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SecurCare Self Storage
- Self Storage
- Raleigh, NC
About this business
Location details
6501 Hillsborough St, Raleigh, NC, 27606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
My rent was increased from $261 to $380! I was notified until the 12th of July about the increase, spoke with them about a week later when I noticed and was told they could request a cancellation but even if it was approved, it would not take effect until September because it was too late in the month. Im a former manager at the same location and know how things operate. Corporate controls everything! Slave wages and corporate greed run this company!
Tragically, I lost my home of a decade to domestic violence in 2024. I was forced to place my entire home and life into one unit and paid religiously for 3 years, I am faced with unimaginable set backs and have paid for my unit religiously despite predatory rate increases up until I was recently hospitalized and placed in a California *** for 2.5 weeks. I live in my car and am very close to returning to ******* , however due to my unwilling forced stay to save my life in ********** and while I escape unlivable heat in the **... read more
I have been having an issue getting in contact with management for MONTHS! The front of my storage caved in right in front of me as I was lifting the gate. When it first happened I spoke to a lady that was walking around (I dont remember her name) but she came and picked up the pieces, I also have pictures. She also told me she would report it to the office for a work order. Ive only ever been able to speak to a lady on the phone once and seen someone at the location once. Other than that, Ive been up there many times and th... read more
I would never use this company again. They word things and so that you think you have to use there insurance. I was told I had to have insurance and I found out later that I didn't and that I was covered my home owners insurance. Also they don't prorate month storage so if you move out early after your payment you receive nothing back. They also increase rent often and I feel over charge. I use Clutter (smooth, reliable and reasonable priced). When I called to move out they said they would notice the lock was off and cancel ... read more
They use excessive fees and increase monthly payment without notifying the customer I would like to file a complaint with attorney general and the BBB. Where do I start the process
Public storage bought out a small business storage company. In a little over a year they raised prices twice, increasing my monthly bill from $86 a month to$151 a month. Initially they said our rates would stay the same. The first time the rates went up they assured me this rarely happened. 3 months later they raised prices again. They only give a 30 day warning as well. Super shady, Im trying to get my stuff out.
Good afternoon. I rent a storage unit on 7/9 online for a 10x5 due to electrical fire at my home. I was quote a price with all fees online for $109 at 285. You have 2 on peninsula box's in ********* there not even 1/2 mile away. The address's are ******************************************************************. I made a mistake and went to wrong one and it was almost closing time there. I went to 817 and was given a 5x5 for for $155 including fees. The representative truly jacked up the prices and also didn't offer 1st for... read more
Two months in and I received a notice that my monthly rent would be increasing from 238 to 338 per month. I am cancelling my storage unit and never giving Public Storage my money ever again.
My 9-month experience at the ****************** facility in *****, ** highlights severe issues that prospective tenants nationwide should watch out for:Day 1 Administrative Errors: Upon move-in, the local manager generated lease paperwork for the wrong unit size and configuration. To correct their own employee's mistake, management processed a "move-out" for the unit I had been in for less than 60 seconds. This automatically triggered a hefty move-out fee on my account, and the loss of my promotional move in rate, which took... read more
Frequently asked questions about SecurCare Self Storage
How is SecurCare Self Storage rated?
SecurCare Self Storage has a 2.2 star rating with 844 reviews.
When is SecurCare Self Storage open?
SecurCare Self Storage is closed now. It will open at 6:00 a.m.