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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good Bed kinda hard Close to bowling.
Not comfortable! The bed was very uncomfortable. It was too soft and felt like sleeping in a hole. The pillows were awful too. The TV seemed too small. You could barely see it from sitting on the hard as a rock couch. Comfort is definitely not what they are going for here. The room was clean and spacious. We had a suite.
You will have a great time at Silver Legacy The property was very clean The location, value, and amenities were all great
Nice place to stay for the reno casinos I wish they would accommodate earlier check in without a large fee Not much choice in large hotels but this one was fine. Clean and comfortable
Business response:
We sincerely value your feedback, Lucille, and truly appreciate you taking the time to share your experience with us! We hear your concern about early check-in fees, and we understand how important it can be to get settled in as soon as possible after a long journey. Your feedback on this matter is something we genuinely take note of. We are also really glad to hear that you found our space clean and comfortable during your stay, as that is something we always strive to maintain for our guests. It is wonderful to know that o... read more
Wonderful Room was clean every day early.
Business response:
Thank you so much for taking the time to share your wonderful feedback, John! We are truly glad to hear that your room was consistently clean and well-maintained throughout your stay. It is great to know that our housekeeping team was able to keep your room fresh and tidy early each day, making your overall experience a wonderful one. We appreciate your kind words and hope to welcome you back again soon!
Wonderful
Had a wonderful time Everything Friendly staff an easy getting around.
Business response:
We're so happy to hear that you had a wonderful time, Heribeto! It's great to know that everything met your expectations during your visit. Our team truly takes pride in creating a welcoming and enjoyable experience for all of our guests. We're especially glad to hear that our staff made you feel right at home with their friendly service, and that getting around was easy and convenient for you. We hope to see you back again soon for another great experience!
Pleasant
The stay was overall pleasant. The room was clean and comfortable. The pool was small and crowded. The check in process was not a friendly one. Front desk staff seemed a little put out when I asked questions about the facilities and events there for the week. Rooms were updated and were nicely furnished and comfortable, the rest of the hotel was a bit dated.
Business response:
Thank you for taking the time to share your experience with us. We're truly glad to hear that your room was clean, comfortable, and nicely furnished, and that your overall stay was pleasant. We take great pride in ensuring our rooms are well-maintained and updated for our guests' comfort, so it's wonderful to know that aspect of your stay met your expectations. However, we sincerely apologize that the check-in experience fell short of the warm and welcoming service you deserved. There is no excuse for our front desk staff m... read more
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 42,899 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.