Silver Legacy Resort & Casino

Business response:

Thank you for taking the time, Miguel! So glad you found everything nice and clean. We really appreciate you sharing your positive experience with us. It's wonderful to hear that you found the place nice and clean during your visit. Your feedback means a lot to us, and we're delighted that we could provide you with a pleasant environment. Thank you again for choosing to spend your time with us! 

Business response:

We greatly appreciate your exceptional review, Jeremiah! Thrilled you had easy access to everything needed during your stay. It's wonderful to hear that we were able to provide you with convenient access to all the amenities and services you were looking for. Your feedback about having everything you needed readily available means a lot to our team, and we're delighted that your experience met your expectations so well. Thank you for taking the time to share your positive experience with us. 

Business response:

We sincerely apologize for the music disrupting your sleep during your stay with us. We understand how frustrating it must have been to deal with loud music throughout the night, especially when you were trying to relax and get a good night's rest. We recognize that not being able to identify whether the music was coming from an adjacent room or from outside would have made the situation even more bothersome. Your feedback about this experience is valuable to us and helps us identify areas where we need to improve to ensure ... read more

Business response:

We are pleased to hear you loved everything, Michelle! Your kind words about our cleanliness and friendly staff mean so much to us. It's wonderful to know that you found our facility clean and well-maintained, as we take great pride in providing a spotless environment for our guests. We're equally thrilled that our staff made such a positive impression with their friendly and accommodating service. Knowing that you had an exceptional experience truly makes our day, and we appreciate you taking the time to share your feedback... read more

Business response:

Thanks for the exceptional review, Scot! Thrilled you enjoyed your room and amenities. 

Business response:

We are delighted to hear you found your stay wonderful! We appreciate your feedback about the bed comfort and will share this with our team for their consideration and review. Your comments regarding the location are also noted, and we're grateful that you took the time to share your experience with us. Thank you for choosing to stay with us and for providing this valuable feedback that helps us understand our guests' experiences better.