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407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good
Very Good
Very Good Clean,quite
Business response:
We are happy to hear you found our resort clean and quiet. Thank you for the positive feedback!
I had a great stay. Microwave. The room was very nice and clean.
Business response:
We are delighted to hear you had a great stay! Thank you for noting the clean, nice room and mentioning the microwave. It's wonderful to know that you found your accommodations to be very nice and clean during your time with us. We truly appreciate you taking the time to share your positive experience.
Clean and comfortable The toilet would constantly run and we asked to be close to the other people we came with and they wouldn’t let us . Easy and convenient
Business response:
Clean and comfortable accommodations are our priority. We apologize for any inconvenience with the toilet and room assignment. Thank you for your feedback!
Exceptional The resort fees and taxes were not communicated with me prior to check in, they were also not on my receipt when I did check in. I was surprised when I saw my statement The staff was very friendly and helpful. Especially Doc
Business response:
Thank you for your feedback. We're glad to hear Doc provided friendly and helpful service. We apologize for the lack of clarity regarding resort fees and taxes prior to check-in. This feedback helps us improve our communication processes.
Perfect, but the elevators need A LOT of work!! Elevators were horrible, the wait was unrealistic given the facility and luxury of the Casino. The room was wonderful, spacious and perfect for three friends.
Business response:
We're overjoyed to hear you enjoyed the room, Kelly, and that it provided the perfect spacious accommodation for you and your three friends. We truly appreciate you taking the time to share your wonderful experience with the room amenities. However, we are disappointed to hear about the elevator experience and understand how frustrating the unrealistic wait times must have been, especially given the luxury standards of our casino facility. Your feedback regarding the elevators needing significant improvement is valuable to u... read more
Exceptional
Very Good It would be nice if there was more water in the room The room was very comfortable. I felt it better than the stay at Atlantis the room I had Atlantis was very sad
Business response:
We're overjoyed to hear that you found the room very comfortable. Your feedback about the water has been noted. Thank you for choosing Silver Legacy Resort & Casino.
Silver Legacy Resort & Casino has a 4.1 star rating with 41,119 reviews.
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.