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Second Avenue
- Property Management
- Tampa, FL
About this business
Location details
401 East Jackson Street, #3000, Tampa, FL, 33602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The company is efficient for the most part but I had some administrative things I had issues with and have been hitting a brick wall trying to explain what I was speaking to. I finally talked to a very nice lady named **** in the ************ and she was amazing!! Addressed all my concerns and was 100% professional! Yall need more Jodys!!!
Business response:
Hi CJ, thank you for sharing your feedback. It's wonderful to know that our team was able to provide outstanding support and answer all your questions. We'll be happy to pass along your kind words to her. Have a great day!
Second avenue has been a great renting experience for us, we are getting ready to reach our 1 year anniversary with the company. But there is one person that can truly get the credit for how much we love second avenue and that is *********************. She has been so kind and just absolutely wonderful all the way around! She deserves a raise if you ask me! Thank you
Business response:
Hi *******, we are happy to hear that *****'s efforts were instrumental in your rental journey and was able to assist you every step of the way; we'll be sure to pass along your kind words to her. We truly appreciate your trust in us and are delighted that you're happy with your decision to rent with Second Avenue. Thank you for sharing your positive experience!
I have had a wonderful, amazing experience with second Ave. property management ****** at corporate is amazing *****************. My property manager is amazing. The property I rented is amazing. They worked expeditiously to get me in and get everything in the home that wasnt up to par addressed immediately its an amazing company, and my background is in property management so for me to say that means a lot. What a great company. Good job you guys thank you so very much.
Communication..horrible. If you don't call them, they WON'T call you no matter what the issue maybe. I have been waiting 1 month for the home I applied to to become move in ready and yet NOTHING. I saw the home and there was an a/c issue and judging from the previous reviews I dare not move into a home with no opening windows and the a/c needs to be repaired. Considering that I have been waiting 1 month I would have assumed that all repairs were completed before I got to view the property. However, I was wrong. The urgency w... read more
I rent from Second avenue I have been using both jiffy portal also paying by money order , I've lived at my residence for 8 months , I have sent a money order off July 29th 2026 for August rent , I later check the jiffy portal ledger at the time to see if updates were made . Nothing , a fee of ****** applied for late after the 3rd . I call back Monday to which is now the 5th of the month of August no payment update , so I call the support line I was told the mail might make a little longer considering I didn't get a tracker ... read more
BAD, BAD, BAD experience! This is the 7th time my AC has broken, and the problem still isnt properly resolved. The way this company has handled the situation has been extremely frustrating. Very disappointed and definitely do not recommend.
I have been renting from Second Avenue for 4 years now. They hired a company to provide rental insurance for tenants. We have had rental insurance since the begining of our lease but all the sudden they started to charge me 15.95 per month and refuse to refund or credit my account even though I have had insurance w/o any lapse. They just want to steal from you, just stay away from this leasing / property management.
We have been with out AC for 4 days there excuse is there looking for a provider to fix it. We have been reaching real feel of 105 or higher. So what im going to do is my right to cure letter going back when they first were told about the Ac unit. Then our lawyer and us will take it to court. So I guess we keep playing let not fix the AC.
I applied for a rental property in may of 2026 And was approved But the residence needed to be inspected Which it failed 7+ weeks has gone by still no repair or re-inspection Meanwhile Ive exhausted my current lease I have to move and I have nowhere to move too My complaint is why put a property online for rent if the property hasnt been inspected repaired and completely ready to be occupied within a reasonable amount of time ************ has by far the worst customer service Ive ever experienced
Business response:
Dear Mr. ***, Thank you for taking the time to share your concerns. We sincerely apologize for the frustration this situation caused you and your family. We understand how difficult it must have been to coordinate a move, begin a new job, and prepare for a new home, only to experience repeated delays. Unfortunately, after your application was approved, the property required additional repairs and municipal approvals before it could be cleared for occupancy. While these requirements were outside of our control, we recognize t... read more
Frequently asked questions about Second Avenue
How is Second Avenue rated?
Second Avenue has a 3.7 star rating with 804 reviews.
When is Second Avenue open?
Second Avenue is closed now. It will open on Monday at 8:00 a.m.