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Sail Internet
- Internet Service Providers
- Santa Clara, CA
About this business
Location details
305 Laurelwood Road, Santa Clara, CA, 95054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
As a former Comcast captive, I was thrilled when Sail became available in my neighborhood and this was 3 years ago. I couldn't recommend Sail more highly. The service has been mostly reliable and outages tend to be infrequent and very short. Speed is fantastic, both up and down and best of all, no data caps! The icing on the cake is their support. Their support team deserves high praise for being very responsive and very accountable (they stick with it until the issue is resolved) in resolving any issues that may come up... read more
Business response:
We truly appreciate your continuous support and trust in us.
You may have missed it, but you do have local Internet options besides the two giant corporations. As an engineer, I felt adventurous. The technology made a lot of sense. After four months of comparing both services, I left my existing provider. The Sail folks have been great! You get a friendly, live person on every call. I cannot think of a single drawback. Check them out! P.S. No contract required, and no data cap.
Business response:
Thank you, Felix! Our company was founded by local engineers and we have quite a following with the tech-savvy consumer! Thank you for your honest comparison of services. Glad to have you onboard with Sail!
You may have missed it, but you do have local Internet options besides the two giant corporations. As an engineer, I felt adventurous. The technology made a lot of sense. After four months of comparing both services, I left my existing provider. The Sail folks have been great! You get a friendly, live person on every call. I cannot think of a single drawback. Check them out! P.S. No contract required, and no data cap.
Business response:
Thank you, Felix! Our company was founded by local engineers and we have quite a following with the tech-savvy consumer! Thank you for your honest comparison of services. Glad to have you onboard with Sail!
Good price for decent bandwidth. Especially good if you need upload speed. Lots of extended outages lately.
Business response:
Good afternoon Jo, Thanks for your feedback! I would like to investigate the outages you are experiencing. Please send me a message at mike.perlas@sailinternet.com and I'll see how we can help! Mike Perlas Technical Support Manager Sail Internet
Good price for decent bandwidth. Especially good if you need upload speed. Lots of extended outages lately.
Business response:
Good afternoon Jo, Thanks for your feedback! I would like to investigate the outages you are experiencing. Please send me a message at mike.perlas@sailinternet.com and I'll see how we can help! Mike Perlas Technical Support Manager Sail Internet
Very experienced tech team and great service. Better than Comcast!
Business response:
Thanks, Timothy! Glad to have you onboard with Sail~
Very experienced tech team and great service. Better than Comcast!
Business response:
Thanks, Timothy! Glad to have you onboard with Sail~
Both throughput and latency are great. Not only am I getting equivalent upload and download speeds, but my latency to the vast majority of the internet has been reduced by approximately 2ms compared to my old provider. After deciding to sign up the installation happened the next day and I was up and running. I'm always happy to support my friendly local ISP!
Business response:
Thank you, Paras! We are so happy to have you as a customer.
Both throughput and latency are great. Not only am I getting equivalent upload and download speeds, but my latency to the vast majority of the internet has been reduced by approximately 2ms compared to my old provider. After deciding to sign up the installation happened the next day and I was up and running. I'm always happy to support my friendly local ISP!
Business response:
Thank you, Paras! We are so happy to have you as a customer.
Frequently asked questions about Sail Internet
How is Sail Internet rated?
Sail Internet has a 4.6 star rating with 980 reviews.
When is Sail Internet open?
Sail Internet is closed now. It will open at 8:00 a.m.