Silver Legacy Resort & Casino

Business response:

Thank you for taking the time to share your feedback with us, Mark. We're truly sorry to hear about the poor internet experience and that the resort fee felt excessive during your stay. We understand how important reliable internet connectivity can be, and we sincerely apologize that it did not meet your expectations. We also hear your concerns regarding the resort fee and we appreciate you bringing this to our attention. On a brighter note, we are really glad to know that your room was clean and comfortable, and that part o... read more

Business response:

We're absolutely thrilled to hear that you had such a great stay with us, Julie! It's wonderful to know that you found the space quiet and clean, as we truly take pride in maintaining a comfortable and peaceful environment for our guests. We're also so glad to hear that the location worked out perfectly for you — it really does make such a difference when everything is conveniently situated. We truly appreciate you taking the time to share your experience and kind words with us. It means a great deal to our entire team to kn... read more

Business response:

We're absolutely thrilled to hear that you enjoyed your trip, Carlos! It's wonderful to know that the location, bed comfort, and gym all contributed to making your experience a great one. We take pride in ensuring our guests have a memorable stay, and your kind words mean so much to us. We truly can't wait to welcome you back again soon! 

Business response:

We sincerely apologize for the inconvenience caused by the noisy fan during your stay, Ojeda. We understand how that can be a bit disruptive and we appreciate you bringing it to our attention. On the bright side, we are absolutely thrilled to hear that you enjoyed the restaurants and had a great time at Silver Legacy overall! It truly means a lot to us that you always enjoy your visits here. We hope to welcome you back again very soon for another wonderful experience!