This profile has been claimed by the business owner or representative.
Second Avenue
- Property Management
- Tampa, FL
About this business
Location details
401 East Jackson Street, #3000, Tampa, FL, 33602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The company is efficient for the most part but I had some administrative things I had issues with and have been hitting a brick wall trying to explain what I was speaking to. I finally talked to a very nice lady named **** in the ************ and she was amazing!! Addressed all my concerns and was 100% professional! Yall need more Jodys!!!
Business response:
Hi CJ, thank you for sharing your feedback. It's wonderful to know that our team was able to provide outstanding support and answer all your questions. We'll be happy to pass along your kind words to her. Have a great day!
Second avenue has been a great renting experience for us, we are getting ready to reach our 1 year anniversary with the company. But there is one person that can truly get the credit for how much we love second avenue and that is *********************. She has been so kind and just absolutely wonderful all the way around! She deserves a raise if you ask me! Thank you
Business response:
Hi *******, we are happy to hear that *****'s efforts were instrumental in your rental journey and was able to assist you every step of the way; we'll be sure to pass along your kind words to her. We truly appreciate your trust in us and are delighted that you're happy with your decision to rent with Second Avenue. Thank you for sharing your positive experience!
I have had a wonderful, amazing experience with second Ave. property management ****** at corporate is amazing *****************. My property manager is amazing. The property I rented is amazing. They worked expeditiously to get me in and get everything in the home that wasnt up to par addressed immediately its an amazing company, and my background is in property management so for me to say that means a lot. What a great company. Good job you guys thank you so very much.
simply read the reviews.Current resident here dealing with maintenance issue since last year.We are the first to live in this home and by month 6 our floors started lifting.We immediately informed second ave homes of the problem.They sent out a vendor to look at our floors.The Vendor informed us that the floors were improperly Installed,no repair possible that it must be reinstalled.Second avenue closed our request with no communication or repairs.I put In Another request.They scheduled another vendor(second opinion). anothe... read more
Business response:
Hi *****, thank you for bringing this to our attention. We apologize for the issues you've recently experienced. Please know that we have escalated your concerns and your open maintenance orders will be completely shortly.While our process can sometimes take time due to assessments, vendor coordination, and approval, our team's goal is to resolve maintenance issues as quickly as possible.We appreciate your feedback and the opportunity to correct the situation. If you have additional questions or concerns, please reach out di... read more
This company loves to charge random fees with zero explanation. The home we have rented and pay way too much for has TERMITES, a MOUSE problem weve had to solve ourselves despite there being long term damage and theyve clearly been here forever. The electrical work in the home is shoddy to the point where its a fire hazard and they wont fix it. Circuits on our breaker box have completely broken, leaving multiple areas of the house COMPLETELY WITHOUT POWER. Multiple rooms have paint peeling because the walls are LITERALLY ALL... read more
Business response:
Thank you for reaching out and bringing this to our attention, *******. We understand how disruptive maintenance concerns can be and appreciate your patience. Our records show that this work order was submitted two days ago and has since been escalated. Our team is actively working to schedule a vendor as quickly as possible and will continue to follow up to ensure the issue is resolved promptly. We apologize for the inconvenience this has caused and want to assure you that resolving this matter is a priority. Thank you for ... read more
If I could leave a negative star I would! Run and do not rent from this place. There is NO manager or landlord to speak to. Ive dealt with a mold issue for 3 years and still not fixed. I called in the local health department to help me. My window has been broken for over a year and they still havent fixed it. Sent out 8 plus estimators. They are charging me for a reglaze on my tub that was brought on by mold. Mold from a leaking window. So slow at getting things fixed. These are just a few of my many many issues with them.
If I could leave a negative star I would! Run and do not rent from this place. There is NO manager or landlord to speak to. Ive dealt with a mold issue for 3 years and still not fixed. I called in the local health department to help me. My window has been broken for over a year and they still havent fixed it. Sent out 8 plus estimators. They are charging me for a reglaze on my tub that was brought on by mold. Mold from a leaking window. So slow at getting things fixed. These are just a few of my many many issues with them.
Business response:
Hi ******, thank you for reaching out and sharing your concerns. We understand how frustrating maintenance issues can be, and we appreciate the opportunity to address this with you. Our team has been in communication with the resident regarding these concerns. Based on our records, the window repair was completed approximately four months ago, during the same visit in which the bathtub was treated and reglazed, and an exhaust fan was installed in the bathroom to improve ventilation. While the matter falls under resident resp... read more
I must address a serious and unacceptable ongoing issue. On November 3rd, I submitted a maintenance request for my water heater unit which is rotted out & leaking water. It's very old 2008 model. As of today, November 14th, 2025, the unit has still not been replaced or repaired. I have now gone nearly two full weeks without hot water, which has made daily living extremely difficult and unsafe, especially as someone with documented disabilities. I also deal with severe incontinence, which requires me to wash laundry far more ... read more
Business response:
Hi ****, thank you for bringing this to our attention. We are truly sorry for the hardship and inconvenience you experienced during this time. We understand how difficult this situation was, especially given your personal circumstances, and we want you to know that your concerns are taken very seriously. After reviewing your account, we can confirm that the water-heater repair was completed on November 20th. While were glad the issue has been resolved, we fully recognize that the delay and lack of timely communication caused... read more
The worst company to ever have to deal with! We have been dealing with sewage backup in our basement for the past 11 days!! Every time we flush a toilet, take a shower or wash dishes or just run water at all and it just comes right back up the main drain!! They are very aware of this issue since we've been in this house for 8yrs(this company took over maybe a yr ago) nightmare for work orders!! We're unimportant everyday is a new excuse. WE HAVE A BIOHAZARD SITUATION IN THIS HOUSE!! And we have children and I have health iss... read more
Business response:
Hi ****, thank you for taking the time to share this, and we are truly sorry for what youve been experiencing. We located your account and confirmed that your work order has been escalated. Our team is actively coordinating with the vendor to ensure the proper equipment and resources are on-site to complete the repair as quickly and safely as possible. We know the delays and inconsistent communication have added to your frustration, and we sincerely apologize for that.Please know that your concerns are taken very seriously. ... read more
Frequently asked questions about Second Avenue
How is Second Avenue rated?
Second Avenue has a 3.7 star rating with 689 reviews.
When is Second Avenue open?
Second Avenue is closed now. It will open on Monday at 8:00 a.m.