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Sierra Tucson
- Psychiatrists
- Tucson, AZ
About this business
Location details
39580 S Lago Del Oro Pkwy, Tucson, AZ, 85739, United States
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DO NOT GO! This is the worst excuse for medical and emotional support, they should be shut down!!! They over bill and abuse the patients, especially the white patient. They should do an undercover story about this place! The staff was horrible and the only thing decent was the food! Save yourself and don't go there. They get you because celebrities have been there for help and you think they know best. They do not! They allow patients to bully and actually called the police on a patient and had her removed when that patient... read more
Negligent and don't adequately handle cases of depression, anxiety, OCD, paranoia, etc Communication is poor with point of reference. Let patients leave without notifying anyone, the excuse of they admitted themselves is poor patient management. I will never recommend this place of business. They need to be held liable.
Please heal elsewhere. Dr. Seymour is the only reason anyone would go here. He's incredibly knowledgeable and kind and I wish I could say his valuable lecture was worth the pain of the rest of my experience. But you might see him once in a group during a grueling month of being taken off previous medications (after being assured you can stay on them during the phone interview) and put on heavy antipsychotics. This is not a place where they are equipped to deal with traumatized people. I was sent back to inpatient to rot twi... read more
This is not a place I would recommend going to for care. I went here for 20 days starting 12/20/25. The advertising is lying about the care they provide. It's not individualized. Everyone receives the same care and classes there's no specific program. The care they to provide will be dictated by what's billable to insurance. They lie about being able to accommodate food allergies. The facilities themselves are falling apart and aren't clean. They aren't opportunities to go outside or exercise. They put you in classes all day... read more
Still waiting for medical records 5 years Of waiting. Their pain program didnt last very long. Maybe they just got rid of everything that reminded them of failed ptogram
Business response:
We appreciate you taking the time to share this feedback, though we are very concerned by the statements made. We strive to tailor the treatment process to meet identified needs in a way that is going to lead to the most optimal results. Having an opportunity to gather more detailed information would be extremely helpful, and we ask that you please contact Susan.Menzie@sierratucson.com.
During my time at Sierra Tucson, I observed significant inconsistencies in staff professionalism and care practices. The staff frequently enforced rules arbitrarily, often without explanation, and treatment of clients at times felt condescending rather than therapeutic. The BHA's are overworked and underpaid. Rule enforcement seemed to vary depending on which staff member was on duty, leading to confusion and a lack of structure. Group sessions were repetitive and mandatory, even when the topics were irrelevant to individua... read more
I was verbally assaulted by another patient and witnessed her physically assault another patient. It took two days before she was removed from the campus. I came for trauma therapy. Management never spoke to us as a group to let us know we mattered. Don't go to this place for trauma!!!
I was a patient at Sierra Tucson in 2005. I can say that my stay, and my involvement with ST's past alumni program likely saved my life. I have spent the last 20 years heavily involved with the alumni program through attending programs (retreats, workshops, ST sponsored group therapy sessions in my community and online support groups). I also volunteered a great deal of my time assisting with events and leading both in-person and online support groups. I did this because ST fostered a recovery community that was strong and r... read more
The staff treats the clients like children and some of the rules make absolutely 0 sense and their enforcement depends on which staff member is working which means some are just rude and enforce random rules they made up with 0 explanation. The groups are repetitive and even if they don't apply to you attendance is mandatory. They also love to mess with your medications even if they were working for you previously. There were multiple malpractice suits filed against Sierra Tucson in the time I was there. A resident brought i... read more
Frequently asked questions about Sierra Tucson
How is Sierra Tucson rated?
Sierra Tucson has a 3.5 star rating with 714 reviews.
When is Sierra Tucson open?
Sierra Tucson is open now. It is open 24/7.