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Sail Internet
- Internet Service Providers
- Santa Clara, CA
About this business
Location details
305 Laurelwood Road, Santa Clara, CA, 95054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
My grandma Dotty had Joshua install her internet this morning. He was very nice and did it quickly. He showed her everything she needed to know about how to operate the internet. She definitely recommends him!
Business response:
Thank you, Rabbittea! We are very pleased to hear that everything went so well. If you or your grandmother ever have a question about your service in the future, please reach out via our support page at https://support.sailinternet.com/hc/en-us
My grandma Dotty had Joshua install her internet this morning. He was very nice and did it quickly. He showed her everything she needed to know about how to operate the internet. She definitely recommends him!
Business response:
Thank you, Rabbittea! We are very pleased to hear that everything went so well. If you or your grandmother ever have a question about your service in the future, please reach out via our support page at https://support.sailinternet.com/hc/en-us
Today three Sail technicians worked for 3 hours to get internet service working in my apartment. Josh, Jeff, and Jose displayed creative teamwork as they diligently succeeded troubleshooting the challenges of antiquated wiring and made everything work properly. I really appreciate their persistent professional expertise.
Business response:
Thank you, Carmen! We appreciate YOU being a Sail customer and your great review.
Today three Sail technicians worked for 3 hours to get internet service working in my apartment. Josh, Jeff, and Jose displayed creative teamwork as they diligently succeeded troubleshooting the challenges of antiquated wiring and made everything work properly. I really appreciate their persistent professional expertise.
Business response:
Thank you, Carmen! We appreciate YOU being a Sail customer and your great review.
Been with Sail for over 8 months now and quite frankly it's been solid. I normally see speeds of 300 Mbps down and 200 Mbps up. I have no issues with congestion or anything of the sort. Over time I did have to have the dish adjusted once as a huge windstorm knocked it over, but Sail came out and re-secured the dish and I'm good to go again. Sail is faster, cheaper and more reliable than Starlink (I have both). I live way out in the county in East Foothills Santa Clara County and it's nice to have alternatives like Sail... read more
Business response:
Thank you for the thorough review! We appreciate you.
Been with Sail for over 8 months now and quite frankly it's been solid. I normally see speeds of 300 Mbps down and 200 Mbps up. I have no issues with congestion or anything of the sort. Over time I did have to have the dish adjusted once as a huge windstorm knocked it over, but Sail came out and re-secured the dish and I'm good to go again. Sail is faster, cheaper and more reliable than Starlink (I have both). I live way out in the county in East Foothills Santa Clara County and it's nice to have alternatives like Sail... read more
Business response:
Thank you for the thorough review! We appreciate you.
No hiccups for the past one year. Good job! Everything is smooth, touchwood. Please increase the download bandwidth though.
Business response:
Hi Gaurav, I am so sorry to hear about this and thank you for letting us know! We understand how important internet is especially for working at home and this is top priority for our support team to resolve. Thank you for your patience and giving us the opportunity to rectify. Kind regards, Liz
No hiccups for the past one year. Good job! Everything is smooth, touchwood. Please increase the download bandwidth though.
Business response:
Hi Gaurav, I am so sorry to hear about this and thank you for letting us know! We understand how important internet is especially for working at home and this is top priority for our support team to resolve. Thank you for your patience and giving us the opportunity to rectify. Kind regards, Liz
If you DESPISE Comcast for ripping you off all these years, then salvation has come: Sail Internet. $55 Period. Each. And. Every. Month. $55.00 for the last 12 months. I had to wait a year before they came to my area, but dang was it worth the wait. I switched immediately. More than twice the speed for almost half the price. What idiot wouldn't jump? Be aware that they need to put a dish on your roof for their internet system to work. I was lucky that their node was within line-of sight with my roof, some very tall tr... read more
Frequently asked questions about Sail Internet
How is Sail Internet rated?
Sail Internet has a 4.6 star rating with 845 reviews.
When is Sail Internet open?
Sail Internet is closed now. It will open tomorrow at 8:00 a.m.