This profile has been claimed by the business owner or representative.
Stress-Free Auto Care
- Auto Repair
- Menlo Park, CA
About this business
Location details
301 El Camino Real, Menlo Park, CA, 94025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I had a hole in my tire Stress Free understood I was in a hurry they patched my tire quickly for a very fair price and had me on my way I will definitely visit them again
Business response:
That's awesome to hear! We're thrilled we could get you back on the road quickly and at a fair price. It's great to know you'll be coming back to see us. We're always here to make sure your experiences are as stress-free as possible. Thanks for the shout-out, and have a wonderful Stress-Free day!
Awesome service and attention while getting our VW service and brakes fixed. They are very responsive and follow through on items needed and best options to keep cost low as possible. Really happy with the results They finished the work on the time estimated and all expenses were accounted for. Thank you so much!
Business response:
So glad to hear you had a positive experience with us, especially with your VW's service and brakes! It's our goal to keep things clear, cost-effective, and to always follow through for our customers. Your satisfaction and happiness with the results mean the world to us. Looking forward to assisting you again in the future. Thank you and have a wonderful Stress-Free day!
Outstanding service on all counts; definitely the place to go and feel good about having work done on your car! Not only experienced and efficient techs, but also outstanding customer service. Naeem, the Manager, clearly explained what needed to be done and even gave me extra tips for future preventive maintenance while I waited for my car to be repaired. I would give Naeem six star****** rating on a 5 star rating scale for superb customer service!
Business response:
It sounds like you had a fantastic experience! It's great to hear when auto repair shops go above and beyond, not just in the quality of their work, but also in customer service. Naeem's dedication to explaining the work needed and offering advice for future maintenance shows a commitment to not just fixing immediate issues but helping you keep your car in top shape moving forward. A six-star rating definitely conveys your satisfaction! If you have any more questions or need further assistance, feel free to ask.
My favorite auto maintenance. Trustworthiness, reliable, great professionals, customer service.
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care! We're delighted to hear that we have become your favorite choice for auto maintenance, and we truly appreciate your kind words regarding our trustworthiness, reliability, and the professionalism of our team.
Friendly staff, very responsive and easily reached. Would go again for any auto neefs
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care! We're thrilled to hear that our staff was friendly, responsive, and easy to reach. Customer satisfaction is our top priority, and we're delighted to know that we met your expectations. We appreciate your kind words and are glad to hear that you would choose us again for your auto needs. At Stress Free Auto Care, we strive to provide a fair, transparent, and convenient auto care experience, and your feedback reinforces our com... read more
I've brought my car to them three times for three different issues and they did a great job fixing those issues. Have been driving my car for the last month with a few longer road trips and the price was definitely worth the piece of mind I received knowing the car is where it needs to be. Very communicative via text message and email, which makes it easier to record keep. Also the late night pickup box is also helpful for those with long work hours. Will continue to business with again while I'm living in the area. 5
Business response:
Thank you so much for taking the time to share your positive experiences with Stress Free Auto Care! We're thrilled to hear that you've visited us three times for different issues, and each time we've been able to address and resolve them to your satisfaction. It's fantastic to know that you've been enjoying the peace of mind while driving your car, especially during longer road trips. We understand the importance of reliable and stress-free auto care, and we're delighted to have provided you with a service that met your ex... read more
I've had nothing but great experiences here. Friendly, helpful folks and impressive turnaround time. Definitely recommend them.
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care! We're thrilled to hear that you've had nothing but great experiences with our team. Our commitment to providing friendly and helpful service, along with an impressive turnaround time, is at the core of our mission to make auto care stress-free for our customers. We appreciate your recommendation and are grateful for your trust in our services. At Stress Free Auto Care, we strive to create a modern and transparent auto care ex... read more
My brakes were making a horrible sound and I was very worried about getting them fixed quickly and the cost. I was also concerned about follow-on costs of rental cars and cabs, transportation to my job in remote-ish location...was very stressed out. I had all worst case scenarios running in my head; weeks of delays for parts, worse things than the brakes, just a catastrophising party! These folks not only got me an estimate for repairs within the couple of hours they promised, I had my car back 24 hours later, and the repair... read more
Business response:
Thank you so much for taking the time to share your experience with Stress Free Auto Care! We understand how stressful car troubles can be, and we're thrilled to hear that we could provide you with the stress-free auto care experience we strive for. It's fantastic to know that we could address your concerns promptly and efficiently. Our team is dedicated to providing transparent and convenient service, and we're delighted that we could not only meet but exceed your expectations. We know unexpected car issues can lead to wor... read more
I have a Honda odyssey for the 100K service maintenance, they give a huge price range 800-2500 then ask me to call, then I did. They give a quote more than honda dealership about 1000 more! Don't waste your time to contact them.
Business response:
Thank you for taking the time to share your experience with Stress Free Auto Care. We sincerely apologize for any confusion or inconvenience caused during your interaction with us. We strive to provide fair, transparent, and convenient auto care services, and it's disheartening to hear that your experience did not meet our usual standards. We appreciate your feedback and want to address your concerns. Our pricing ranges are designed to accommodate various scenarios, as each vehicle's needs can differ. However, we understan... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.4 star rating with 727 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.