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Sail Internet

4.6

About this business

Location details

305 Laurelwood Road, Santa Clara, CA, 95054, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 10:00 p.m.
4.6845 reviews
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Jo R.'s profile image
Jo R. 
rating
2 years ago

Good price for decent bandwidth. Especially good if you need upload speed. Lots of extended outages lately. 

Business response:

Good afternoon Jo, Thanks for your feedback! I would like to investigate the outages you are experiencing. Please send me a message at mike.perlas@sailinternet.com and I'll see how we can help! Mike Perlas Technical Support Manager Sail Internet 

Timothy P.'s profile image
Timothy P. 
rating
2 years ago

Very experienced tech team and great service. Better than Comcast! 

Business response:

Thanks, Timothy! Glad to have you onboard with Sail~ 

Timothy P.'s profile image
Timothy P. 
rating
2 years ago

Very experienced tech team and great service. Better than Comcast! 

Business response:

Thanks, Timothy! Glad to have you onboard with Sail~ 

Paras J.'s profile image
Paras J. 
rating
3 years ago

Both throughput and latency are great. Not only am I getting equivalent upload and download speeds, but my latency to the vast majority of the internet has been reduced by approximately 2ms compared to my old provider. After deciding to sign up the installation happened the next day and I was up and running. I'm always happy to support my friendly local ISP! 

Business response:

Thank you, Paras! We are so happy to have you as a customer. 

Paras J.'s profile image
Paras J. 
rating
3 years ago

Both throughput and latency are great. Not only am I getting equivalent upload and download speeds, but my latency to the vast majority of the internet has been reduced by approximately 2ms compared to my old provider. After deciding to sign up the installation happened the next day and I was up and running. I'm always happy to support my friendly local ISP! 

Business response:

Thank you, Paras! We are so happy to have you as a customer. 

Sonny W.'s profile image
Sonny W. 
rating
3 years ago

Xfinity in Fremont has been crappy lately. Quite a few times the internet is out for whole day. I have been lucky to connect through my phone's HotSpot to use the cellular networks. So during a dog park stint where everyone has been suffering, somebody mentioned Sail. 200MB top speed (lower than my 400MB on Xfinity) but amazing same upload speed (Xfinity only has 12MB/s?), I pulled the trigger to change. And now, I can only wonder Why.Not.Earlier? Chris Z. made the install easy. he was out longer than expected but made su... read more

Business response:

Thank you for your review! We are so happy you are pleased with your service and the installation process. Best! 

Sonny W.'s profile image
Sonny W. 
rating
3 years ago

Xfinity in Fremont has been crappy lately. Quite a few times the internet is out for whole day. I have been lucky to connect through my phone's HotSpot to use the cellular networks. So during a dog park stint where everyone has been suffering, somebody mentioned Sail. 200MB top speed (lower than my 400MB on Xfinity) but amazing same upload speed (Xfinity only has 12MB/s?), I pulled the trigger to change. And now, I can only wonder Why.Not.Earlier? Chris Z. made the install easy. he was out longer than expected but made su... read more

Business response:

Thank you for your review! We are so happy you are pleased with your service and the installation process. Best! 

Brad F.'s profile image
Brad F. 
rating
3 years ago

Just had Josh one of the 3 installers come by and setup my internet it is blazing fast and they all did an amazing job. Great service, extremely friendly employees. I appreciate your hard work. I would strongly recommend to my neighbors, and friends to call and set if Sail internet is available for them. 

Business response:

Thank you, Brad. We are very pleased to hear about your positive experience with our amazing team. Welcome to Sail! 

Brad F.'s profile image
Brad F. 
rating
3 years ago

Just had Josh one of the 3 installers come by and setup my internet it is blazing fast and they all did an amazing job. Great service, extremely friendly employees. I appreciate your hard work. I would strongly recommend to my neighbors, and friends to call and set if Sail internet is available for them. 

Business response:

Thank you, Brad. We are very pleased to hear about your positive experience with our amazing team. Welcome to Sail! 

Frequently asked questions about Sail Internet

How is Sail Internet rated?

Sail Internet has a 4.6 star rating with 845 reviews. 

When is Sail Internet open?

Sail Internet is closed now. It will open at 8:00 a.m.