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305 Laurelwood Road, Santa Clara, CA, 95054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
I have had sail internet for about a month now and I am satisfied with the service. I contacted the company via online to schedule a 4 hour appointment. My service installer was Edwin who walked me through the process. He checked the signal strength on roof (down and up speeds) and verified if that okay with me. Next, he installed the antenna, then ran the cabling from the roof to a wall plate in my room where it connected to POE injector and my router. Right after installation, I did submit a ticket to get my antenna conf... read more
I live in an apartment so this will be different than house/wireless installs. My building and unit was already wired with ethernet so the install was super easy and Jose was great. Speed test showing 900+ Mbps for download and upload. Only giving 4 stars because they send you your password in plaintext in email and don't make you change after you login. So are they stored in plain text on their servers?
I live in an apartment so this will be different than house/wireless installs. My building and unit was already wired with ethernet so the install was super easy and Jose was great. Speed test showing 900+ Mbps for download and upload. Only giving 4 stars because they send you your password in plaintext in email and don't make you change after you login. So are they stored in plain text on their servers?
For the price and the speed- Xfinity cannot compare. Honestly I never knew about sail internet if it hadn't been for my next door neighboor recommending it since he had one installed. So I did the research, had great reviews from customers raving about the speed and for the price. so I decided to cut the expensive Xfinity internet bill. Ever since the install, I've been telling and referring many of my families, friends and co-workers about sail internet. From the time I called to inquire for service and to schedule the ins... read more
Business response:
Hi Ford, Thanks for taking the time to share your positive experience. We truly appreciate it! Tony Sail Support
For the price and the speed- Xfinity cannot compare. Honestly I never knew about sail internet if it hadn't been for my next door neighboor recommending it since he had one installed. So I did the research, had great reviews from customers raving about the speed and for the price. so I decided to cut the expensive Xfinity internet bill. Ever since the install, I've been telling and referring many of my families, friends and co-workers about sail internet. From the time I called to inquire for service and to schedule the ins... read more
Business response:
Hi Ford, Thanks for taking the time to share your positive experience. We truly appreciate it! Tony Sail Support
Installation by tech Sonny was smooth and efficient. Great install service and now I'm enjoying speeds many times faster than Xfinity, at pretty much the same cost of Xfinity (only $10 more per month). I'm getting well over 200mbps up AND downstream, as opposed to 75 down 10 up from Xfinity.
Installation by tech Sonny was smooth and efficient. Great install service and now I'm enjoying speeds many times faster than Xfinity, at pretty much the same cost of Xfinity (only $10 more per month). I'm getting well over 200mbps up AND downstream, as opposed to 75 down 10 up from Xfinity.
Sail Internet is awesome. They are #1 in the Bay Area in every category that you measure; Service, Response Time, Courteous, Respect for their Clients, Efficiency, Quality. Sonny their service representative was all of this Combined. My name is Victor G. San Vicente
Business response:
Hi, Victor. We appreciate the kind words and are glad we could provide you with a positive experience! Sail on!
Sail Internet is awesome. They are #1 in the Bay Area in every category that you measure; Service, Response Time, Courteous, Respect for their Clients, Efficiency, Quality. Sonny their service representative was all of this Combined. My name is Victor G. San Vicente
Business response:
Hi, Victor. We appreciate the kind words and are glad we could provide you with a positive experience! Sail on!
Sail Internet has a 4.6 star rating with 980 reviews.
Sail Internet is closed now. It will open at 8:00 a.m.