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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
It was Okay Elevators were broke, wait time on operating elevators was very long. Location is good.
Business response:
Thank you for sharing your concerns. We apologize for the inconvenience with the elevators and appreciate your feedback.
wonderful stay Wonderful decor in the room as well as the lobby. Great to have a keurig in the room since most casino towns don't. Elevators were super fast, great set up for different ones based on a range of floors.
Business response:
We greatly appreciate your positive feedback on your stay at Silver Legacy Resort & Casino. Thank you for highlighting the wonderful decor and amenities.
Very Good Some bar closed too early and the line to check in at 3 pm (even the kiosks) was too long More choices with the restaurants and cleaner than past visits
Business response:
Your input is valuable to us. We're glad to hear you had a very good experience overall. We appreciate your feedback on the areas that need improvement.
Exceptional
Pleasant
A clean, comfortable and quiet room for the price but with a lobby that needs updating and restaurants that need better First complaint: Although I loved the antique furniture, the lobby needs serious updating. You can update the overall look while keeping the antiques. 2nd complaint: We arrived to the hotel on a Tuesday night, later in the evening, around 8:00 PM. We had not yet eaten dinner and were therefore hungry. We were very disappointed to find that most of the restaurants were not open or they closed early, like aro... read more
Business response:
Thank you for sharing your concerns. We appreciate your feedback and will address the issues raised. We're glad to hear that you found your room clean, comfortable, and quiet, and that you enjoyed the antique furniture in our lobby area. It's also wonderful that you appreciated the convenient coffee shop with good coffee and delicious pastries, as well as the nice view from your hotel room and the free and easy access from our parking garage. However, we take your concerns about our lobby needing updates very seriously, and... read more
Overall Excellent thank's kippe it up thank's None everything is grate. I LIKE EVERYTHING THANK'S.
Business response:
We are thrilled to hear that you had an excellent experience at Silver Legacy Resort & Casino. Thank you for your feedback!
Reasonable price for a clean room. The “resort” fee is ridiculous. Stop doing this, it’s misleading and all fees should be stated in the nightly room fee. It’s a bad and tacky industry norm that must stop. Clean reasonably priced
Business response:
Your concerns are noted. We strive to improve based on your feedback. Thank you for your review.
Good The elevator maintenance extremely uncomfortable 6 of 8 elevator not working many people waiting for used it I hope you not ignore this comment thank you Was comfortable
Business response:
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the elevator maintenance. Your feedback is important to us.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,906 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.