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Sail Internet

4.6

About this business

About Sail Internet delivers fiber-fast internet to homes and businesses in the greater San Francisco Bay area. Sail’s speeds exceed most ISPs’ basic packages while offering competitive pricing. Founded in 2015 by experts and innovators from the internet access industry, Sail Internet is led by Kevin Fisher, PhD, Stanford University, former Engineering VP at 2Wire and Ikanos and George Ginis, PhD, Stanford University, former Engineering and Marketing VP at ASSIA. 

Location details

305 Laurelwood Road, Santa Clara, CA, 95054, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 10:00 p.m.
4.6815 reviews
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Christopher C.'s profile image
Christopher C. 
rating
2 years ago

As a former Comcast captive, I was thrilled when Sail became available in my neighborhood and this was 3 years ago. I couldn't recommend Sail more highly. The service has been mostly reliable and outages tend to be infrequent and very short. Speed is fantastic, both up and down and best of all, no data caps! The icing on the cake is their support. Their support team deserves high praise for being very responsive and very accountable (they stick with it until the issue is resolved) in resolving any issues that may come up... read more

Christopher C.'s profile image
Christopher C. 
rating
2 years ago

As a former Comcast captive, I was thrilled when Sail became available in my neighborhood and this was 3 years ago. I couldn't recommend Sail more highly. The service has been mostly reliable and outages tend to be infrequent and very short. Speed is fantastic, both up and down and best of all, no data caps! The icing on the cake is their support. Their support team deserves high praise for being very responsive and very accountable (they stick with it until the issue is resolved) in resolving any issues that may come up... read more

Felix L.'s profile image
Felix L. 
rating
2 years ago

You may have missed it, but you do have local Internet options besides the two giant corporations. As an engineer, I felt adventurous. The technology made a lot of sense. After four months of comparing both services, I left my existing provider. The Sail folks have been great! You get a friendly, live person on every call. I cannot think of a single drawback. Check them out! P.S. No contract required, and no data cap. 

Felix L.'s profile image
Felix L. 
rating
2 years ago

You may have missed it, but you do have local Internet options besides the two giant corporations. As an engineer, I felt adventurous. The technology made a lot of sense. After four months of comparing both services, I left my existing provider. The Sail folks have been great! You get a friendly, live person on every call. I cannot think of a single drawback. Check them out! P.S. No contract required, and no data cap. 

Jo R.'s profile image
Jo R. 
rating
2 years ago

Good price for decent bandwidth. Especially good if you need upload speed. Lots of extended outages lately. 

Jo R.'s profile image
Jo R. 
rating
2 years ago

Good price for decent bandwidth. Especially good if you need upload speed. Lots of extended outages lately. 

Timothy P.'s profile image
Timothy P. 
rating
2 years ago

Very experienced tech team and great service. Better than Comcast! 

Timothy P.'s profile image
Timothy P. 
rating
2 years ago

Very experienced tech team and great service. Better than Comcast! 

Paras J.'s profile image
Paras J. 
rating
2 years ago

Both throughput and latency are great. Not only am I getting equivalent upload and download speeds, but my latency to the vast majority of the internet has been reduced by approximately 2ms compared to my old provider. After deciding to sign up the installation happened the next day and I was up and running. I'm always happy to support my friendly local ISP! 

Frequently asked questions about Sail Internet

How is Sail Internet rated?

Sail Internet has a 4.6 star rating with 815 reviews. 

When is Sail Internet open?

Sail Internet is open now. It will close at 10:00 p.m.