Sierra Tucson's cover image

This profile has been claimed by the business owner or representative.

Sierra Tucson

3.5

About this business

Location details

39580 S Lago Del Oro Pkwy, Tucson, AZ, 85739, United States

Get directions
3.5677 reviews
Select a rating
Mia W.'s profile image
Mia W. 
rating
5 months ago

I was a patient at Sierra Tucson in 2005. I can say that my stay, and my involvement with ST's past alumni program likely saved my life. I have spent the last 20 years heavily involved with the alumni program through attending programs (retreats, workshops, ST sponsored group therapy sessions in my community and online support groups). I also volunteered a great deal of my time assisting with events and leading both in-person and online support groups. I did this because ST fostered a recovery community that was strong and r... read more

JJ K.'s profile image
JJ K. 
rating
5 months ago

The staff treats the clients like children and some of the rules make absolutely 0 sense and their enforcement depends on which staff member is working which means some are just rude and enforce random rules they made up with 0 explanation. The groups are repetitive and even if they don't apply to you attendance is mandatory. They also love to mess with your medications even if they were working for you previously. There were multiple malpractice suits filed against Sierra Tucson in the time I was there. A resident brought i... read more

Cyndi's profile image
Cyndi 
rating
7 months ago

The intake person lied to me over and over, telling me that the care there is Not faithbased. It's just another lie to get your ash inside their walls, where you give up some important rights. The welcome manual begins with the serenity prayer and every day, the rules state that you Will gather at a specific time and place to be counted, and you must participate in group prayer. The rules state that if you refuse to close your eyes and bow your head, you will not be counted as being here, and that there is a $250 charge... read more

Lydia C.'s profile image
Lydia C. 
rating
9 months ago

This is a place where rich stressed out people go for a vacation. That's honestly my conclusion. I went to Sierra Tucson as, what felt to me, my last resort. My cptsd is ruining my life causing me mental and physical pain and I needed this place's help to get back on my feet even just a little bit. Welp! It's rated best for ptsd but I was, honestly, I was treated like crap. After being home for a bit to recoup from the trauma that occurred there I found that I wasn't the only one- Google reported that this institution has ... read more

R. S.'s profile image
R. S. 
rating
10 months ago

I went to Sierra Tucson for severe depression, PTSD, among other things. My experience was mostly awful and I only ended up staying 2 days before I left. The intake process is probably the worst part, and the only part I experienced. They withheld my ADHD medication which gave me panic attacks. They blamed me, the patient, for my bad experience and tried to guilt me into staying, probably so they could make more money. A lot of the staff really does seem to care, but the specific care team I was assigned was atrocious, exce... read more

Kaila B.'s profile image
Kaila B. 
rating
a year ago

SCAM- beware!! (i am from San Francisco, and this is a real review) Absolute garbage treatment .. complete waste of money, time and hope.. DO NOT GO HERE- DO NOT GIVE THEM YOUR MONEY. CEO, Timothy Palus, called me multiple times per week, confirming the treatment provided was below adequate... offered to discuss crediting us back funds.. and as soon as we left the facility, went dark. His email is: Timothy Palus Timothy.Palus@acadiahealthcare.com His cell phone number is: Direct: (520) 432-0879 Ext. 134 DO NOT GO HE... read more

Amanda P.'s profile image
Amanda P. 
rating
a year ago

If you're looking for safety look elsewhere......its no longer safe, and is woefully understaffed. This was my second visit to ST (the first being in 2020) and since they were acquired by Acacia Health, its a whole different institution. I was there in July this year and it felt like a college campus. People vaping in classrooms and all over campus with little regard for those around them. They now allow residents their cell phones and often people are walking around facetiming or making videos, which violates patient privac... read more

Alex s.'s profile image
Alex s. 
rating
a year ago

The irony is this is supposed to be best place. While it can't be the worst... it surely is not the best. The staff and administration is bonkers. The rules I understand. What I don't understand is the insanity of what should be a sane place. Watch out. under staffed, profit margins is solely the goal. EVERYTHING IS EXTRA.... and they do not bill insurance. even when you have it out of network. It is a nice campus though. 

Tod B.'s profile image
Tod B. 
rating
a year ago

I am presently at zero Tucson and I feel cheated and slighted. They're stealing money for me. I'm due a large amount of money back and they won't give it to me. I didn't sign anything that said they would be able to keep this money. Nothing about a penalty program or, this is all you're gonna get. I signed nothing of the honest that I thought or two I meant and I am pissed and I will tell everybody that I can hear about the billing and how they scam people that need help. 

Frequently asked questions about Sierra Tucson

How is Sierra Tucson rated?

Sierra Tucson has a 3.5 star rating with 677 reviews. 

When is Sierra Tucson open?

Sierra Tucson is open now. It is open 24/7.