Silver Legacy Resort & Casino

Business response:

We sincerely apologize for the cleanliness issues you experienced during your stay, Dennis. Finding dirty socks and earrings under the table is certainly not the standard we aim for, and we are truly sorry that your room was not properly cleaned before your arrival. We also regret the inconvenience caused by the TV losing channels, as we understand how frustrating that can be. We appreciate you bringing these matters to our attention, as your feedback helps us address these concerns. On a positive note, we are glad to hear t... read more

Business response:

We appreciate your input, Tim. We're glad the mattresses stood out during your stay! 

Business response:

Thank you so much for your wonderful feedback, Gibbs! We are absolutely thrilled to hear that your experience exceeded your expectations, especially since you mentioned not being a casino fan. It means the world to us that you enjoyed everything, from the great service to the nice room, and found it all very reasonably priced. We're also glad the convenience worked out well for you. We truly appreciate you taking the time to share your thoughts, and we hope to welcome you back again soon! 

Business response:

We are so pleased to hear that you enjoyed your stay with us, Alan! It's wonderful to know that your room was clean and comfortable, and that our front desk team was helpful during your visit. We always strive to make sure our guests feel welcome and well taken care of. We're also glad that our location worked out perfectly for you, making it easy to explore the riverwalk area and the many great restaurants nearby. It truly means a lot to us that you took the time to share your experience. We hope to have the pleasure of wel... read more