’ basic packages while offering competitive pricing. Founded in 2015 by experts and innovators from the internet access industry, Sail Internet is led by Kevin Fisher, PhD, Stanford University, former Engineering VP at 2Wire and Ikanos and George Ginis, PhD, Stanford University, former Engineering and Marketing VP at ASSIA. 

Location details

305 Laurelwood Road, Santa Clara, CA, 95054, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 10:00 p.m.
4.6815 reviews
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Danny G.'s profile image
Danny G. 
rating
a year ago

I recently had Sail Internet installed and so far am very pleased. Speed is great and there has been no connection loss. The technician that came out and did the installation was very knowledgeable and helpful in making me understand the service provider. I have had Comcast/Xfinity the last 25 years and thrilled to death excited beyond belief I will never to have to deal with them again. Thank you Sail Internet 

Gibson L.'s profile image
Gibson L. 
rating
a year ago

Sail internet is simply awesome. The service is great. Frontend and backend offices are responsive in providing answers and requests. Internet connection is up 99.9% of time in the last couple of years ever since I've become customer. There is no fidgety nonsense modem, no endless hours on the phone with customer service rep in India. Down event is well communicated and explained. The internet speed is decent and good enough for everything you need to do. Higher speed is nice but has yet commercially available. Shou... read more

Gibson L.'s profile image
Gibson L. 
rating
a year ago

Sail internet is simply awesome. The service is great. Frontend and backend offices are responsive in providing answers and requests. Internet connection is up 99.9% of time in the last couple of years ever since I've become customer. There is no fidgety nonsense modem, no endless hours on the phone with customer service rep in India. Down event is well communicated and explained. The internet speed is decent and good enough for everything you need to do. Higher speed is nice but has yet commercially available. Shou... read more

Sara B.'s profile image
Sara B. 
rating
a year ago

practically a miracle- an internet company that provides excellent service and reasonable prices. real people answer the phone when you have an issue. our installer, Edwin, was a polite and competent young man. if they provide in your area, don't hesitate to give them a try. skip xfinity and others. Sail is the real deal. you will not find a better price for the service provided. 

Sara B.'s profile image
Sara B. 
rating
a year ago

practically a miracle- an internet company that provides excellent service and reasonable prices. real people answer the phone when you have an issue. our installer, Edwin, was a polite and competent young man. if they provide in your area, don't hesitate to give them a try. skip xfinity and others. Sail is the real deal. you will not find a better price for the service provided. 

Kenzo B.'s profile image
Kenzo B. 
rating
a year ago

I 100% recommend Sail Internet, if you can get it. Switched from Xfinity cable just over 6 months ago. The tech (Lorenzo?) who performed the installation was friendly, communicative, knowledgeable and accommodating. Setting up the appointment was quick and easy. Customer service was same. Excellent! Performance: with near Gigabit speed (depending on your existing devices and setup), far superior to Xfinity cable. And at a reasonable price! It's long overdue that the residential areas in the heart of Silicon Valley have bett... read more

Kenzo B.'s profile image
Kenzo B. 
rating
a year ago

I 100% recommend Sail Internet, if you can get it. Switched from Xfinity cable just over 6 months ago. The tech (Lorenzo?) who performed the installation was friendly, communicative, knowledgeable and accommodating. Setting up the appointment was quick and easy. Customer service was same. Excellent! Performance: with near Gigabit speed (depending on your existing devices and setup), far superior to Xfinity cable. And at a reasonable price! It's long overdue that the residential areas in the heart of Silicon Valley have bett... read more

Yerp X.'s profile image
Yerp X. 
rating
a year ago

Sail Internet. On 02.05.2024, I had a new internet service installed with "Sail Internet." My installer was "Jeff M.". Jeff M. was responsible, respectful, and helpful with all that needed help, including moving furniture to reach the wiring box and installing my internet service. Sail Internet is a new internet service for me that I am willing to give a try. I highly recommend Sail Internet service. So far, so great. My internet speed is much faster than I had with Infinity. The service is 100x better for loyalty. ... read more

Yerp X.'s profile image
Yerp X. 
rating
a year ago

Sail Internet. On 02.05.2024, I had a new internet service installed with "Sail Internet." My installer was "Jeff M.". Jeff M. was responsible, respectful, and helpful with all that needed help, including moving furniture to reach the wiring box and installing my internet service. Sail Internet is a new internet service for me that I am willing to give a try. I highly recommend Sail Internet service. So far, so great. My internet speed is much faster than I had with Infinity. The service is 100x better for loyalty. ... read more

Frequently asked questions about Sail Internet

How is Sail Internet rated?

Sail Internet has a 4.6 star rating with 815 reviews. 

When is Sail Internet open?

Sail Internet is open now. It will close at 10:00 p.m.