Stress-Free Auto Care

Odilon M. 

on Yelp

a year ago

I received a letter at my house with a promotional price for an oil change worth $49.90, I called to schedule 1 week in advance and scheduled for Sunday, I called twice to confirm both the schedule and the car model and until then everything was fine until on Sunday 08/18/2024 I woke up early and arrived 15 minutes early and the receptionist told me that the price would not be $49.90 but rather $169.90 because it was a premium vehicle, an Audi A3 2011, I was extremely disappointed because I called twice to confirm and no one... read more

Varun T. 

on Yelp

a year ago

Promptly addressed my concerns. The car has been doing well since then. Didn't hesitate to reevaluate an issue that I pointed. 

David T. 

on Yelp

a year ago

I had called for a car inquiry on Saturday and was told by an employee that I can schedule diagnostic for car the Thursday of at 8 am. I go to the shop at 8 am ( mind you they had sent me an email confirmation day before) and was told that the person doing diagnostic can't do it until Saturday/ pick up Monday. I was very confused and frustrated because if the person was not in today it should be the business who contacts me that they cannot do it instead of wasting my time. 

Akshay K. 

on Yelp

a year ago

The new management under Travis and Rhett is excellent. We had an issue with with our car with the previous management, but Rhett and Travis have gone above and beyond to make sure we are satisfied customers 

Daniel C. 

on Yelp

a year ago

I recently visited this shop after getting my car inspected at another reputable shop and was thoroughly impressed with their service. The professionalism of the staff was evident from the moment I walked in. They were courteous, knowledgeable, and took the time to explain the repairs needed for my vehicle in a way that was easy to understand. The quote to replace rotors and brake pads was 50% less than the other shop and this repair came with a good warranty. I will be taking my car to this shop from now on. 

Joan K. 

on Yelp

a year ago

This was my 2nd experience using Stress-Free, this time for brake pad/rotors repair. Israel who I've spoken with by phone and also at pick-up was very kind and courteous, and Travis was accommodating with matching a reasonable quote I was given on a prior date. I had been going to the same mechanic for over 10 years, but I have to admit these guys have started to win me over for various reasons like quotes, courteousness, and accommodating me w/ ride arrangements while my car is being serviced. 

J M. 

on Yelp

a year ago

Definitely not a 'stress free' experience. Prices are on the higher side than other places for similar services. They try to upsell around every corner and you'll be bombarded with service texts once they have your number. I also found it bothersome how they would drive the cars into the bays, reckless and aggressive. I didn't see them do it with my car cause I had to leave my car there. I won't be doing that again. 

Gideon A. M. 

on Yelp

a year ago

Assistance was prrompt professional and courteous. We were kept aware of things that must be done and should be considered. Job completed on time and on budget. Would recommend them and use them again. 

Richard D. 

on Yelp

a year ago

I had engine light on, some issues need the. Dealer Service was polite Not really much to say Service was good, but can run costly Ok for routine issues Some other issues on Audi, so more complicated