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Stress-Free Auto Care
- Auto Repair
- Sunnyvale, CA
About this business
Location details
1004 W El Camino Real, Unit A, Sunnyvale, CA, 94087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | 08:00 a.m. to 4:00 p.m. |
My engine light went on with my 2012 Fiat 500 and they got me in real quick. It turned out to be a faulty thermostat and other parts. They got it done in 1 day and I was able to use their loaner car to get to work. My car works great now. Great job.
Business response:
So glad we could get you in quickly and get your Fiat back on the road in just a day! We know how important it is to keep life moving, so we’re happy the loaner car helped too. Thanks for trusting us with your repair, and have a wonderful Stress-Free day!
Great place. Never had any issues. Their software + technicians make the process seamless while also keeping me informed to make the decisions I want. I feel like everyone that works there goes by mike tho...
Business response:
Love hearing that you’ve had such a smooth experience with us! Keeping you informed and in control is what we aim for. And hey, maybe we just have a lot of Mikes on the team—it's a solid name! Thanks for your support, and have a wonderful Stress-Free day!
I requested a pre-sale inspection. I tried to book one the same day I bought a used Tesla Model 3 for the next day, as the dealership gave me a 2 day return policy. Luckily, they tried their best and were able to squeeze me in the next morning! The inspection seemed very thorough. It gave me peace of mind to know that they checked it thoroughly and gave me a full report. Everyone I spoke to was kind, friendly, and helpful.
Business response:
Thank you for sharing your experience! We’re so glad we could accommodate your pre-sale inspection on such short notice and provide you with the peace of mind you needed for your Tesla Model 3. Knowing that you felt the inspection was thorough and appreciated the full report means a lot to us—it’s exactly the experience we aim to provide! It’s also wonderful to hear that our team’s kindness and helpfulness left a positive impression. We’re thrilled we could help during such an important decision and are here anytime you nee... read more
Great service, the job is done very well plus they won't sell the services you don't need. I have a tire replacement and initially got recommended with alignment which makes sense, but the technician found the alignment is still in good shape and takes it off from my bill. definitely recommend if you are looking for a piece of mind.
Business response:
Thank you for the thoughtful feedback! We’re so glad you had a great experience and appreciated our honest approach. It’s wonderful to hear that our team took the time to check your alignment and only recommended what was truly needed—peace of mind is exactly what we aim to provide! Your recommendation means so much to us, and we’re here anytime you need us. Have a fantastic Stress-Free day!
Came here for an oil change. They also performed a thorough inspection with many detailed photos. Very good service
Business response:
Thank you for sharing your experience! We’re so glad you appreciated the thorough inspection and detailed photos alongside your oil change. Providing clear and transparent service is what we aim for! We’re here anytime you need us—have a fantastic Stress-Free day!
I was in and out of there before I knew it. Great customer service team. wow I would have found them sooner. Will definitely be taking my car back.
Business response:
So glad to hear we could get you in and out quickly! We’re thrilled you had a great experience with our customer service team—it’s never too late to find us, and we’re so happy you did! Thank you for trusting us with your car, and we look forward to seeing you again. Have a wonderful Stress-Free day!
This was my 2nd experience using Stress-Free, this time for brake pad/rotors repair. Israel who I've spoken with by phone and also at pick-up was very kind and courteous, and Travis was accommodating with matching a reasonable quote I was given on a prior date. I had been going to the same mechanic for over 10 years, but I have to admit these guys have started to win me over for various reasons like quotes, courteousness, and accommodating me w/ ride arrangements while my car is being serviced.
Business response:
That's fantastic to hear! We're thrilled you found our service accommodating and communication efficient from check-in to pick-up. It's our goal to keep you in the loop and ensure your experience is as smooth as possible. Thanks for taking the time to share your positive experience, and we can't wait to welcome you back for any future car service needs. Have a wonderful Stress-Free day!
received misleading estimate over the phone, which cost me money and time. if you use them make sure the estimate details are sent via yelp system
Business response:
Sorry you had this experience, Bob. We understand how frustrating it is to receive an estimate over the phone and then find out the part availability was not what you were told, especially when that costs you both time and money. In this case, there was a miscommunication regarding the ABS control module. We initially believed the dealer-only part would be available, but that turned out not to be the case. We can see how that was misleading and appreciate you pointing it out. We are using this as a reminder with both our r... read more
My wife used this location for 2018 BMW 330i current only over 70k mileage. This February the car had a a coolant level low light and this location made full diagnosis and replaced the water pump cost $1410. However, last week the car got another coolant low level light and the estimate is now over $1600. The water pump replaced in Feb also got replaced in August 2024 in Stevens Creek Dealership under factory warranty, my wife didn't ask why the water pump got replaced again just over a year new.
Business response:
Sorry you had this experience, Ling. We understand how frustrating it is to deal with a coolant issue more than once, especially after already paying for a major repair and then learning there may have been prior related work in the vehicle’s history. It sounds like there was some miscommunication during the process, and we can see how not having a clearer understanding of the car’s service history would make this situation even more upsetting. We should have done a better job reviewing prior repairs and explaining that whi... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 1,001 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 5:00 p.m.