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305 Laurelwood Road, Santa Clara, CA, 95054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
We recently moved into our new spot and was trying to figure out which internet carrier to get signed up with. So glad we found Sail Internet. Miguel kindly helped assist us to sign up for the service and set up the appointment for it to get installed thank you! Our service technician was Jesse! Thank you thank you thank you again Jesse for your patience in getting into our apartment unit and installing everything while we weren't home and giving us suggestions on where the best place to put the router in and just having s... read more
I usually don't write reviews but I had my sail internet installed today and had such a great experience with Jesse. He went above and beyond and made sure everything was correct and running smoothly before leaving. He even helped me kill a spider while installing! I will definitely recommend this internet provider to my friends as well.
I usually don't write reviews but I had my sail internet installed today and had such a great experience with Jesse. He went above and beyond and made sure everything was correct and running smoothly before leaving. He even helped me kill a spider while installing! I will definitely recommend this internet provider to my friends as well.
This is going to blow your hair back! I was engaged in back-and-forth texts with a Sail Internet rep, but before his next reply he picked up the phone and called me to clear things up! He was pleasant and professional, and in this day and age it was refreshing. I get that the end goal is Ai and that eventually customer service with a heartbeat will be non-existent, but for now I'll take the win! This coupled with the affordable, hassle-free internet service I now have makes me a winner!!
This is going to blow your hair back! I was engaged in back-and-forth texts with a Sail Internet rep, but before his next reply he picked up the phone and called me to clear things up! He was pleasant and professional, and in this day and age it was refreshing. I get that the end goal is Ai and that eventually customer service with a heartbeat will be non-existent, but for now I'll take the win! This coupled with the affordable, hassle-free internet service I now have makes me a winner!!
After being completely frustrated with Xfinity/Comcast I had Sail installed in my home. The service installer Angel Bermudez was excellent, he called prior when he was enroute, I missed the call but he dropped me a text message which was perfect because I was in office working and I quickly came home. He patiently walked around my place, trouble-shooting until he found the right location for the router. He set up the app for me and thoroughly explained how the service worked. He has amazing attention to detail and amazing... read more
Business response:
Hi Stacy, Thanks for the excellent review! Our Sail technicians are fantastic; we are happy you noticed that. Please let us know if you have any issues in the future that we can help with. Thank you again!
After being completely frustrated with Xfinity/Comcast I had Sail installed in my home. The service installer Angel Bermudez was excellent, he called prior when he was enroute, I missed the call but he dropped me a text message which was perfect because I was in office working and I quickly came home. He patiently walked around my place, trouble-shooting until he found the right location for the router. He set up the app for me and thoroughly explained how the service worked. He has amazing attention to detail and amazing... read more
Business response:
Hi Stacy, Thanks for the excellent review! Our Sail technicians are fantastic; we are happy you noticed that. Please let us know if you have any issues in the future that we can help with. Thank you again!
The installation of the internet was a smooth sailing. Thanks to the service Tech Angel B for a professional job well done.
Business response:
Hi Ben, Thanks for the excellent review! Our Sail technicians are fantastic; we are happy you noticed that.
The installation of the internet was a smooth sailing. Thanks to the service Tech Angel B for a professional job well done.
Business response:
Hi Ben, Thanks for the excellent review! Our Sail technicians are fantastic; we are happy you noticed that.
Sail Internet has a 4.6 star rating with 845 reviews.
Sail Internet is closed now. It will open tomorrow at 8:00 a.m.