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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
A day after I purchased the 2018 Convertible BMW my chassis malfunction cruise control and ABS lights came on and the hard top leaks. They basically just told me to bad that I didn’t purchase a warranty that they were not going to honor based off the reviews I would not trust them.
Business response:
Thank you for taking the time to leave a review. We value your feedback, and we're here to address any concerns or issues you may have. If you have any questions or need further assistance, please don't hesitate to reach out to us. Your satisfaction is important to us, and we look forward to the opportunity to serve you better in the future.
I’ve always had a good deal with Toyota. These guys took me for a ride. They put me 10 grand upside down in my car! This not because I lost equity, it’s because they tacked on bogus charges. That’s never happened to me! So disrespectful. I don’t see how screwing me out of deal is good for business. I’ve been with Toyota since 2019. Smh
Business response:
Mike, thank you for sharing your experience. Other than taxes and registration we only have one fee off $899.50 which is our dealer fee and is disclosed on every purchase. Your negative equity could stem from multiple factors. High interest rate due to previous or current credit situation, prior negative equity from trade in, and most importantly New/Used car market conditions. Along with new manufacturer incentives. If you have time, we would love to go over your situation and find a solution for you. Please reach out to Sa... read more
One more time I'm so disappointed with this dealership in Service Department, I did a review on August 06 expressing some of my all nightmares during the last 4 years because I think this is enough negligence and greedy, well they RESPONDED back in here asking me to call Mr CJ Kinch Toyota Seminole Director of Service Department to the phone number provided in the response and maybe belong to nobody or a line designed to not answer it because I did several call but, really several calls letting voice messages introducing mys... read more
Business response:
Hi Gilbert, we apologize for the negative experience you had with our Service Department. We appreciate your feedback and will address this issue internally. We're sorry for any inconvenience caused and hope to have the opportunity to make it right in the future. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
I purchased a vehicle from them on 1/1. Since then I have spent over $2,000 on repairs and the car has been in the shop for a week on three different occasions. I called Seminole Toyota when my car started leaking oil everywhere. A representative of Seminole Toyota told me immediately they generally "sell their cars as is." He asked me if I spent "a lot" of money to purchase a warranty. I said "I didn't think so but I didn't know." He said "it's not covered then." He didn't even look our purchase order up so we took that as ... read more
Business response:
Cassandra, Thank you for sharing your experience. After further investigation, we have no records of your phone call to this "Representative" you may have spoken to. You purchased an extended warranty, that warranty could have covered the majority of the work needed. You were provided copies of the warranty you purchased on the day of delivery. If you reviewed your warranty info, this situation may have never happened. We requested you and your husband to bring the car to us for further inspection. Unfortunately you declined... read more
Front desk SERVICE they are very helpful people, unfortunately service technicians don't know what they are doing, they sold out as excellent service but I did service maintenance to four cars that I brought there. 1. they didn't rotate my tires when they said they did, you will realize when tires are in bad shape, no taking any responsibility to never do it, then they want to selling the tires, obviously there's a business. 2. they said they top off liquids and when I get home were at the same lavel, its always happens in a... read more
Business response:
Mr. Gilbert we truly our concerned with your most recent service visit and C.J. Kinch our Service Director would like to talk to you about your experience. Please call him at 407-302-8889
So the only reason I am giving this dealership any stars is because I actually had a good experience with the employees there, especially in finance. However, this is where the review takes a turn. I bought a used 2020 Toyota Corolla from this dealership in November of 2022. At the beginning of this year, I noticed that the front bumper was starting to come off from where it is supposed to be clipped onto the car. After further investigation, I found out that the bumper is only glued onto the car and is starting to come off!... read more
Do not recommend. They marked up the price of my car over 6,500 $ from the paper posted in the window without my knowledge. (Before any warranties or finance charges) I did not find this out until after i bought it and found the window tag hidden in the glove box. They took advantage of a young single girl who went in alone to make themselves money. Do not go here. then the owner replied to the review that xxxx make sure it doesnt happen again. Which does nothing for me. Who is out thousands of dollars now.
Business response:
We are disappointed that you are not satisfied with your experience at our dealership. We would like to speak with you further about your visit so that we may work towards a resolution. Please reach out to Sam Bunte at 407-302-8800 to discuss your situation further.
Not sure what kind of training goes on here for customer service, it feels like every time I step in this building they train their staff to avoid doing work. I’ve attempted to buy multiple cars from this dealership, every time finance wants to play games with numbers, over inflate their share of the loan. (If you’re not familiar car dealers will get an interest rate from a bank, mark it up x% then present it to you. They make the additional percent on the loan as profit.). I’m not against anyone making a profit, however you... read more
Business response:
Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
I bought a 4Runner with only 1 key fob. The dealership lowered the sticker price by about $300, but to my surprise, the service dept. is trying to charge me over $300 for an extra key fob including programming so where is my savings? Unacceptable!! I recommend this dealership but with reservations. All vehicles should come with two key fobs minimum. They could've made it right for me but they chose not to.
Business response:
Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 14,946 reviews.
When is Seminole Toyota open?
Seminole Toyota is closed now. It will open at 9:00 a.m.