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SecurCare Self Storage
- Self Storage
- Raleigh, NC
About this business
Location details
6501 Hillsborough St, Raleigh, NC, 27606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Im filing a complaint against Public Storage regarding extensive property damage caused by a rodent infestation at the ************************** location & the companys failure to properly address the issue. I rented a storage unit in December 2025 & was never informed that the facility had a rat infestation. I only discovered the problem when I arrived with movers to place my belongings into storage. From that point forward, I made numerous calls, left voicemails, and requested assistance regarding the condition of the fac... read more
Public Storage is perhaps one of the absolute worst companies in the entire country to deal with. I am a designer and I was storing three storage units full of inventory for clients and customers and for future usage. I wrapped everything carefully and checked on it regularly. Between one of my visits, something happened where one of my smaller units became infested with rat and mice urine and f**** and they had nested inside of my very expensive Restoration Hardware sofa. I took pictures and I was told by the management at ... read more
I rented a large unit for several months. I starting moving out at the end of May and thought I would be out in June. I paid June rent on June 1. I decided to drive over and realized I could clean out unit on the first. I thought that I could get a refund of my $148 rent with maybe a week penalty for late notice or at worst 2 week, ***** inspected the unit. Asked me if I was sure I wanted to close out the account. SHe told me that it was highly unlikely that Public Storage would give me anything back and it is all in the fin... read more
had a storage unit and i lost over $***** of stuff and the insurance company says it is fungal damage and not water damage when there was black mold all over our stuff and there was a water line on the dry wall. if its fungal damage we only get $250 with $100 deductible and if it is water damage we would get $***** for the damage. we sent all the photos of the damage and they said its fungal not water damage. we showed proof where the water is coming from. we would like the ***** dollars that we lost of our stuff and keepsak... read more
My isssue is navigation with the Public Storage App. The time it took to make my payment and not able to contact anyone to troubleshoot my issue. The App was buffering to much, wouldn't allow me to add routing and account number nor debit card. Please don't increase my storage payments.
Worst business practices I've ever seen. Started out paying $77. Then three months later it's raised to $107. Now I just got a notice they're raising it again to $148. When you complain they just say they can raise it whenever they want. Currently looking for a new place. Will NEVER rent from them again. No integrity or honesty. Just greed.
Public Storage *********************************** On May/4/2026 I called and talked to Ally located at Public Storage, ***********************************. I said I wanted a 5 x 10 unit in 1-2 weeks and wanted to get rates, availability, etc. She said the have some 5x10s. She gave me information such as prices, a lock, insurance, hours, etc. The total cost was *****. ***** was for the lock, 1.00 I believe for the first months rent, and ***** for an administration fee which was nonrefundable.She said she could hold or reserv... read more
There is never anyone working that will answer questions. I tried to move out of my unit and was not aware of how to so I visited the ************ location in person on the first. To my surprise no one was there or able to answer my questions. I had to figure out on my own how to move out or cancel my unit. Now Im being charged for an entire month even though Ive vacated the property before the end of the month. **************** was super rude and unprofessional. The lady I spoke with started yelling and talking over me when... read more
Public storage is ****** ME, I paid bill for May minus $35.72! They added fees I dont know where from approximately $200 over. I Continuously call, NO ONE CALLS BACK, yet they threatened me with LOCK IN . Its FESTED WITH MICE, things getting messed up. Im 63 years old , just had surgery experiencing home care . I NEED HELP!!!!!! I have been tenent for years and Im so feed up, being threatened because of ALL THESE FEES , SOMEONE REALLY NEEDS LOOK ONTO THIS PLACE ON LINDBERGH & ALL ITS ENTITIES!!!!! **** I DONT want to leave s... read more
Frequently asked questions about SecurCare Self Storage
How is SecurCare Self Storage rated?
SecurCare Self Storage has a 2.2 star rating with 869 reviews.
When is SecurCare Self Storage open?
SecurCare Self Storage is open now. It will close at 10:00 p.m.