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Stress-Free Auto Care
- Auto Repair
- Menlo Park, CA
About this business
Location details
301 El Camino Real, Menlo Park, CA, 94025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Very streamlined process. Recommended maintenance is clearly delineated between immediate needs and repairs that can wait. Repair costs are completely in line with what I know these charges should be. I strongly endorse Stress-Free Auto Care!
Business response:
Thank you for your glowing review! We're thrilled to hear that you found our process streamlined and appreciated the clarity in recommended maintenance. It's great to know that our repair costs align with your expectations. Your strong endorsement means the world to us at Stress Free Auto Care! We look forward to serving you again for another stress-free experience.
I took in my 4-Runner for a check engine light, and many other lights. Turns out a live rat was nesting in my engine and had chewed quite a few electrical wires. Stress Free gave me an estimate and kept me informed. Once completed, their follow up computer showed one more wire which required part of the engine to be removed to get to it. I was glad they did the post-work eval. I'm happy with their service and keeping me appraised.
Business response:
Wow, that's quite the story with the unexpected guest in your 4-Runner! We're thrilled to hear that you appreciated our thoroughness and the updates we provided along the way. It's important to us that we catch everything, even if it means a bit more work, to ensure your vehicle is in top shape. Thank you for trusting us with your vehicle and for your kind words. We're here whenever you need us, and we look forward to seeing you again. Have a wonderful Stress-Free day!
Just chiming in again to say how much I appreciate Naeem, Albert, and their team of techs! They really care about folks and are honest. I know they have my interests in mind when they're making recommendations. They turn things around quickly here, and I appreciate the updates + photos from their techs. Will continue to come here as long as I'm local!!!
Business response:
Hey there! It's fantastic to hear that Naeem, Albert, and their tech team have been able to provide you with such positive experiences. We're all about making sure you feel cared for and keeping things transparent with those updates and photos from our techs. It's great to know our efforts to look out for your best interests and speedy turnarounds haven't gone unnoticed. We're looking forward to being here for you whenever you need us. Thanks a bunch for your support and for taking the time to share your experience. Have a w... read more
Naeem and team did a great job - they were fast, super clear and communicative, and really made the experience stress-free. Highly recommended!
Business response:
So glad to hear you had a great experience with Naeem and the team! We're all about keeping things clear, communicative, and, most importantly, stress-free. Your recommendation means the world to us. Looking forward to seeing you again soon for any of your auto repair needs. Thank you and have a wonderful Stress-Free day!
I had a hole in my tire Stress Free understood I was in a hurry they patched my tire quickly for a very fair price and had me on my way I will definitely visit them again
Business response:
That's awesome to hear! We're thrilled we could get you back on the road quickly and at a fair price. It's great to know you'll be coming back to see us. We're always here to make sure your experiences are as stress-free as possible. Thanks for the shout-out, and have a wonderful Stress-Free day!
Awesome service and attention while getting our VW service and brakes fixed. They are very responsive and follow through on items needed and best options to keep cost low as possible. Really happy with the results They finished the work on the time estimated and all expenses were accounted for. Thank you so much!
Business response:
So glad to hear you had a positive experience with us, especially with your VW's service and brakes! It's our goal to keep things clear, cost-effective, and to always follow through for our customers. Your satisfaction and happiness with the results mean the world to us. Looking forward to assisting you again in the future. Thank you and have a wonderful Stress-Free day!
Outstanding service on all counts; definitely the place to go and feel good about having work done on your car! Not only experienced and efficient techs, but also outstanding customer service. Naeem, the Manager, clearly explained what needed to be done and even gave me extra tips for future preventive maintenance while I waited for my car to be repaired. I would give Naeem six star****** rating on a 5 star rating scale for superb customer service!
Business response:
It sounds like you had a fantastic experience! It's great to hear when auto repair shops go above and beyond, not just in the quality of their work, but also in customer service. Naeem's dedication to explaining the work needed and offering advice for future maintenance shows a commitment to not just fixing immediate issues but helping you keep your car in top shape moving forward. A six-star rating definitely conveys your satisfaction! If you have any more questions or need further assistance, feel free to ask.
My favorite auto maintenance. Trustworthiness, reliable, great professionals, customer service.
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care! We're delighted to hear that we have become your favorite choice for auto maintenance, and we truly appreciate your kind words regarding our trustworthiness, reliability, and the professionalism of our team.
Friendly staff, very responsive and easily reached. Would go again for any auto neefs
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care! We're thrilled to hear that our staff was friendly, responsive, and easy to reach. Customer satisfaction is our top priority, and we're delighted to know that we met your expectations. We appreciate your kind words and are glad to hear that you would choose us again for your auto needs. At Stress Free Auto Care, we strive to provide a fair, transparent, and convenient auto care experience, and your feedback reinforces our com... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.4 star rating with 742 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.