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1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
This dealership has a very friendly staff. Very attentive to my needs and quick service.
Business response:
Thank you immensely for taking the time to share your experience with us. It is truly rewarding to hear that our team made you feel welcomed and that your needs were met with care and efficiency. We look forward to serving you again whenever you need us!
Cotton was great! Very professional and a pleasure to work with. Communication at every step.
Business response:
Thank you for taking the time to share your experience with us! It is wonderful to hear that Cotton made such a positive impression through professionalism and consistent communication throughout the process. We will be sure to pass along your kind words, and we look forward to serving you again at Texas Nissan.
I was pleased with the service but feel like I was taken advantage of with the process. I was charged for a part then told I needed another one instead of being told at the beginning of the process. After speaking with 3 other service departments, I was told that the issue should have been identified at the beginning and that I was taken advantage of by making me pay for one part then told I needed another part to complete the job.
Business response:
We value your opinion, and we appreciate you taking the time to share your experience with us. It is encouraging to hear that you were pleased with the service itself, and we understand how frustrating it can be when the process does not meet your expectations. We are sorry to hear that you feel the diagnostic and parts process was not handled in the transparent way you deserved. Every customer who walks through our doors should feel informed and respected at every step, and we regret that your experience left you feeling ot... read more
The process was very smooth and I am in love with my new vehicle. I left while my car was being inspected and detailed. When I came back, it was in great condition. Senen kept in contact with me the whole time I was gone so that I would know exactly when to come back. Great customer service.
Business response:
Thank you for taking the time to share your experience with us! It is wonderful to hear that the process felt smooth from start to finish and that you are enjoying your new vehicle. The level of communication you received, being kept informed every step of the way while your car was being inspected and detailed, is exactly the kind of attentive service we strive to provide. We are so glad everything came together beautifully for you. We truly appreciate you recognizing the effort that went into making your visit a great one,... read more
The were great. Explained all the services and had great communication before during and after. Even saw pictures and videos
Business response:
Thank you for your wonderful feedback! It is great to hear that the team took the time to clearly explain all the services and kept you informed every step of the way. Knowing that the communication was thorough and that you even had access to photos and videos throughout the process truly reflects the level of care we strive to provide. We are so glad your experience was a positive one, and we look forward to serving you again in the future!
I was met quickly upon arrival. That were able to do the repair and service quickly and I was notified promptly.
Business response:
We are absolutely thrilled to hear about your experience with us! It is wonderful to know that you were greeted promptly upon arrival and that your repair and service were completed in a timely manner. Keeping our customers informed every step of the way is something we genuinely care about, and we are glad that came through during your visit.
I bought my Pathfinder, my 2nd in a row, my first in 2013, traded it in 11/2025, and man these guys and ladies are good. It was busy since it was Saturday but I sat in lobby and watched TV. Just excellent service. Bought it from the best salesman at Texas Nissan. I forgot the service managers name but he is from NOLA as I am I. He was awesome! Everyone was. I will only by from Texas Nissan from now on. Their service is 10 stars. Thanks to everyone in the service department! They are the best. The best service and superb serv... read more
Business response:
Thank you for taking the time to share such a wonderful review! It is truly heartwarming to hear that your experience purchasing your second Pathfinder was such a memorable one. We are thrilled that our team made you feel welcome, even on a busy Saturday, and that you felt the service was worthy of 10 stars. That kind of loyalty means everything to us, and we are so glad to have earned it.
Thanks guys for everything at trophy Nissan. It is always good to know that we are good hands when we bring our vehicles there so once again, thanks….
Business response:
Thank you for sharing such kind words, Earl! It truly means a great deal to know that you feel confident and well taken care of every time you visit. That sense of trust is something we genuinely value and work hard to maintain with every customer who walks through our doors. We look forward to continuing to be your go-to destination for all your vehicle needs!
Very communicative. Provided information and updates throughout the visit. Very communicative. Provided information and updates throughout the visit. It was a good experience overall.
Business response:
We sincerely value your kind feedback! It is wonderful to hear that you felt informed and well taken care of throughout your visit. Keeping our customers updated every step of the way is something we truly believe makes a difference, and we are glad that came through during your experience. We look forward to welcoming you back in the future!
Texas Nissan has a 4.2 star rating with 10,229 reviews.
Texas Nissan is closed now. It will open tomorrow at 7:00 a.m.