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Sail Internet

4.6

About this business

Location details

305 Laurelwood Road, Santa Clara, CA, 95054, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 10:00 p.m.
4.6845 reviews
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Kenzo B.'s profile image
Kenzo B. 
rating
a year ago

I 100% recommend Sail Internet, if you can get it. Switched from Xfinity cable just over 6 months ago. The tech (Lorenzo?) who performed the installation was friendly, communicative, knowledgeable and accommodating. Setting up the appointment was quick and easy. Customer service was same. Excellent! Performance: with near Gigabit speed (depending on your existing devices and setup), far superior to Xfinity cable. And at a reasonable price! It's long overdue that the residential areas in the heart of Silicon Valley have bett... read more

Business response:

Hi, Kenzo. Thanks for taking the time to share your positive experience switching from Xfinity. We truly appreciate it! 

Kenzo B.'s profile image
Kenzo B. 
rating
a year ago

I 100% recommend Sail Internet, if you can get it. Switched from Xfinity cable just over 6 months ago. The tech (Lorenzo?) who performed the installation was friendly, communicative, knowledgeable and accommodating. Setting up the appointment was quick and easy. Customer service was same. Excellent! Performance: with near Gigabit speed (depending on your existing devices and setup), far superior to Xfinity cable. And at a reasonable price! It's long overdue that the residential areas in the heart of Silicon Valley have bett... read more

Business response:

Hi, Kenzo. Thanks for taking the time to share your positive experience switching from Xfinity. We truly appreciate it! 

Yerp X.'s profile image
Yerp X. 
rating
a year ago

Sail Internet. On 02.05.2024, I had a new internet service installed with "Sail Internet." My installer was "Jeff M.". Jeff M. was responsible, respectful, and helpful with all that needed help, including moving furniture to reach the wiring box and installing my internet service. Sail Internet is a new internet service for me that I am willing to give a try. I highly recommend Sail Internet service. So far, so great. My internet speed is much faster than I had with Infinity. The service is 100x better for loyalty. ... read more

Yerp X.'s profile image
Yerp X. 
rating
a year ago

Sail Internet. On 02.05.2024, I had a new internet service installed with "Sail Internet." My installer was "Jeff M.". Jeff M. was responsible, respectful, and helpful with all that needed help, including moving furniture to reach the wiring box and installing my internet service. Sail Internet is a new internet service for me that I am willing to give a try. I highly recommend Sail Internet service. So far, so great. My internet speed is much faster than I had with Infinity. The service is 100x better for loyalty. ... read more

Vincent V.'s profile image
Vincent V. 
rating
a year ago

I have had sail internet for about a month now and I am satisfied with the service. I contacted the company via online to schedule a 4 hour appointment. My service installer was Edwin who walked me through the process. He checked the signal strength on roof (down and up speeds) and verified if that okay with me. Next, he installed the antenna, then ran the cabling from the roof to a wall plate in my room where it connected to POE injector and my router. Right after installation, I did submit a ticket to get my antenna conf... read more

Vincent V.'s profile image
Vincent V. 
rating
a year ago

I have had sail internet for about a month now and I am satisfied with the service. I contacted the company via online to schedule a 4 hour appointment. My service installer was Edwin who walked me through the process. He checked the signal strength on roof (down and up speeds) and verified if that okay with me. Next, he installed the antenna, then ran the cabling from the roof to a wall plate in my room where it connected to POE injector and my router. Right after installation, I did submit a ticket to get my antenna conf... read more

Alejandro M.'s profile image
Alejandro M. 
rating
a year ago

I live in an apartment so this will be different than house/wireless installs. My building and unit was already wired with ethernet so the install was super easy and Jose was great. Speed test showing 900+ Mbps for download and upload. Only giving 4 stars because they send you your password in plaintext in email and don't make you change after you login. So are they stored in plain text on their servers? 

Alejandro M.'s profile image
Alejandro M. 
rating
a year ago

I live in an apartment so this will be different than house/wireless installs. My building and unit was already wired with ethernet so the install was super easy and Jose was great. Speed test showing 900+ Mbps for download and upload. Only giving 4 stars because they send you your password in plaintext in email and don't make you change after you login. So are they stored in plain text on their servers? 

Ford F.'s profile image
Ford F. 
rating
a year ago

For the price and the speed- Xfinity cannot compare. Honestly I never knew about sail internet if it hadn't been for my next door neighboor recommending it since he had one installed. So I did the research, had great reviews from customers raving about the speed and for the price. so I decided to cut the expensive Xfinity internet bill. Ever since the install, I've been telling and referring many of my families, friends and co-workers about sail internet. From the time I called to inquire for service and to schedule the ins... read more

Business response:

Hi Ford, Thanks for taking the time to share your positive experience. We truly appreciate it! Tony Sail Support 

Frequently asked questions about Sail Internet

How is Sail Internet rated?

Sail Internet has a 4.6 star rating with 845 reviews. 

When is Sail Internet open?

Sail Internet is closed now. It will open tomorrow at 8:00 a.m.