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Sundance Vacations
- Hospitality
- Wilkes-Barre, PA
About this business
Location details
264 Highland Park Blvd, Wilkes-Barre, PA, 18702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I called several times about the water in the master bedroom that smelled like poop. It was the worst smell ever.
We couldn't find much to do. Some of the things we tried to do, we couldn't find. The remote for the DVD player didn't work. The wifi was weak or nonexistant. There were no lights on when we arrived at the property in the dark to check in. There was a cockroach in the kitchen. The roof in the living room leaked when it rained. The mattress was hard.
Asked for accommodations close to beach with view. I had 2 handicap people with me. We were so far away they went to beach 3x in 7 days. Internet was horrible to get on. No tv in bedroom. I could go on. Sc this year because of accommodations were a nightmare.
This was my first experience in the DR. We stayed in Puertao Plata (supposedly Residence Suites moved to the Tropical) We were promised VIP amenities and were denied consistently and across the board. 2/3's of the restaurants were closed and the ones that were available were booked for decent eating times, prior to our arrival. The service at the reserved Mexican restaurant was a -10 (minus 10). We were not provided suites. Our reservations were moved to a different hotel and it did not have suites. The refrigerator wa... read more
Construction
Sadly the water smelled like eggs. It wasn't until the second to last day when we finally got a hold of the owner and was able to have it resolved. My 8 year old had to take a shower in the parking lot with freezing water because we had to get the sand out of his bathing suit. We used bottle water to brush our teeth we were so nervous to use the water. On Monday evening we drove home for 2 days because the room filled with the smell so bad . We returned then the next day we tried to use the shower again and it filled the roo... read more
Waiting to hear if I have been granted access to chose date at Key Largo next summer due to horrible “VIP” vacation. Was forwarded to booking section and they don’t have it available yet.
There’s no real follow up on my first review, wasting time
Was more for members of the resort
Frequently asked questions about Sundance Vacations
How is Sundance Vacations rated?
Sundance Vacations has a 4.6 star rating with 14,189 reviews.
When is Sundance Vacations open?
Sundance Vacations is closed now. It will open tomorrow at 9:00 a.m.