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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Didn't like the wait. Was told 1.5-2 hrs and at the 2 hour mark then was told what work needed to be done on my vehicle.
Took longer then expected for just an oil change! Also price was higher then advertised at cashier checkout.
The service representative attempted to upsell me on services I did not need. He spoke rapidly, emphasizing that my vehicle was unsafe and urgently required extensive repairs. I had come in for a routine $100 oil change but was pressured to agree to over $1,100 in additional work. I declined the recommended repairs, and within 15 minutes of leaving the dealership, I reviewed the list and found that all the issues were either inaccurate or not urgent.
Service quality and professionalism seem to have fallen apart. I pass by 2 other toyota dealership on the way to this one, but I no longer have a reason to do that.
Didn't here from advisor when work was completed. Just received a text that car was done and tonproceed to pay bill.
This was the first 6 month/5000 mile Toyota free service. No floor mats installed since I installed my own previously. No mention of an oil change which is supposed to be part of this first service. I would rate higher if there was more complete and accurate info on the invoice about services were done. Also, I had to push to ensure my car was serviced immediately as I had booked the first appointment of the day and was first in line when the shop opened at 8am. I was told it would take 60-90 minutes which is not reasonable ... read more
Business response:
Please reach out to Joshua Montgomery at JMontgomery@vtaig.com to discuss your experience in detail. We appreciate your feedback and the opportunity to connect with you.
Sixth time to fix problem have filed lemon law service rep handled professional but didn't fix feel Toyota national let us down
Business response:
Thank you for taking the time to share your experience. We'd like the opportunity to discuss your concerns in more detail. Please reach out to Joshua Montgomery at JMontgomery@vtaig.com.
To begin, I took my car in for the 10k service and they left the cap off of the engine. Two weeks later when the car signaled I returned and it was discovered the cap was left off. There was oil everywhere under the hood. They offered to clean and two days later while traveling the car broke down. The belt was completely shredded. I was stranded 100 miles from home and to make matters worst, it was a holiday weekend so everything was closed. I took an uber home ($90) which the service manager promised he would reimburse. The... read more
Business response:
Please reach out to Joshua Montgomery at JMontgomery@vtaig.com to discuss your experience in detail. We appreciate your feedback and the opportunity to connect with you.
They left the cap off of my engine, u drove for two weeks before they discovered. Ruined the inside of the car. Belt was in shreds. This dealership sucks!!
Business response:
Thank you for bringing this to our attention. Please reach out to Joshua Montgomery at JMontgomery@vtaig.com to discuss your experience in detail. We appreciate your feedback and the opportunity to connect with you.
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 15,579 reviews.
When is Seminole Toyota open?
Seminole Toyota is open now. It will close at 9:00 p.m.