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Sail Internet

4.6

About this business

About Sail Internet delivers fiber-fast internet to homes and businesses in the greater San Francisco Bay area. Sail’s speeds exceed most ISPs’ basic packages while offering competitive pricing. Founded in 2015 by experts and innovators from the internet access industry, Sail Internet is led by Kevin Fisher, PhD, Stanford University, former Engineering VP at 2Wire and Ikanos and George Ginis, PhD, Stanford University, former Engineering and Marketing VP at ASSIA. 

Location details

305 Laurelwood Road, Santa Clara, CA, 95054, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 10:00 p.m.
4.6798 reviews
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Felix L.'s profile image
Felix L. 
rating
2 years ago

You may have missed it, but you do have local Internet options besides the two giant corporations. As an engineer, I felt adventurous. The technology made a lot of sense. After four months of comparing both services, I left my existing provider. The Sail folks have been great! You get a friendly, live person on every call. I cannot think of a single drawback. Check them out! P.S. No contract required, and no data cap. 

Jo R.'s profile image
Jo R. 
rating
2 years ago

Good price for decent bandwidth. Especially good if you need upload speed. Lots of extended outages lately. 

Jo R.'s profile image
Jo R. 
rating
2 years ago

Good price for decent bandwidth. Especially good if you need upload speed. Lots of extended outages lately. 

Timothy P.'s profile image
Timothy P. 
rating
2 years ago

Very experienced tech team and great service. Better than Comcast! 

Timothy P.'s profile image
Timothy P. 
rating
2 years ago

Very experienced tech team and great service. Better than Comcast! 

Paras J.'s profile image
Paras J. 
rating
2 years ago

Both throughput and latency are great. Not only am I getting equivalent upload and download speeds, but my latency to the vast majority of the internet has been reduced by approximately 2ms compared to my old provider. After deciding to sign up the installation happened the next day and I was up and running. I'm always happy to support my friendly local ISP! 

Paras J.'s profile image
Paras J. 
rating
2 years ago

Both throughput and latency are great. Not only am I getting equivalent upload and download speeds, but my latency to the vast majority of the internet has been reduced by approximately 2ms compared to my old provider. After deciding to sign up the installation happened the next day and I was up and running. I'm always happy to support my friendly local ISP! 

Sonny W.'s profile image
Sonny W. 
rating
2 years ago

Xfinity in Fremont has been crappy lately. Quite a few times the internet is out for whole day. I have been lucky to connect through my phone's HotSpot to use the cellular networks. So during a dog park stint where everyone has been suffering, somebody mentioned Sail. 200MB top speed (lower than my 400MB on Xfinity) but amazing same upload speed (Xfinity only has 12MB/s?), I pulled the trigger to change. And now, I can only wonder Why.Not.Earlier? Chris Z. made the install easy. he was out longer than expected but made su... read more

Sonny W.'s profile image
Sonny W. 
rating
2 years ago

Xfinity in Fremont has been crappy lately. Quite a few times the internet is out for whole day. I have been lucky to connect through my phone's HotSpot to use the cellular networks. So during a dog park stint where everyone has been suffering, somebody mentioned Sail. 200MB top speed (lower than my 400MB on Xfinity) but amazing same upload speed (Xfinity only has 12MB/s?), I pulled the trigger to change. And now, I can only wonder Why.Not.Earlier? Chris Z. made the install easy. he was out longer than expected but made su... read more

Frequently asked questions about Sail Internet

How is Sail Internet rated?

Sail Internet has a 4.6 star rating with 798 reviews. 

When is Sail Internet open?

Sail Internet is closed now. It will open at 8:00 a.m.