This profile has been claimed by the business owner or representative.
Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I had an issue with my gas cap, Robert was very nice and took care of me in less than 1 hour. Love this dealership!
Business response:
We are overjoyed to hear about your wonderful experience with your vehicle service! It's fantastic to know that our team member provided such excellent care and was able to resolve your gas cap concern so efficiently within an hour. Your kind words about the quality of service you received truly mean a lot to us. We're thrilled that you had such a positive experience and appreciate you taking the time to share your feedback with us!
Mr. Sweeney was very helpful and friendly. He kept me informed and updated. Excellent customer service.
Business response:
We genuinely appreciate your positive feedback about the helpful and friendly service you received. It's wonderful to hear that you felt well-informed and updated throughout your experience. Your recognition of the excellent customer service means a great deal to our team . We're committed to providing this level of care to all our customers and appreciate you taking the time to share your experience.
Customer Service is superior and consistent! Dealt with two different service advisors. My previous advisor has left the company and I dealt with a new individual that shows consistency in high quality customer service standards like the previous! Kudos to Robert Sweeney.
Business response:
Thank you for this incredible feedback! We know it can be a bit uncertain when your 'regular' advisor moves on, so we are thrilled to hear that Robert Sweeney stepped in and provided that same high-quality service you’ve come to expect. Consistency is our top priority, and we’re glad to know our standards hit the mark for you. We’ll be sure to give Robert the 'kudos' he deserves!
I met Joel a few years ago looking at cars. I didn't buy one then but remembered him taking good care of us. I wanted to give him another shot and we worked out a good deal.
Business response:
We are thrilled to hear about your positive experience with our team. It sounds like the excellent service you received during your first visit made a lasting impression, and we're delighted that you decided to return to work with us again. Your loyalty means everything to us, and we're so pleased that we could help you find a great deal on your vehicle. Thank you for giving us the opportunity to earn your business and for sharing your experience with others.
My experience with the dealership was very positive. The staff was friendly, knowledgeable, and attentive throughout the process. Everything was explained clearly, and I felt supported and respected as a customer.
Business response:
We greatly appreciate your positive feedback about your experience. It's wonderful to hear that our team provided you with the friendly and knowledgeable service you deserved. We're pleased that you felt well-informed throughout your visit and that our staff made you feel valued and respected. Your kind words about feeling supported during the entire process truly mean a lot to us. We're grateful for customers like you and look forward to serving you again in the future.
Mr. Sweeney was extremely knowledgeable and helpful. Explained everything clearly. Appreciated his attitude. Thank you
Business response:
Thank you so much for the 5-star review! We are thrilled to hear that Robert Sweeney took such great care of you. Being knowledgeable is one thing, but explaining things clearly and with a great attitude is what makes the experience truly professional. We’ll be sure to share your appreciation with Robert!
Courteous and helpful staff . Explained everything clearly and timely . Personable and polite , reach out to me once the service was done in a timely manner .
Business response:
Thank you for the wonderful feedback! We are thrilled to hear that our team was courteous and kept you informed throughout the process. We know how important it is to get that 'ready for pickup' call in a timely manner, and we’re glad we hit the mark for you. We appreciate your business and look forward to seeing you again!
No pressure, explained actions. Listened to my concerns. Knowledgeable about the car and funds needed to mage a deal.
Business response:
Thank you for the fantastic feedback! We believe that the best deals happen when we listen more than we talk. It’s great to hear that you felt heard, respected, and well-informed regarding both the vehicle and the financing. Providing a no-pressure environment is our top priority, and we’re glad we could make this a positive experience for you!
Was able to identify issue and explain to me before leaving the lot I had requested a ride back to work and the issue was resolved before leaving.
Business response:
Thank you for the fantastic 5-star review! There is nothing we love more than beating expectations. Our technicians take pride in their ability to diagnose issues quickly and accurately, and we’re thrilled we could get you back on the road before you had to head back to work. We appreciate your business and your time!
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 9,928 reviews.
When is Texas Nissan open?
Texas Nissan is closed now. It will open at 7:00 a.m.