This profile has been claimed by the business owner or representative.
Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Wonderful Elevadores lentos Cama deliciosa
Business response:
Agradecemos sinceramente o seu feedback e por ter dedicado um tempo para compartilhar suas impressões sobre a sua estadia no Silver Legacy Resort & Casino. Ficamos felizes em saber que você achou a cama deliciosa e teve uma experiência maravilhosa no geral. Seu conforto é importante para nós e ficamos felizes que a cama tenha atendido às suas expectativas. Anotamos seu comentário sobre os elevadores lentos e analisaremos o assunto. Agradecemos mais uma vez a sua valiosa contribuição, pois ela nos ajuda a aprimorar continuame... read more
Will be back, fantastic time! Beautiful, fun and comfortable
Business response:
We are glad to hear you had a fantastic time at Silver Legacy Resort & Casino! Thank you for sharing your experience.
Good elevator is too slow when we use!
Business response:
We are glad to hear that you had a good experience at Silver Legacy Resort & Casino. We appreciate your feedback about the elevator speed.
Pleasant
Exceptional This place is huge with luxurious style
Business response:
We're grateful for your exceptional review of our luxurious Silver Legacy Resort & Casino. Thank you for sharing your experience with us.
Bar staff was extremely friendly and attentive - room air conditioner was subpar Room was hot, even with the air conditioner set at 65, room never got below 75 degrees. Elevators were slow and it did not appear more than two were functioning. Was given incorrect information from “security “ as to location of Uber pick up. Maintenance tried to enter our room to see if TV was working, even though the do not disturb sign was in the door - said he thought the room was vacant. Staff at the diner were pleasant and offered multiple... read more
Business response:
Thank you for sharing your detailed feedback and concerns about your recent stay with us. We sincerely apologize for the issues you experienced, particularly with the room air conditioning, elevator functionality, and the maintenance staff oversight. We appreciate your kind words about our bar staff, diner staff, and bell staff. We take all guest feedback seriously and will use your comments to improve our services. If you would like to discuss your experience further, please don't hesitate to reach out to us at (775) 325-74... read more
Old Silver Legacy We had a drip in our shower which was very noisy had to close bathroom door at night. Our bathroom sink also clogged up. We thought after 4 days the maids would say something to get it fixed. Rooms clean view was nice. Walking distance to Truckee River.
Business response:
Your concerns are noted. We appreciate your input on the issues you experienced during your stay. In the future, please reach out to the front desk or Ivy and we would be happy to look into any issues with your room or offer a room change. Thank you for sharing your feedback.
Very Good
Although I didn’t win a dime I already enjoy my stay at the Silver Legacy. Microwaves not being accessible. The property is always up to standards. This was not my first stay just my first review. Silver Legacy is a one stop shop.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,223 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.