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1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
He was awesome! He gave me the latest updated information and told me the next steps when I get my car serviced.
Robert Sweeney help me get in and out really fast. he was very helpful and. went over everything they did to my truck.
Business response:
Your positive feedback means a lot to us! We are glad to hear that Robert took great care of you and made sure your visit was quick and thorough. Knowing that he walked you through everything done on your truck is exactly the kind of experience we want every customer to have. We look forward to seeing you next time!
This was my first experience buying a car. .Leo was super helpful through the entire process!
Business response:
Thank you for sharing your experience with us! Buying your first car is a big deal, and we are glad to hear that Leo was there to help you every step of the way. We hope you are enjoying your new vehicle, and we look forward to being your go-to dealership for years to come.
Kyle was super kind and speedy in his help for us! We love working with him! Check in was easy and no line!
Business response:
Thank you for your wonderful feedback! It is great to hear that your check-in went smoothly and that Kyle was able to help you quickly and with such care. We are glad you had a positive experience, and we look forward to working with you again!
Everything went well on that the process took longer than I expected. I wish I had been told how long it would take beforehand so I could have made plans.
Business response:
Your review is appreciated, and we are glad to hear that overall things went well for you. We understand how valuable your time is, and we hear you on wanting a clearer idea of the timeline upfront. That kind of transparency is something we take seriously, and your feedback helps us think about how we communicate with customers throughout the process. We hope to have the chance to serve you again and make the experience even smoother from start to finish.
This place is nice and they don’t take longer time to do the oil change. They also make sure the warranty to fix the problem.
Business response:
We are grateful that you took the time to share your experience with us. It is great to hear that the oil change process was quick and that our team helped ensure your warranty concerns were properly handled. We look forward to seeing you again for any future service needs.
Valeria was courteous and professional. Service was competed in a timely manner and all costs were clearly stated before work was authorized
Business response:
Thank you for sharing your experience with us! It is great to hear that Valeria provided courteous and professional service, and that your visit was completed in a timely manner with clear and upfront pricing. We believe transparency is important, and we are glad that came through during your time with us. We look forward to seeing you again!
Sarah Hill did excellent job and was very informative. Would use her again and recommend to friends.
Business response:
We are honored to hear such kind words about your experience with Sarah! It is great to know she was informative and made the process a smooth one for you. We will be sure to pass along your feedback to her. We look forward to working with you again and appreciate you taking the time to share your recommendation with others.
Not exactly happy. They didn't add windshield wiper fluid and I specifically told her I was out. Also, when they finished my car had not been washed so she had to take it to get washed.
Business response:
I specifically told the very nice service agent, Valeria that my windshield wiper fluid was out and to make sure they replaced it. When she came and got me because she said my vehicle was ready they had not even washed it (and I was told beforehand it would be washed). So she had to drive it around and put it through the carwash. My paperwork with everything that was performed 5 star checklist was on my dashboard. I checked the washer fluid as I was pulling out and it had not been replaced. I had to leave for work otherwise ... read more
Texas Nissan has a 4.2 star rating with 10,185 reviews.
Texas Nissan is closed now. It will open at 7:00 a.m.