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Sierra Tucson

3.5

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Location details

39580 S Lago Del Oro Pkwy, Tucson, AZ, 85739, United States

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3.5697 reviews
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Mack D.'s profile image
Mack D. 
rating
a month ago

Please heal elsewhere. Dr. Seymour is the only reason anyone would go here. He's incredibly knowledgeable and kind and I wish I could say his valuable lecture was worth the pain of the rest of my experience. But you might see him once in a group during a grueling month of being taken off previous medications (after being assured you can stay on them during the phone interview) and put on heavy antipsychotics. This is not a place where they are equipped to deal with traumatized people. I was sent back to inpatient to rot twi... read more

Ryon R.'s profile image
Ryon R. 
rating
2 months ago

This is not a place I would recommend going to for care. I went here for 20 days starting 12/20/25. The advertising is lying about the care they provide. It's not individualized. Everyone receives the same care and classes there's no specific program. The care they to provide will be dictated by what's billable to insurance. They lie about being able to accommodate food allergies. The facilities themselves are falling apart and aren't clean. They aren't opportunities to go outside or exercise. They put you in classes all day... read more

Kelly C.'s profile image
Kelly C. 
rating
2 months ago

Still waiting for medical records 5 years Of waiting. Their pain program didnt last very long. Maybe they just got rid of everything that reminded them of failed ptogram 

Business response:

We appreciate you taking the time to share this feedback, though we are very concerned by the statements made. We strive to tailor the treatment process to meet identified needs in a way that is going to lead to the most optimal results. Having an opportunity to gather more detailed information would be extremely helpful, and we ask that you please contact Susan.Menzie@sierratucson.com. 

JJ K.'s profile image
JJ K. 
rating
5 months ago

During my time at Sierra Tucson, I observed significant inconsistencies in staff professionalism and care practices. The staff frequently enforced rules arbitrarily, often without explanation, and treatment of clients at times felt condescending rather than therapeutic. The BHA's are overworked and underpaid. Rule enforcement seemed to vary depending on which staff member was on duty, leading to confusion and a lack of structure. Group sessions were repetitive and mandatory, even when the topics were irrelevant to individua... read more

Mary Jane C.'s profile image
Mary Jane C. 
rating
6 months ago

I was verbally assaulted by another patient and witnessed her physically assault another patient. It took two days before she was removed from the campus. I came for trauma therapy. Management never spoke to us as a group to let us know we mattered. Don't go to this place for trauma!!! 

Mia W.'s profile image
Mia W. 
rating
7 months ago

I was a patient at Sierra Tucson in 2005. I can say that my stay, and my involvement with ST's past alumni program likely saved my life. I have spent the last 20 years heavily involved with the alumni program through attending programs (retreats, workshops, ST sponsored group therapy sessions in my community and online support groups). I also volunteered a great deal of my time assisting with events and leading both in-person and online support groups. I did this because ST fostered a recovery community that was strong and r... read more

JJ K.'s profile image
JJ K. 
rating
7 months ago

The staff treats the clients like children and some of the rules make absolutely 0 sense and their enforcement depends on which staff member is working which means some are just rude and enforce random rules they made up with 0 explanation. The groups are repetitive and even if they don't apply to you attendance is mandatory. They also love to mess with your medications even if they were working for you previously. There were multiple malpractice suits filed against Sierra Tucson in the time I was there. A resident brought i... read more

Cyndi's profile image
Cyndi 
rating
9 months ago

The intake person lied to me over and over, telling me that the care there is Not faithbased. It's just another lie to get your ash inside their walls, where you give up some important rights. The welcome manual begins with the serenity prayer and every day, the rules state that you Will gather at a specific time and place to be counted, and you must participate in group prayer. The rules state that if you refuse to close your eyes and bow your head, you will not be counted as being here, and that there is a $250 charge... read more

Lydia C.'s profile image
Lydia C. 
rating
10 months ago

This is a place where rich stressed out people go for a vacation. That's honestly my conclusion. I went to Sierra Tucson as, what felt to me, my last resort. My cptsd is ruining my life causing me mental and physical pain and I needed this place's help to get back on my feet even just a little bit. Welp! It's rated best for ptsd but I was, honestly, I was treated like crap. After being home for a bit to recoup from the trauma that occurred there I found that I wasn't the only one- Google reported that this institution has ... read more

Frequently asked questions about Sierra Tucson

How is Sierra Tucson rated?

Sierra Tucson has a 3.5 star rating with 697 reviews. 

When is Sierra Tucson open?

Sierra Tucson is open now. It is open 24/7.