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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Everything went well on that the process took longer than I expected. I wish I had been told how long it would take beforehand so I could have made plans.
Business response:
Your review is appreciated, and we are glad to hear that overall things went well for you. We understand how valuable your time is, and we hear you on wanting a clearer idea of the timeline upfront. That kind of transparency is something we take seriously, and your feedback helps us think about how we communicate with customers throughout the process. We hope to have the chance to serve you again and make the experience even smoother from start to finish.
This place is nice and they don’t take longer time to do the oil change. They also make sure the warranty to fix the problem.
Business response:
We are grateful that you took the time to share your experience with us. It is great to hear that the oil change process was quick and that our team helped ensure your warranty concerns were properly handled. We look forward to seeing you again for any future service needs.
Valeria was courteous and professional. Service was competed in a timely manner and all costs were clearly stated before work was authorized
Business response:
Thank you for sharing your experience with us! It is great to hear that Valeria provided courteous and professional service, and that your visit was completed in a timely manner with clear and upfront pricing. We believe transparency is important, and we are glad that came through during your time with us. We look forward to seeing you again!
Sarah Hill did excellent job and was very informative. Would use her again and recommend to friends.
Business response:
We are honored to hear such kind words about your experience with Sarah! It is great to know she was informative and made the process a smooth one for you. We will be sure to pass along your feedback to her. We look forward to working with you again and appreciate you taking the time to share your recommendation with others.
Not exactly happy. They didn't add windshield wiper fluid and I specifically told her I was out. Also, when they finished my car had not been washed so she had to take it to get washed.
Business response:
I specifically told the very nice service agent, Valeria that my windshield wiper fluid was out and to make sure they replaced it. When she came and got me because she said my vehicle was ready they had not even washed it (and I was told beforehand it would be washed). So she had to drive it around and put it through the carwash. My paperwork with everything that was performed 5 star checklist was on my dashboard. I checked the washer fluid as I was pulling out and it had not been replaced. I had to leave for work otherwise ... read more
Wonderful experience overall. Had no complications and Kyle was very transparent. I would Kyle recommend to people coming to Nissan to get their car fixed up.
Business response:
Thank you for taking the time to share your experience with us! We are glad to hear that your visit went smoothly and that Kyle was able to provide the transparent, straightforward service you deserved. It means a great deal to know that our team is making a positive impression, and we will be sure to pass along your kind words to Kyle. We look forward to being here for you whenever you need us next!
Great Team Sales person Luke is more helpful and provides all details I recommend to reach Luke for new purchase
Business response:
We are glad to hear about your positive experience with our team! It is wonderful to know that Luke made such a meaningful impression by being attentive and thorough in walking you through all the details of your purchase. We truly appreciate you taking the time to share your recommendation, and we will be sure to pass along your kind words to Luke. We look forward to serving you again in the future.
Friendly staff, always professional. The waiting area is always comfortable and service normally doesn’t take long..
Business response:
Thank you for your wonderful feedback! It is so gratifying to hear that our team has consistently made a positive impression through their professionalism and friendly approach. We also take pride in maintaining a welcoming waiting area and doing our best to keep service times reasonable. We look forward to continuing to provide you with the same quality experience on your next visit.
This dealership was very clean and the service advisors were there to greet me as soon as I pulled in. My advisor was very knowledgeable, caring to my needs and informative
Business response:
We are honored to hear about your experience with us! A clean, welcoming environment and attentive service are things we genuinely strive for, and it means a great deal to know that our team delivered on both. We are glad your advisor was able to meet your needs with knowledge and care. Thank you for taking the time to share this, and we look forward to serving you again.
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 10,229 reviews.
When is Texas Nissan open?
Texas Nissan is closed now. It will open tomorrow at 7:00 a.m.