This profile has been claimed by the business owner or representative.
Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional They encouraged kiosk check-in. I’m old so had to wait a short while for a live check in. It was a really nice place in the middle of the city. The room was super nice with two large windows with mountain views. Free water at check-in was also nice.
Business response:
We genuinely admire your kind words, John! We're so glad to hear that you enjoyed your stay with us. It's wonderful to know that the room met your expectations and that those large windows with the beautiful mountain views made your experience even more special. We also appreciate your patience while waiting for the live check-in assistance, and we're happy we could make sure you were well taken care of. It's great to hear that the free water at check-in was a nice touch for you as well. Being located right in the middle of ... read more
Very Good
It was a nice stop on a long road trip, and we were able to enjoy some good food and fun gambling. Only problem with the room was no door separated room to the bathroom and sink area. There was a door to the shower and toilet. But that room was rather small in size. Not comfortable to dress in. We were 3 family members traveling together and this made getting dressed a little difficult. (shy) The room was right above the top floor of the parking structure. We were woken up early in the morning by young people playing loud mu... read more
Business response:
Your thoughts are truly important to us, Mark, and we sincerely appreciate you taking the time to share your experience with us. We're so glad to hear that you and your family enjoyed the food and gambling during your stop, and that the upgrade we offered met your expectations and made your stay more comfortable. It's wonderful to know that the access to the casino and restaurants was easy and convenient for you all. We do regret, however, that the room layout presented some challenges for you and your family, particularly w... read more
Good
Exceptional
Exceptional
Good I did not like how worn down the pool and jacuzzi looked. Also the rooms air conditioning did not work well I love how convenient everything is around you
Wonderful The wait time for the elevator at times was a bit slow We stayed on a smoking floor and you rarely smelled smoke.
Business response:
Thank you so much for your wonderful review, Heather! We truly appreciate you taking the time to share your experience with us. We're really glad to hear that the smoke was minimal on your floor, even while staying on a smoking floor — that's great to know! We do understand that the elevator wait times were a bit frustrating at times, and we sincerely apologize for any inconvenience that may have caused during your stay. We will definitely be looking into ways to improve the elevator situation to ensure a smoother and more c... read more
Exceptional Our first room was by elevators, but front desk quickly moved us to a room farther away. Large and quiet. Nice parking garage. Walked to river walk and restaurants.
Business response:
Thank you so much, Prince! We truly appreciate you taking the time to share your wonderful experience with us. We're glad we could relocate your room quickly and ensure you had a large, quiet space away from the elevators — your comfort is important to us! It's great to hear that the parking garage was convenient for you and that you were able to enjoy the easy access to the River Walk and the nearby restaurants. We hope the rest of your stay was just as enjoyable, and we look forward to welcoming you back again soon!
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 3.9 star rating with 41,856 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.