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SecurCare Self Storage
- Self Storage
- Raleigh, NC
About this business
Location details
6501 Hillsborough St, Raleigh, NC, 27606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Public Storage is running a predatory bait-and-switch scheme that every consumer in ************* needs to hear about. Their business model is built on the cynical assumption that once your life is locked behind their doors, you are a captive paycheck they can bleed dry at will. My experience at their *********** location was nothing short of financial harassment. In February 2025, I secured a $105/month rate for a 10x7.5 unit. Within a mere 12 months, this company attempted to ***** me with a 96% rent increase, skyrocketing... read more
I rented a space online and then went to move in and there were several homeless people who kept their belongings at the facility in the hallway with pets arguing and blocking the narrow hall. Since my unit was in the basement, I decided it might not be safe so I immediately notified them that I wasn't moving into the unit. They refunded me, but I continue to receive past due notices. I cannot reach anyone by phone or via their website or app. The worst customer service experience ever! I am inclined to pay the fee because t... read more
They have entries and exits that do not work. Extremely filthy with no trash disposal whatsoever. Customers have no where to throw away garbage. Safety concern surrounding entering and exiting from same garage door. Rats everywhere
My rent over 2 years has gone from $160.00 to now $300. That is unacceptable. I am moving my things out currently, and have yet to see a live personin the leasing office. I have called 3 times to request a call back from the property manager and the only thing I received are texts offering a discount for the next 3 month. I left my final message today and will be sending a certified letter on the 20th to notify them my things are out. I have had to go out of my way to make sure no payments come out of my account after 3/20/2... read more
DO NOT USE!!! I got a unit back in around November, the price was around 65$ I called and spoke with them before committing because I notice there was no lock in for the price. I ask them, is this one of those things where you get me in at a low price then jack it up 2 months later? The lady assured me no there would be no price increase and if there was it would be well over 6 months from then. Well surprise, surprise, 3 months later I get notified they are raising my price by around 30$. They get you in low, then you move ... read more
when I rented my unit on March 9th 2026 I was not informed about staff presence not being available on premises . I tried to move in my unit twice. First on March 11th 2026 staff was not available for me to use the cart that I was advised for use to make my move easier. I noticed that a shopping cart was on the premises so I had to use that to load my things (for the second floor). I tried again on March 13th 2026 to move more of my things in my unit and I had the same experience from March 9 *****. I tried calling the numbe... read more
**********, ** LOCATION - I reserved unit online for next day. While on my way I call to cofirm and all calls go to ***************** you are not sent to the telephone line of the individual location. **************** guy who does not speak English very well tells me my reservation was no longer available because someone else rented it because they operate on a "first come, first served" basis. I asked "what is the point of a reservation then?" He did not know. Then he tried to transfer my call to the onsite Manager who did ... read more
********************************** Storage... I would leave ZERO stars. Had this unit since August 4, 2025. Told them I was moving out Feb 6. I had it in writing rent was due on the 1st of each month and they would give me 6 days grace, .. so that would be Feb 6. I moved my stuff out on the 6th as planned but still had to pay $136 for the month ahead....even tho my stuff wasnt there! They ripped me off so bad. I have made 2 complaints and it falls on deaf and dumb ears. THEY ****...
This is for the ***************************************. Formal Complaint Pricing Practices and Transparency Concerns Re: Potential Violations of the **************************** Act (Va. Code ******** et seq.)To Whom It May Concern,I am submitting this complaint regarding pricing practices associated with my rental unit at Public Storage, which raise concerns under the **************************** Act (VCPA), Va. Code ******** et seq.While my contract states that rates may increase with 30 days notice, the issue is not simp... read more
Frequently asked questions about SecurCare Self Storage
How is SecurCare Self Storage rated?
SecurCare Self Storage has a 2.2 star rating with 844 reviews.
When is SecurCare Self Storage open?
SecurCare Self Storage is closed now. It will open at 6:00 a.m.