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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Wonderful
Convenient, clean, and nicely located Staff mixed as far as friendliness goes. Maybe some were unhappy about working on holidays. Walking distance from Amtrak Station! Lots to explore without leaving to go outside. Silver Legacy, Circus circus, and El dorado are all connected.
Business response:
We are delighted to hear you found us convenient, clean, and nicely located! We appreciate your feedback about staff friendliness and will share this with our team. It's wonderful that you were able to take advantage of our walking distance location from the Amtrak Station, making your visit so accessible. We're glad you enjoyed exploring all the connected properties including Silver Legacy, Circus Circus, and El Dorado without having to step outside. Thank you for taking the time to share your experience with us.
Very Good
Good
It was great Certain restaurants the food didn’t meet expectations for the price Everything was great room service was expensive but everything else was great
Business response:
Thank you for your review, Daniel! We're delighted you enjoyed your stay and that everything was great overall. We truly appreciate you taking the time to share your experience with us. We understand your concerns about restaurant pricing and the food not meeting expectations for the price point, and we will share your valuable feedback with our culinary team so they can review and address these matters. Your comments about the room service being expensive are also noted, and we're glad that despite these concerns, you found... read more
Exceptional
Good
Descanzo fenomenal Todo la pase muy bien especialmente en la pizina con mi familia
Business response:
Nos alegra mucho saber que tu estancia fue maravillosa. Nos alegra mucho que hayas disfrutado de la piscina con tu familia.
The beds are very comfy and the location is great, but I was disappointed with the room assignment. We booked a premium room that was advertised as starting from floor 26 with 9-ft ceilings, but were assigned a room on floor 24. The front desk insisted it was premium despite the booking description saying otherwise. Additionally, our non-smoking room had a noticeable cigarette smell in the bathroom. Not what we expected for the price. Beds are comfy. The location is very good.
Business response:
Please accept our apologies for the inconvenience you experienced during your stay. We strive to improve based on your feedback. Thank you for highlighting the comfortable beds and great location.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,970 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.