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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Legacy trip Housekeeping was way below expectations. Room not cleaned after 1st night. Had to call and ask to get cleaned 2nd day, also wanted extra coffee and got DECAF ONLY. When leaving on Sunday, called Bell desk to have bags taken down, bellman showed up 10 minutes later and took bags down, we checked out at 11, and went to valet, where our car was brought out promptly, but our bags took over 30 minutes to come out watching other guests get there bags before us even though we were standing and waiting for much longer th... read more
Business response:
We are disappointed to hear about the housekeeping and baggage delays. We appreciate you noting our outstanding valet service. Please contact us directly for assistance.
Very Good
A nice place to relax I have nothing to say about it Everyone was nice and helpful
Business response:
Thank you, Paris! We are delighted that you enjoyed your relaxing experience and found our team to be helpful.
Adequate Resort fees
Business response:
Thank you for your valuable feedback concerning your recent stay and the resort fees. Your comments are instrumental in our ongoing efforts to enhance our services.
Enjoyed n well rested Character n history Staff are helpful, history, clean, facility is maintained.
Business response:
We are delighted to hear you enjoyed your stay and found our staff helpful. Thank you for appreciating our character and history!
Very Good
My Stay at Silver Legacy, Reno The room was not having the microwave. It became very difficult to prepare the ready-to-eat food which I brought from India. There should be a provision of eith microwave or hot plate type of arrangements at least as a practice common elsewhere. The room was quite big and comfortable to stay. The location was excellent. Though I haven't experimented with gambling in casinos there, it was a kind of place to observe.
Business response:
We sincerely regret the inconvenience regarding the microwave, Rohit. We understand how important it is for guests to have the ability to prepare their ready-to-eat food, especially when bringing special items from home like you did from India. Thank you for bringing this to our attention as we value feedback about our room amenities and arrangements. Thank you for your positive feedback concerning our spacious accommodations and prime location! We're delighted to hear that you found the room quite big and comfortable for yo... read more
Good
Exceptional
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 3.9 star rating with 41,845 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.