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Stress-Free Auto Care
- Auto Repair
- Menlo Park, CA
About this business
Location details
301 El Camino Real, Menlo Park, CA, 94025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
They're always honest and friendly! It's nice that they are in fact a one stop shop so whatever is wrong with your car they gotchu. And they never proceed with anything until after they call, text and email you to make sure they have their clients consent to proceed with the work. I never give 5 star reviews on yelp but for Stress Free Auto Care absolutely! I just love honesty and transparency. Thank you Jason and thank you Albert!
Business response:
We're absolutely thrilled to hear about your fantastic experience with Stress Free Auto Care, and we truly appreciate you taking the time to share your feedback! Our team is dedicated to providing top-notch service that revolves around honesty, transparency, and friendliness. It's wonderful to know that you've found our one-stop shop approach valuable, ensuring that all your car's needs are met conveniently under one roof. We pride ourselves on our commitment to keeping our valued customers in the loop every step of the way... read more
Took my 2008 Corolla in for breaks and overall inspection. Really appreciate the responsiveness and timely communication from Jason and Albert. The way quotes and inspection results were sent via links to my phone was so convenient and clear. Not sure how comparable the pricing was though.
Business response:
Thank you for sharing your feedback on your recent visit to Stress Free Auto Care! We're thrilled to hear that you appreciated our responsive and timely communication, thanks to Jason and Albert. We strive to make the auto care experience stress-free and convenient for our valued customers. We understand the importance of transparency, which is why we use technology to send quotes and inspection results directly to your phone. We believe this approach allows for clear communication and ensures you are well-informed througho... read more
solid team worked with my insurance company and made the correct changes to make everything work. catalytic converter for a 2005 prius
Business response:
Thank you for taking the time to share your feedback about your recent experience with Stress Free Auto Care. We are delighted to hear that you had a positive and stress-free auto care experience with our team. Ensuring a seamless process with insurance companies is a priority for us, and we are thrilled that our team was able to work effectively with your insurance company to make the necessary changes for your 2005 Prius' catalytic converter. Our aim is to provide fair, transparent, and convenient service, and it's great ... read more
What a great find! I was referred to Stress-Free Auto Care by a colleague. They were very friendly and made me feel so welcome. The update with pictures was a great touch. The work they did was very good. I loved that they told me what was the good, the bad, and the worst. I will definitely continue to go to Stress-Free Auto Care from now on.
Business response:
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you had a great visit at Stress-Free Auto Care. Our team takes immense pride in delivering exceptional service and ensuring our customers feel welcome and valued. We're delighted that you appreciated the updates with pictures during your service. Transparency is one of our core principles, and we believe that keeping you informed every step of the way is crucial to building trust and confidence in our work. It's f... read more
This location is great . Albert is fully pationate and thorough. I appreciate for getting my vehicle done as promised
Business response:
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our location great and that Albert provided passionate and thorough service. Our team at Stress Free Auto Care takes great pride in delivering on our promises and ensuring customer satisfaction. We understand the importance of getting your vehicle serviced promptly and efficiently, and we're glad we could meet your expectations. Albert and the rest of our experienced team work diligently to provide high-quality se... read more
An auto shop you can trust. Very communicative. They resolved the issue ahead of schedule. Could not have asked for a better experience.
Business response:
Thank you so much for your review! We're so glad you had a great experience at Stress Free Auto Care. We strive to provide our customers with a fair, transparent, and convenient auto care experience, and we're happy to hear that we met your expectations. We appreciate your feedback about our communication and timeliness. We know that it's important for our customers to be kept in the loop about their car's repairs, and we're always working to improve our communication process.
Stress-Free Auto Care is the most honest shop i've ever been to. Albert has treated me great since i've been taking my car there and I highly recommend checking out Stress Free Auto Care.
Business response:
Thank you for taking the time to share your positive experience with Stress-Free Auto Care, we truly appreciate it! We're thrilled to hear that you have found our shop to be the most honest and that Albert has provided you with exceptional service. At Stress-Free Auto Care, we strive to create a transparent and stress-free auto care experience for all our customers. We firmly believe in putting the customer first and ensuring their satisfaction throughout the entire process. It's wonderful to know that our efforts have made... read more
Went there last week for annual maintenance. Staffs are very nice and friendly, everything was straightforward, price was reasonable. Definitely recommend!
Business response:
Thank you so much for taking the time to share your positive experience at Stress Free Auto Care! We're thrilled to hear that your visit for annual maintenance was a pleasant one. Our staff takes pride in providing exceptional customer service, and we're glad to know that you found them nice and friendly. We understand the importance of making the auto care process as simple and transparent as possible, so we're delighted that everything was straightforward for you. Our aim is to ensure that our customers have a stress-free... read more
I have consistently recommended this location for many years. But I am concerned that my oil leak that was 'fixed' some months ago took another $600 to fix again this week. This is the leak that appeared on the engine that this location replaced. I might be a little leery of recommending them again for major repairs. . .
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.4 star rating with 727 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.