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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Wonderful
Pleasant
Very Good
Comfortable Limited food at restaurant Clean and connected to other casinos
Business response:
We greatly appreciate your feedback! We're absolutely thrilled to hear that you found our casino comfortable and clean - maintaining a welcoming and pristine environment for our guests is something we take great pride in. Your observation about our connection to other casinos is also noted, and we're glad this aspect of our location was beneficial to your experience. Regarding your comment about the limited food options at our restaurant, we truly value this input and will definitely share your feedback with our team so they... read more
Goedkoop hotel voor 1 nacht Niet goed gepoetst. We vonden nog een lens van de vorige gasten on der de lavabo. Heb dit bij uitchecken aangegeven en er zou een restitutie komen, maar tot op heden niks ontvangen. Parking was moeilijk te bereiken. Het beste is je gerief in een kleine trolley stoppen en enkel die meenemen. IJskast stond op minimumrente toch waren onze etenswaren bevroren waardoor we ze weg moesten gooien.
Business response:
We nemen uw feedback serieus, Luc. We bieden onze oprechte excuses aan voor de schoonmaakproblemen die u tijdens uw verblijf hebt ondervonden, waaronder het aantreffen van de lens van de vorige gast onder de wastafel. Dit voldoet duidelijk niet aan onze schoonmaaknormen. We verontschuldigen ons ook voor de problemen met de koelkast, waardoor uw etenswaren bevroren raakten ondanks dat deze op de laagste stand stond. U hebt ze daarom weg moeten gooien. We begrijpen hoe frustrerend dit moet zijn geweest, vooral in combinatie me... read more
Good Old hotel, services so so
Business response:
Thank you for your feedback. We appreciate your input on our services.
Exceptional
Excellent stay The one and only thing i did not like was the bed mattress. Needs to be replaced. Sunk in when you laid on it. We loved it all, great rooms, great food, easy access to adjoining casinos. Super clean, easy check in and check out. Our hotel room was amazing with great view.
Business response:
We sincerely apologize for any inconvenience you experienced with the mattress in your room, Rayshell. We understand how important a comfortable night's sleep is during your stay, and we regret that the mattress did not meet your expectations. Thank you so much for taking the time to share your feedback about this issue, as it helps us identify areas where we can improve. We are absolutely delighted to hear that you loved so many aspects of your stay with us! It's wonderful to know that you enjoyed our rooms, found our food... read more
Preis-Leistung stimmt Alles ein wenig in die Jahre gekommen Gute Lage
Business response:
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Feedback zu Ihrem Aufenthalt zu geben. Es war uns eine Ehre, Sie bei uns zu haben, und wir freuen uns sehr, dass Sie sich für unser Haus entschieden haben. Wir sind erfreut zu hören, dass Sie unser Preis-Leistungs-Verhältnis als angemessen empfunden und unsere günstige Lage geschätzt haben. Wir entschuldigen uns für etwaige Unannehmlichkeiten im Zusammenhang mit den etwas in die Jahre gekommenen Einrichtungen und verstehen Ihre Bedenken hinsichtlich einiger Bereiche, de... read more
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 3.9 star rating with 41,855 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.