This profile has been claimed by the business owner or representative.
Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Convenient to my sister in law’s condominium and the places we went to. Nonsmoking floor was great. Housekeeper did a great job. The air conditioning was not keeping the room cool at night. Otherwise the room was good and comfortable.
Business response:
We appreciate your input regarding your stay at our casino. Thank you for highlighting the convenience of our location and the great job done by our housekeeping staff. We're glad you enjoyed the nonsmoking floor and found the room comfortable overall. We understand the air conditioning issue affected your comfort during the night, and we sincerely apologize for this inconvenience. Please be assured that we will address this concern with our maintenance team to ensure better temperature control in our rooms. Your feedback he... read more
Check in was frustrating Continental breakfast Convenient
Business response:
Thank you for taking the time to provide feedback, Natalie. We sincerely apologize that your check-in experience was frustrating. We strive to make this process as smooth as possible for our guests, and we're sorry we fell short of that goal during your visit. We appreciate you noting our convenient location as positive aspect of your stay. Your comments help us identify areas where we can improve our service. We value your input and hope to have the opportunity to provide you with a better experience in the future.
Wonderful
Very Good
Wonderful place to stay and relax. There was nothing I didn't like. Cleanest hotel EVER.
Business response:
We are delighted to hear you found our hotel the cleanest ever and a wonderful place to relax! It's truly gratifying to know that you enjoyed your stay with us and that there was nothing you didn't like. We take great pride in maintaining the highest standards of cleanliness and comfort for our guests, and your feedback is a testament to our team's hard work and dedication. Thank you for choosing our hotel for your stay, and we hope to welcome you back again in the future.
Wonderful Shower pressure Comfortable bed
Nice NA Nice
Business response:
We are delighted to hear you enjoyed your experience with us! Thank you for choosing Silver Legacy Resort & Casino.
Wonderful
Very clean and comfortable hotel. Restaurant choices were limited. Most are only open on weekends or have limited hours of operation. Very clean and comfortable
Business response:
We are delighted to hear you found our hotel clean and comfortable! Thank you for taking the time to share your experience with us. We understand your concerns about restaurant hours and appreciate your feedback. We will take your comments into consideration as we continually work to improve our dining options for our guests. Thank you again for choosing to stay with us.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,823 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.