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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Bought this car and noticed they added warranties to my loan. Never received any paperwork on them; only reason I noticed is when I tried asking for my buyers order they gave me the run around on the phone. Then when I showed up they had me waiting for an hour for 4 pieces of paper. Next on my list is to try and get these warranties cancelled but with the way they treated me I bet they will give me the run around again. Worst dealership I've ever experienced do not come here!!! Also the Rolando collazo lied to me and said hi... read more
Business response:
We aim to provide clear and accurate information regarding financing and documentation for every purchase. Our team works to ensure customers receive all necessary paperwork and support throughout the process. While experiences may vary, we remain committed to professionalism and transparency in every transaction. For further assistance, please contact Sam Bunte, our Fleet Manager, at Sbunte@vtaig.com.
Made an appointment to have a recall part replaced. When I got there, the service writer told me I was entitled to an oil change. I told him I had just changed it and didn't want another one. I waited 90 min for my vehicle. When it was done I was told the recall part was not in stock so I would have to make another appointment and found they had changed the oil anyway.
Business response:
We strive to complete all service appointments efficiently while keeping customers informed about parts availability. Our team works to provide professional support and guidance during every visit. While individual experiences can vary, we remain committed to attentive and courteous service. For further assistance, please contact our service team at JR Raimundo at jraimundo@vtaig.com.
Sale was great- Service inattentive, sloppy, -left to sit for 4 hours for a tire patch and 5k mile service. Finally received car with dash light on and low tire pressure on the spare. Asked for help with learning about special features of the car was told to go find a salesman after the service. No attempt to be a liaison. Car was dirty, was told when we called to express our concerns about the service (no paper floor mats, no wash or vacuum after 4 hours for such a minor service then given car with a dash light on) that Sem... read more
Business response:
We intend to provide thorough and attentive service while supporting customers with their vehicle needs. Our team works to ensure appointments are efficient and that vehicles are returned in proper condition. While experiences may vary, we remain committed to professionalism and improving the overall service experience. For further assistance, please contact JR Raimundo at jraimundo@vtaig.com.
Recurrent safety issues with new car Sienna 2026 involving gear shift getting stuck in park and reverse leaving the car immobilized . Driver looses control of the directionality of the vehicle . Effects safety of driver , child and disabled passenger. Dealership claims mechanic can't reproduce issue and consequently offered no intervention. Driver is instructed to continue driving vehicle until reproducing issue with total disregard to driver and passenger safety . Dealership claims technician will be sent to site when issue... read more
Business response:
We prioritize vehicle safety and aim to provide thorough support for any reported concerns. Our team works to coordinate diagnostics and assistance to address issues as effectively as possible. While individual experiences can differ, we remain committed to attentive and professional service for all customers. For further assistance, please contact JR Raimundo at jraimundo@vtaig.com.
Had a warranty claim on a tire from the local Audi dealership and he completely refused to file the claim even with Audi on the phone with him. He is very unprofessional, cursing and telling me, that's how they do business at your dealership.
Business response:
We aim to provide professional and courteous support for all warranty and service inquiries. Our team works to follow proper procedures and assist customers with coverage concerns. While experiences may vary, we remain committed to maintaining respectful and attentive service. For further assistance, please contact JR Raimundo at jraimundo@vtaig.com.
Charles wasnt very friendly and for the 3rd or 4th time they system didn't have the deal offered to me in the system. Had I not called back to ensure the confirmation email with my promised price was received i would have had to pay full price. This consistently happening is why I dont like to come to Toyota for my regular services.
Business response:
We strive to provide accurate and consistent service documentation while maintaining professional interactions. Our team works to ensure customers’ agreements and offers are properly recorded and confirmed. While experiences may vary, we remain committed to reliability and attentive support for all visits. For further assistance, please contact JR Raimundo at jraimundo@vtaig.com.
They charged me $118 to tell me my headlight lens was foggy. Ridiculous. The experience was pleasant ither than that.
Business response:
We appreciate feedback regarding service visits and understand how important clarity around diagnostic evaluations and associated costs can be. Our team works to provide thorough inspections and communicate findings to help customers make informed decisions. We remain committed to delivering a professional and positive experience at every visit. For further assistance, please contact JR Raimundo at jraimundo@vtaig.com.
No No If you want me to participate in your survey, please don't ask me to do extra work
Business response:
We appreciate your feedback about our survey process. Your time is valuable and we understand you want things to be simple and convenient. Thank you for this helpful perspective and for choosing Seminole Toyota.
I scheduled an appointment for my service but after I had dropped off the vehicle I received a call 2 hours later saying that they couldn't do anything because they didn't have the time.
Business response:
We value customer feedback and understand how important dependable scheduling and timely communication are during service visits. Our team works to coordinate appointments effectively and provide updates as clearly as possible. We remain committed to improving efficiency and ensuring a smooth experience for every customer. For further assistance, please contact JR Raimundo at jraimundo@vtaig.com.
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 15,265 reviews.
When is Seminole Toyota open?
Seminole Toyota is closed now. It will open at 9:00 a.m.