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Stress-Free Auto Care
- Auto Repair
- Menlo Park, CA
About this business
Location details
301 El Camino Real, Menlo Park, CA, 94025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Albert and the team at Stress-Free auto repair were excellent. The service is efficient, comprehensive, and affordable. Albert was friendly and knowledgeable. He was a delight to talk with and honest. I am happy my car is running beautifully ..i will come back again and again.
I have been to this shop twice to get a quote for service. I want local independent shops to thrive, but this place has been insanely expensive on repair quotes. In Palo Alto and Menlo Park, they may feel that the public is so wealthy they can quote 40% over the standard. In both cases, the quote I received was $400.00 to $600.00 (45 to 50% higher) over the other shops in the local area. When I presented the huge quote difference, the shop offered me a $50.00 coupon, LOL. While I was waiting for my quote, some poor customer ... read more
Business response:
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input, and we're sorry to hear about your experience at Stress Free Auto Care. We strive to provide fair and transparent services, and we apologize if we fell short of your expectations during your visits. We understand your concerns regarding the quotes provided, and we want to assure you that we take this feedback seriously. Our goal is to offer competitive pricing while maintaining the high quality of service that our customers exp... read more
My brakes went out. They got me in, had the right parts and finished the job while I waited. Very efficient. Was very pleased with their work.
I needed to replace a new battery in my car key fob and while I got quotes from some places to do this for $25, I appreciate this place's response that I can easily find it at an auto parts shop and then pop it out to switch out myself. I highly appreciate their advice so I'd like to show my support.
I had the tires replaced on two cars and the service from Albert and his team was excellent. Friendly, fast, no hassle. And the price was very good too, even compared to the big stores. Thank you!
Great service, nice team, very prompt, fair price (matched dealer promotion). Thank you!
I had to fix my brake pads, replace my tires, and get an alignment, and Stress-free Auto Care did all of this in one day for a good price. Their service was excellent too. Highly recommend!
Very reasonably priced and able to accommodate me without appointment for two tire changes. Very helpful. Be aware that even though they have chairs and sofa inside their office, they will not permit anyone to wait inside for their car, nor are there any chairs set up outside for waiting. They do not open their doors for air circulation in the office to make use the indoor waiting area accessible. They encourage people to leave their car and are told they will be texted/called when the car is ready. I stood outside to wait f... read more
These people are nice. I took my car for 60,000 mile service and new tires, they got it all done in a day. They took over from Clay, who I really liked a lot. I am not such a great fan of their online scheduling and if you want to talk to them on the phone, you have to listen to a long and terrible song about stress-free auto care. Argh. Seems to be the way of the future. They are very near where I live and they are quick and on time, which I value a lot.
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.4 star rating with 742 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.