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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Excellent service department great people I will definitely be back to your service department Amazing
He was very knowledgeable. I felt confident leaving my car with him. He was also polite and got me laughing.
Tom was excellent he helped me with my appointment and he even checked to see if I had free oil changes and I did!! He went out of his way during the appointment and answered any questions I had. His demeanor was great, I appreciated his service.
Business response:
We are thrilled to hear about your wonderful experience with our service team. It sounds like you received exceptional assistance with your appointment and discovered those valuable complimentary oil changes available to you. We appreciate you highlighting how our team member went above and beyond to address all your questions and provide outstanding customer care. Your recognition of the helpful demeanor and dedicated service means so much to us at Texas Nissan. Thank you for choosing us and for taking the time to share you... read more
Robert was great to work with. He got me in and out and was very nice and efficient
Business response:
We are utterly delighted to hear about your positive experience with our team. It's wonderful to know that you found the service to be both welcoming and well-organized during your visit. We truly appreciate you taking the time to share your feedback about the courteous and streamlined assistance you received. Your kind words mean a great deal to us at Texas Nissan, and we look forward to continuing to provide you with excellent service in the future.
My experience at the service department was great. Tom was professional, courteous and helpful. Very friendly, had a smile on his face the whole time.
Business response:
Thank you immensely for sharing your wonderful experience with our service department. It's truly heartwarming to hear that you had such a positive visit with us. We're thrilled that Tom provided you with the professional and courteous service you deserve, and that his friendly demeanor and welcoming smile made your time with us so pleasant. Your feedback about the helpfulness you received means a great deal to our entire team. We're grateful for customers like you who take the time to recognize exceptional service, and we l... read more
Cotton was straightforward about work that he anticipated would need doing and helped explain my service contract and what it covered. He was also quite kind and professional.
Business response:
We are overjoyed to hear about your positive experience with our team. It's wonderful to know that you received clear communication about the anticipated work and found the explanation of your service contract helpful. We're especially pleased that you felt our service was both kind and professional. Your feedback reinforces our commitment to providing transparent and courteous service to every customer.
It was fast and pleasant No No no no no no no no. Tom was great but too many reviews
Business response:
We are happy to hear that your experience with us was both efficient and enjoyable. Your feedback about the quick service and positive interaction means a great deal to our team. We truly appreciate you taking the time to share your thoughts, and we look forward to continuing to provide you with excellent service in the future.
Great Great job on my oil change And customer service Friendly helpful Thank you Good Job
Business response:
We are delighted to hear about your wonderful experience with our oil change service. Your kind words about our customer service team mean so much to us. We're thrilled that you found our staff to be friendly and helpful throughout your visit. Providing excellent service while maintaining a welcoming atmosphere is something we take great pride in at Texas Nissan. Thank you for taking the time to share your positive feedback - it truly makes our day.
I purchased a brand new car from Nissan. This is my first Nissan I’ve ever bought. I have always been loyal to Ford. My suv has already been in the shop within the first month and will need to be looked at again. Several warning lights continue to come on and then go off. I was told the issue was fixed. I would love to enjoy my new car, but this is frustrating. The car buying experience was not the greatest. The salesmen and finance employees were nice, but they did not honor the original deal due to an error from whomever a... read more
Business response:
We take all feedback seriously and understand your concerns. This situation falls short of the reliable service that we strive to provide. We would appreciate the opportunity to discuss this further and work towards a resolution. Please contact our General Manager, Yousef Abdel-Hamid at YAbdel-Hamid01@vtaig.com so we can discuss your specific situation and work together on resolving your concerns.
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 9,924 reviews.
When is Texas Nissan open?
Texas Nissan is closed now. It will open at 7:00 a.m.