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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
jonathan albino at the seminole toyota stiffed us on a service contract , 975 dollars lost from our back pocket when confronted next day over the phone-we told them we didnt want a service contract-- they just said -----you signed the paperwork tough luck will never go there again buyer beware this was thru their used car dept. would NOT recommend going there---for used car or new car sales
Business response:
Linda, Thank you for taking the time to share your experience. After reviewing the emails between your self and Jonathan Albino after the sale, he explained to you the service contract was included in the price you agreed upon with the sales professional. Jonathan Albino simply printed the paperwork that was agreed upon. If you would like to, you are more than welcome to cancel the warranty. If you have any more questions please reach out to the sales manager Josh Hallman. He can be reached at 407-302-8801. Thank you
The process of purchasing our vehicle went well. However, when our temporary tag was about to expire and we hadn't yet received our permanent one, Seminole Toyota was a complete nightmare. I called so many times, emailed, left messages, but got absolutely NO help. When I was able to get to one department, it was then another department that I should speak to. It was absolutely awful, and now my temporary tag is expired and I have yet to get help from Seminole Toyota. Christine
Business response:
Thank you for sharing your feedback. We're glad to hear that the purchasing process went well, but we’re very sorry to learn about the issues you've experienced with your temporary tag. This is not the level of service we strive to provide. To resolve this matter promptly, please contact Sam Bunte, our Fleet Manager, at Sbunte@vtaig.com. Sam will assist you in getting this issue sorted out as quickly as possible. Thank you for your patience, and we look forward to resolving this for you.
Seminole Toyota contacted me unsolicited and persuaded me to trade in my previous vehicle (a 2023 Camry purchased from them) for a new one. I didn't really need a new vehicle, but went ahead anyway and signed over the old vehicle to the dealership, thinking that nothing bad could happen. However, thanks to the incompetence of the finance manager John and his boss Jordan, the dealership then held onto the old vehicle for over a month and missed a payment, meaning I now have a delinquent remark on my credit report, which SE To... read more
Business response:
Thank you for taking the time to leave this review. We sincerely apologize for the experience you've had, particularly regarding the trade-in of your 2023 Camry, the missed payment on your old vehicle, and the resulting negative impact on your credit report. This falls far short of the standards we set for ourselves, and we understand your frustration. We are committed to resolving this issue for you. Our Sales Manager, Sam Bunte, is dedicated to working directly with customers to address their concerns. He can be reached di... read more
What started off as a nice experience with one of the sales managers turned into harassing nightmare by the finance department after a down payment was electronically sent. They received the money the same day (verified by the bank) and continued to claim they didn’t have it after letting me leave with the car because they watched me do the transfer. Over 50 phone calls from two different phone numbers with an approximately 25 minutes that continued over the course of 2 1/2 days claiming they did not have my deposit. But rec... read more
Business response:
Hello there, we are truly sorry to hear about your experience with our finance department. Your feedback is valuable to us and we will address this issue internally to ensure it does not happen again. Please reach out to Sam Bunte at 407-302-8800 to discuss your situation further.
Unethical liars sold car out from under me for offer i accepted. I accepted their offer via text and they said they had an customer appointment to see the car so i would have to wait if they didn't sell it. that's ice cold unethical no honor. i accepted the offer in writing (sms), that's a deal imo. shady sales tactics, no honor among thieves i guess. jerks.
Business response:
Garret Marvel, Thank you for sharing your recent experience with Seminole Toyota. After further investigation, there are two text messages from yourself declining our final offer to you. It was not until the 4th day you decided to accept the figures. By that point, another team member was able to secure an appt on that same day for a local customer and was able to earn their business prior to you paying for the vehicle. In today's market, our pricing is amongst the lowest and aggressive. That leads to vehicles selling a lot ... read more
Imagine Purchasing a 2020 model vehicle ONLY to have the check engine light come on in less than 24 hours after driving off the lot. Then being told by the fast talking manager that 'hey all cars are sold AS IS, that's the point of getting a warranty package'. I guarantee you as a hard working person taking on a new 20k+ loan on a faulty car THAT'S NOT the response I wanted to hear. Don't take their word on the 60 point inspection. Ask to see the report and ask they explain what the report says and how it affects the vehicle... read more
Business response:
Sapho, thank you for expressing your concerns. Our goal is to provide great customer service with transparent pricing. You visited our store with this concern, in which we agreed to help fix the solution. We showed you proof of the inspection, and displayed to you all that was done. We are sorry for the inconvenience this may have caused, but we are happy to help as prior agreed to. Let us know if you are still interested in us assisting you in regards to this matter. Reach out to Sam Bunte for further information, he can be... read more
I went to the dealership, customer representative told you have to wait, no went over to help, Joshua didn't apologize and he was nasty, talked to sales manager and Joshua threatened me to call the police, I told the sales manager about his misconduct, though the sales manager was nice but didn't do anything. It my second bad experience at Seminole Toyota customer service.
Business response:
Hi Caesar, we're sorry to hear about your experience at our dealership. We apologize for any inconvenience.. We value your feedback and will address this matter internally. Please reach out to Sam Bunte at 407-302-8800 to discuss your situation further.
Terrible business practices. Dealership does not due their due diligence and as many have stated with their reviews, poor customer service.
Business response:
Thank you for taking the time to bring this to our attention. Unfortunately we have no records of your name or visit in our store. We would appreciate the opportunity to make amends for your past experience. Please reach out to Sam Bunte at 407-302-8800 to discuss further. Thank you
purchased a zaktek INTERIOR for $1000 . product NEVER applied when vehicle is taking to service dept employees ALWAYS claim an EXTRA fee if i want the interior service AWARE SCAMMER ALERT!
Business response:
We want to extend our sincerest apologies for the dissatisfaction you experienced with our service. Your feedback is essential to us, and we deeply regret that we did not meet your expectations during your recent visit. Your satisfaction is our top priority, and we would appreciate it if you could provide more specific details about your service experience to help us understand the issues you encountered. This will enable us to investigate and address the concerns directly. Please contact CJ Kinch at 407-302-8889 to further ... read more
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 14,946 reviews.
When is Seminole Toyota open?
Seminole Toyota is closed now. It will open at 9:00 a.m.