This profile has been claimed by the business owner or representative.
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Everyone was very professional and worked very hard to get me on my new Rogue.
Business response:
Congratulations on your new Rogue! We are so happy we could make it happen for you. Our team takes a lot of pride in working hard for our customers, and we’ll be sure to share your kind words with everyone involved. Enjoy the new ride!
First experience that wasn't solid. So I think it was just a one off. Just didn't get good communication. Repairs was to high to fix based on vehicle value.
Business response:
Thank you for being a loyal customer and for your honesty. We’re sorry the communication wasn't up to our usual 'solid' standards this time around. To discuss your experience further and work towards a resolution, please reach out to our Service Director, Clint Givens, at Cgivens@vtaig.com.
Always on point. Come with updates and where they are on the vehicle Customer service is the best
Business response:
Thank you so much! We aim to stay 'on point' for you every single visit. We know how important it is to stay in the loop when your vehicle is in the shop, so we’re thrilled to hear you appreciate the updates. See you next time!
Rob took care of everything. He was very personable and took the time to listen to my concerns and check to see that everything was done right.
Robert came out to greet me, documented my needs and provided updates throughout my service
Since my previous Service Advisor Samantha had left. I scheduled my service 'with any available advisor's and got Robert. He was pleasant, professional and informative.
work was performed quickly and correctly. waiting time was short and comfortable. keep making strides
No xx Got what I wanted in reasonable amount of time This is really irritating
Business response:
Thank you for the 5-star rating! We’re happy to hear you got exactly what you needed in a timely manner. We're sorry to hear that the feedback process was frustrating—we truly appreciate you sticking with it to share your support for us!
I bought my car in for an oil change , but when I left my change oil filter light was on, they never reset the oil filter light this is the second time that this has happened.
Texas Nissan has a 4.2 star rating with 10,684 reviews.
Texas Nissan is closed now. It will open tomorrow at 7:00 a.m.