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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Pleasant as Usual The bed seemed to be 'broken down' on one side so you had to sleep in the middle or other side by the wall which was not ideal. The room did not have option to have the fan run constantly so it was a bit too warm all the time. The room was clean, inviting with a great view of the pool area.
Business response:
Your feedback is invaluable to us and we truly appreciate you taking the time to share your detailed experience with us. We are pleased to hear that you found your stay pleasant as usual and that you enjoyed the clean, inviting room with the great view of the pool area. However, we sincerely apologize for the inconvenience you experienced with the bed being broken down on one side, which forced you to sleep in the middle or against the wall - we understand this was far from ideal for your comfort. We also apologize for the i... read more
Wonderful
Clean and safe N/A Location
Business response:
We genuinely value your feedback and are truly grateful that you took the time to share your experience with us. It's wonderful to hear that you found our casino environment to be clean and safe, as these are fundamental aspects that we prioritize for all our guests. Your positive comments about these important elements of your visit mean a great deal to our entire team. Thank you for choosing to spend your time with us and for letting us know about your experience.
Exceptional Some of the rooms smell like so much cigarettes Loved the property overall everything inside we didn't have to go out.
Business response:
Thank you for your wonderful feedback. We appreciate your positive comments about our property and are delighted to hear that you loved the overall experience and found everything you needed inside without having to go out. We understand your concern about the cigarette smell in some of the rooms, and we take this feedback seriously as we want all our guests to have a comfortable stay. If you have any concerns about the room smell during future visits, please feel free to reach out to us so we can address this matter promptl... read more
I had a really good stay everything was perfect N/A It was clean
Business response:
We're elated to hear that you had a really good stay at Silver Legacy Resort & Casino and that everything was perfect for you during your visit. We're particularly pleased to know that you found our facilities clean, as maintaining high standards of cleanliness is something we take great pride in. Your positive feedback about your overall experience means a great deal to our entire team. We truly appreciate you taking the time to share your wonderful experience with us, and we're thrilled that we were able to meet your expec... read more
Great, fun place to stay nothing it was comfortable it was clean a great place to stay. Casino was fun. The restaurants were great.
Business response:
We are absolutely thrilled to hear that you had a great and fun stay at Silver Legacy Resort & Casino. Thank you for taking the time to share your experience! It's wonderful to know that you found your accommodations comfortable and clean, as we strive to maintain high standards for all our guests. We're delighted that you enjoyed the casino experience and had fun during your visit. It's also fantastic to hear that our restaurants met your expectations and provided you with great dining experiences!
Always good, comfortable, quiet. Would appreciate the airport shuttle running later - my flight was due to arrive at 12:05 pm, it was delayed, but even arriving on time, it was too late for the shuttle. Uber charges $65+ to Silver Legacy from airport. Cab ride took about 5 minutes & cost over $30. Would have preferred the free shuttle. Dependable & consistent.
Business response:
We appreciate your perspective on your recent stay with us. Thank you for sharing your feedback. We're delighted to hear that you found our accommodations comfortable and quiet, and that you've experienced us as dependable and consistent - these qualities are very important to us. Regarding your concerns about the airport shuttle timing and your flight arriving at 12:05 pm, we understand how frustrating it must have been to miss the shuttle service and then face the high costs of alternative transportation like Uber or tax... read more
Exceptional
Good
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,970 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.