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Stress-Free Auto Care
- Auto Repair
- Sunnyvale, CA
About this business
Location details
1004 W El Camino Real, Unit A, Sunnyvale, CA, 94087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 4:00 p.m. | |
| Sun | 08:00 a.m. to 4:00 p.m. |
Came in to investigate a tire leak. Their very helpful technicians walked me through the whole process of what to expect. They were relatively prompt even around holiday times, and I'm happy with the prices offered for repair and replacement.
Business response:
Thank you for sharing your experience! We're so glad our team could assist you with your tire leak and that they took the time to walk you through the process. It's great to hear that we could provide prompt service, even during the busy holiday season, and that you were happy with the pricing. We’re here anytime you need us—have a fantastic Stress-Free day!
Following is an update as of 11/20/2024: For starters, Stress-Free Auto care could not do tire rotation during the initial service, due to the non-availability of a special lug nut wrench. Stress-Free had asked me to get this from the Lexus parts store. They also left a comment on my account that the tire rotation would be performed free when the lug nut wrench is available. I picked up the special wrench from Lexus parts and took the car to Stress-Free place in Mountain view. Mike, the supervisor scheduled my job for the ne... read more
Business response:
Thank you for taking the time to share such a detailed update about your experience! We’re so glad to hear that, despite the initial delay with the special lug nut wrench, Mike and the team followed through on their promise to complete the tire rotation at no extra charge. It’s great to know that Mike’s professionalism and prompt support made the process seamless for you and kept things truly “stress-free.” Your patience and understanding mean a lot to us, and we’re thrilled that we could deliver a positive experience in th... read more
They're great! Curtious, Professional, On Time, Clean Environment, Excellent Communication, Fairly Priced, They Go the Extra Mile! Thank You Stress Free!
Business response:
Thank you so much for the wonderful feedback! We’re thrilled to hear that you appreciated our courteous service, professionalism, and clear communication. Going the extra mile is what we’re all about, and it’s awesome to know it made a difference for you. We’re here anytime you need us—have a wonderful Stress-Free day!
Stress Free Auto Care has been a great experience. Kind and attentive customer service with honesty and not pushy. Scheduling was easy and convenient. I brought my 2018 Ford F-150 for brake replacement - service was quick and thorough. I will be a returning customer.
Business response:
Thank you for sharing your experience! It’s wonderful to hear that our team’s kindness, honesty, and attentiveness stood out to you. We’re glad the scheduling process was simple and that we could get your F-150’s brakes taken care of quickly and thoroughly. Knowing you plan to return means so much to us, and we’ll be here whenever you need us. Have a wonderful Stress-Free day!
I often dread going to the dealership for maintenance because some service advisors try to push services before even seeing my car. That wasn't the case at Stress-Free Auto Care. I brought my car in for a tire rotation the other day and Michael made the process quick and easy. The complementary inspection and accompanying report were very much appreciated. I'm not a car enthusiast and I thought it was fairly clear. I liked that the report was organized by priority from most urgent (red) to least urgent/good (green). The phot... read more
Business response:
Thank you so much for such a thoughtful and detailed review! We’re thrilled to hear that your visit felt truly stress-free—exactly what we aim for. It’s wonderful that Michael made the process quick and easy for your tire rotation and that you found the complimentary inspection and report helpful. We’re glad the clear layout, photos, and priority system gave you a better understanding of your car’s condition without feeling overwhelmed or pressured. We also appreciate your tip about booking online and finding specials—great... read more
As usual, another fine job done by the crew. I made an appointment at 8 AM to have a flat tire repaired and I was going to pick it up later on the afternoon but because the manager wasn't there right away the technician said he'd fix it while I waited. And they performed. a multi point inspection which revealed a couple of issues that I need to attend to. They gave me a quote that very morning, which I really appreciate it.
This was the best interaction I've had with a car repair place in the Bay Area for expectation setting, communications, clarity of pricing, etc. It was easy to schedule. I trust that the work was done well. That said, it's more expensive than others, possibly approaching dealer pricing for repairs ...but with fewer headaches. I am likely to use them again.
Business response:
Thank you for sharing such detailed feedback! It’s awesome to hear that the communication, transparency, and ease of scheduling stood out to you—we work hard to make the process as smooth and stress-free as possible. We understand Bay Area prices can be steep, but we’re glad you felt the quality of service and fewer headaches made it worth it. It means a lot that you trust us with your vehicle, and we’re looking forward to helping you again in the future. Have a wonderful Stress-Free day!
Both Michael and Mike are wonderful. They are knowledgeable and precise on the suggested repair works that are required. Work done nicely and in timely manner. I would recommend Stress-free Auto to those who need their cars fixed.
Business response:
Thank you for the kind words! We're so glad to hear that Michael and Mike provided knowledgeable, precise recommendations and delivered quality work on time. It means a lot to us that you'd recommend Stress-Free Auto to others. We're here anytime you need us—have a wonderful Stress-Free day!
I was very pleased with my service at the Menlo Park. Ross communicated effectively throughout the process and they were very transparent with the timing and cost of the repair. This was my first time using them but they have earned my repeat business. Highly recommended.
Business response:
Thank you so much for the kind words and recommendation! We’re thrilled to hear that your first experience with our Menlo Park team was a positive one. It’s wonderful to know that Ross kept you informed throughout the process and provided clear, transparent communication on timing and costs. Earning your trust and future business means a lot to us, and we look forward to serving you again. Have a fantastic Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 750 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.