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Sail Internet
- Internet Service Providers
- Santa Clara, CA
About this business
Location details
305 Laurelwood Road, Santa Clara, CA, 95054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
Just had Josh one of the 3 installers come by and setup my internet it is blazing fast and they all did an amazing job. Great service, extremely friendly employees. I appreciate your hard work. I would strongly recommend to my neighbors, and friends to call and set if Sail internet is available for them.
Business response:
Thank you, Brad. We are very pleased to hear about your positive experience with our amazing team. Welcome to Sail!
My grandma Dotty had Joshua install her internet this morning. He was very nice and did it quickly. He showed her everything she needed to know about how to operate the internet. She definitely recommends him!
Business response:
Thank you, Rabbittea! We are very pleased to hear that everything went so well. If you or your grandmother ever have a question about your service in the future, please reach out via our support page at https://support.sailinternet.com/hc/en-us
My grandma Dotty had Joshua install her internet this morning. He was very nice and did it quickly. He showed her everything she needed to know about how to operate the internet. She definitely recommends him!
Business response:
Thank you, Rabbittea! We are very pleased to hear that everything went so well. If you or your grandmother ever have a question about your service in the future, please reach out via our support page at https://support.sailinternet.com/hc/en-us
Today three Sail technicians worked for 3 hours to get internet service working in my apartment. Josh, Jeff, and Jose displayed creative teamwork as they diligently succeeded troubleshooting the challenges of antiquated wiring and made everything work properly. I really appreciate their persistent professional expertise.
Business response:
Thank you, Carmen! We appreciate YOU being a Sail customer and your great review.
Today three Sail technicians worked for 3 hours to get internet service working in my apartment. Josh, Jeff, and Jose displayed creative teamwork as they diligently succeeded troubleshooting the challenges of antiquated wiring and made everything work properly. I really appreciate their persistent professional expertise.
Business response:
Thank you, Carmen! We appreciate YOU being a Sail customer and your great review.
Been with Sail for over 8 months now and quite frankly it's been solid. I normally see speeds of 300 Mbps down and 200 Mbps up. I have no issues with congestion or anything of the sort. Over time I did have to have the dish adjusted once as a huge windstorm knocked it over, but Sail came out and re-secured the dish and I'm good to go again. Sail is faster, cheaper and more reliable than Starlink (I have both). I live way out in the county in East Foothills Santa Clara County and it's nice to have alternatives like Sail... read more
Business response:
Thank you for the thorough review! We appreciate you.
Been with Sail for over 8 months now and quite frankly it's been solid. I normally see speeds of 300 Mbps down and 200 Mbps up. I have no issues with congestion or anything of the sort. Over time I did have to have the dish adjusted once as a huge windstorm knocked it over, but Sail came out and re-secured the dish and I'm good to go again. Sail is faster, cheaper and more reliable than Starlink (I have both). I live way out in the county in East Foothills Santa Clara County and it's nice to have alternatives like Sail... read more
Business response:
Thank you for the thorough review! We appreciate you.
No hiccups for the past one year. Good job! Everything is smooth, touchwood. Please increase the download bandwidth though.
Business response:
Hi Gaurav, I am so sorry to hear about this and thank you for letting us know! We understand how important internet is especially for working at home and this is top priority for our support team to resolve. Thank you for your patience and giving us the opportunity to rectify. Kind regards, Liz
No hiccups for the past one year. Good job! Everything is smooth, touchwood. Please increase the download bandwidth though.
Business response:
Hi Gaurav, I am so sorry to hear about this and thank you for letting us know! We understand how important internet is especially for working at home and this is top priority for our support team to resolve. Thank you for your patience and giving us the opportunity to rectify. Kind regards, Liz
Frequently asked questions about Sail Internet
How is Sail Internet rated?
Sail Internet has a 4.6 star rating with 886 reviews.
When is Sail Internet open?
Sail Internet is closed now. It will open at 8:00 a.m.