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Sail Internet
- Internet Service Providers
- Santa Clara, CA
About this business
Location details
305 Laurelwood Road, Santa Clara, CA, 95054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
Xfinity in Fremont has been crappy lately. Quite a few times the internet is out for whole day. I have been lucky to connect through my phone's HotSpot to use the cellular networks. So during a dog park stint where everyone has been suffering, somebody mentioned Sail. 200MB top speed (lower than my 400MB on Xfinity) but amazing same upload speed (Xfinity only has 12MB/s?), I pulled the trigger to change. And now, I can only wonder Why.Not.Earlier? Chris Z. made the install easy. he was out longer than expected but made su... read more
Business response:
Thank you for your review! We are so happy you are pleased with your service and the installation process. Best!
Xfinity in Fremont has been crappy lately. Quite a few times the internet is out for whole day. I have been lucky to connect through my phone's HotSpot to use the cellular networks. So during a dog park stint where everyone has been suffering, somebody mentioned Sail. 200MB top speed (lower than my 400MB on Xfinity) but amazing same upload speed (Xfinity only has 12MB/s?), I pulled the trigger to change. And now, I can only wonder Why.Not.Earlier? Chris Z. made the install easy. he was out longer than expected but made su... read more
Business response:
Thank you for your review! We are so happy you are pleased with your service and the installation process. Best!
Just had Josh one of the 3 installers come by and setup my internet it is blazing fast and they all did an amazing job. Great service, extremely friendly employees. I appreciate your hard work. I would strongly recommend to my neighbors, and friends to call and set if Sail internet is available for them.
Business response:
Thank you, Brad. We are very pleased to hear about your positive experience with our amazing team. Welcome to Sail!
Just had Josh one of the 3 installers come by and setup my internet it is blazing fast and they all did an amazing job. Great service, extremely friendly employees. I appreciate your hard work. I would strongly recommend to my neighbors, and friends to call and set if Sail internet is available for them.
Business response:
Thank you, Brad. We are very pleased to hear about your positive experience with our amazing team. Welcome to Sail!
My grandma Dotty had Joshua install her internet this morning. He was very nice and did it quickly. He showed her everything she needed to know about how to operate the internet. She definitely recommends him!
Business response:
Thank you, Rabbittea! We are very pleased to hear that everything went so well. If you or your grandmother ever have a question about your service in the future, please reach out via our support page at https://support.sailinternet.com/hc/en-us
My grandma Dotty had Joshua install her internet this morning. He was very nice and did it quickly. He showed her everything she needed to know about how to operate the internet. She definitely recommends him!
Business response:
Thank you, Rabbittea! We are very pleased to hear that everything went so well. If you or your grandmother ever have a question about your service in the future, please reach out via our support page at https://support.sailinternet.com/hc/en-us
Today three Sail technicians worked for 3 hours to get internet service working in my apartment. Josh, Jeff, and Jose displayed creative teamwork as they diligently succeeded troubleshooting the challenges of antiquated wiring and made everything work properly. I really appreciate their persistent professional expertise.
Business response:
Thank you, Carmen! We appreciate YOU being a Sail customer and your great review.
Today three Sail technicians worked for 3 hours to get internet service working in my apartment. Josh, Jeff, and Jose displayed creative teamwork as they diligently succeeded troubleshooting the challenges of antiquated wiring and made everything work properly. I really appreciate their persistent professional expertise.
Business response:
Thank you, Carmen! We appreciate YOU being a Sail customer and your great review.
Been with Sail for over 8 months now and quite frankly it's been solid. I normally see speeds of 300 Mbps down and 200 Mbps up. I have no issues with congestion or anything of the sort. Over time I did have to have the dish adjusted once as a huge windstorm knocked it over, but Sail came out and re-secured the dish and I'm good to go again. Sail is faster, cheaper and more reliable than Starlink (I have both). I live way out in the county in East Foothills Santa Clara County and it's nice to have alternatives like Sail... read more
Business response:
Thank you for the thorough review! We appreciate you.
Frequently asked questions about Sail Internet
How is Sail Internet rated?
Sail Internet has a 4.6 star rating with 980 reviews.
When is Sail Internet open?
Sail Internet is closed now. It will open at 8:00 a.m.