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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional
Good time Pillows were to bog and hard Close to bowling center
Business response:
We're absolutely thrilled to hear you had a good time at Silver Legacy Resort & Casino. We regret to learn about the issue with the pillows being too big and hard, and we sincerely apologize for any discomfort this may have caused during your stay. Your feedback regarding the pillow quality has been carefully noted and will be shared with our housekeeping and guest services teams for review. We're pleased to know that you appreciated our convenient location close to the bowling center, as we strive to provide our guests with... read more
Silver Legacy April 2026 Lots of street noise, even on the 15th floor. Bedding was OK, but we still woke up 'stiff'. For an 'adult' venue, there were far too many kids (12 and under) everywhere you looked or went. Very surprising! No microwave in the room, even though there was a fridge (with no freezer / ice). Mention of 'free' wifi was misleading because it was quickly identified as 'unsecured' and, therefore, of no value. Cafe Central was an outstanding restaurant at relatively reasonable prices (for a Reno casino). Their... read more
Business response:
We're disappointed to hear about the street noise and lack of microwave in the room. We understand how disruptive street noise can be to a restful stay, especially when experienced even on higher floors like the 15th floor. We also recognize that the absence of a microwave in the room, particularly when a fridge is provided, can be inconvenient for guests. We're pleased to hear that you enjoyed Cafe Central and found their staff to be great, and that you appreciated the covered link access to Circus Circus and the Eldorado, ... read more
Very Good
Wonderful
My thoughts about my stay at silver legacy We stayed on the 19th floor and the ice machine did not work. The soda machine was sold out as it seems to be every time we stay at any of the three hotels. Also as nice as it is to have a nice pool and a fully furnished gym it is too bad that they close so early. My kids tried to go to The swimming pool at 7:00 p.m. on a Tuesday night and the staff said the pool was closed. I feel that's really early most places close 10 some hotels close at 9:00 but 7 seems really early. In the pa... read more
Business response:
We are disappointed to hear about the inconveniences you faced during your stay on the 19th floor. Please excuse any inconvenience regarding the ice machine not working and the soda machine being sold out during your visit. We understand your frustration with the pool closing at 7:00 p.m. on Tuesday night when your kids wanted to swim, and we recognize that this may seem early compared to other hotels. We also acknowledge the disappointment when you found the Midway at Circus Circus closed at noon on Wednesday when it didn't... read more
I’ll be back That bell desk could not help me with my bags because I was parked on 3rd floor Rooms were nice
Business response:
Thank you for sharing your feedback, Lynn! We sincerely apologize that the bell desk couldn't assist you with your bags due to your parking location on the 3rd floor. We understand how inconvenient that must have been for you during your stay. We're absolutely thrilled to hear that you enjoyed the rooms and found them to be nice. It's wonderful to know that despite the challenge with the baggage assistance, you had a positive experience overall and are planning to return. We truly appreciate your understanding and look forwa... read more
Exceptional Nothing Price
Business response:
We're privileged to have received your exceptional review. Thank you for sharing your experience with us. Your feedback means a great deal to us and helps us understand that we're meeting our guests' expectations. We truly appreciate you taking the time to share your thoughts about your visit, and we're delighted that you had such a positive experience with us.
Good
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 42,154 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.