Sail Internet

Gibson L. 

on Yelp

2 years ago

Sail internet is simply awesome. The service is great. Frontend and backend offices are responsive in providing answers and requests. Internet connection is up 99.9% of time in the last couple of years ever since I've become customer. There is no fidgety nonsense modem, no endless hours on the phone with customer service rep in India. Down event is well communicated and explained. The internet speed is decent and good enough for everything you need to do. Higher speed is nice but has yet commercially available. Shou... read more

Gibson L. 

on Yelp

2 years ago

Sail internet is simply awesome. The service is great. Frontend and backend offices are responsive in providing answers and requests. Internet connection is up 99.9% of time in the last couple of years ever since I've become customer. There is no fidgety nonsense modem, no endless hours on the phone with customer service rep in India. Down event is well communicated and explained. The internet speed is decent and good enough for everything you need to do. Higher speed is nice but has yet commercially available. Shou... read more

Sara B. 

on Yelp

2 years ago

practically a miracle- an internet company that provides excellent service and reasonable prices. real people answer the phone when you have an issue. our installer, Edwin, was a polite and competent young man. if they provide in your area, don't hesitate to give them a try. skip xfinity and others. Sail is the real deal. you will not find a better price for the service provided. 

Sara B. 

on Yelp

2 years ago

practically a miracle- an internet company that provides excellent service and reasonable prices. real people answer the phone when you have an issue. our installer, Edwin, was a polite and competent young man. if they provide in your area, don't hesitate to give them a try. skip xfinity and others. Sail is the real deal. you will not find a better price for the service provided. 

Kenzo B. 

on Yelp

2 years ago

I 100% recommend Sail Internet, if you can get it. Switched from Xfinity cable just over 6 months ago. The tech (Lorenzo?) who performed the installation was friendly, communicative, knowledgeable and accommodating. Setting up the appointment was quick and easy. Customer service was same. Excellent! Performance: with near Gigabit speed (depending on your existing devices and setup), far superior to Xfinity cable. And at a reasonable price! It's long overdue that the residential areas in the heart of Silicon Valley have bett... read more

Kenzo B. 

on Yelp

2 years ago

I 100% recommend Sail Internet, if you can get it. Switched from Xfinity cable just over 6 months ago. The tech (Lorenzo?) who performed the installation was friendly, communicative, knowledgeable and accommodating. Setting up the appointment was quick and easy. Customer service was same. Excellent! Performance: with near Gigabit speed (depending on your existing devices and setup), far superior to Xfinity cable. And at a reasonable price! It's long overdue that the residential areas in the heart of Silicon Valley have bett... read more

Yerp X. 

on Yelp

2 years ago

Sail Internet. On 02.05.2024, I had a new internet service installed with "Sail Internet." My installer was "Jeff M.". Jeff M. was responsible, respectful, and helpful with all that needed help, including moving furniture to reach the wiring box and installing my internet service. Sail Internet is a new internet service for me that I am willing to give a try. I highly recommend Sail Internet service. So far, so great. My internet speed is much faster than I had with Infinity. The service is 100x better for loyalty. ... read more

Yerp X. 

on Yelp

2 years ago

Sail Internet. On 02.05.2024, I had a new internet service installed with "Sail Internet." My installer was "Jeff M.". Jeff M. was responsible, respectful, and helpful with all that needed help, including moving furniture to reach the wiring box and installing my internet service. Sail Internet is a new internet service for me that I am willing to give a try. I highly recommend Sail Internet service. So far, so great. My internet speed is much faster than I had with Infinity. The service is 100x better for loyalty. ... read more

Vincent V. 

on Yelp

2 years ago

I have had sail internet for about a month now and I am satisfied with the service. I contacted the company via online to schedule a 4 hour appointment. My service installer was Edwin who walked me through the process. He checked the signal strength on roof (down and up speeds) and verified if that okay with me. Next, he installed the antenna, then ran the cabling from the roof to a wall plate in my room where it connected to POE injector and my router. Right after installation, I did submit a ticket to get my antenna conf... read more