This profile has been claimed by the business owner or representative.
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
The service department was very easy to do business with. I had no appointment and they were finished with vehicle at right about a hour
Business response:
We are delighted to hear about your positive experience with our service team. It's wonderful that you found us easy to work with, especially when you arrived without an appointment. We understand how valuable your time is, and we're pleased that we could complete the work on your vehicle efficiently within about an hour. Your feedback reinforces our commitment to providing convenient and timely service for all our customers.
Took for oil change. Dropped off. Great service. Service advisor was friendly and explained everything. No complaints
Business response:
We are utterly delighted to hear about your positive experience with your oil change service. Your feedback about our drop-off process and the friendly, thorough explanation you received from our service team means so much to us. We understand how important clear communication is when it comes to vehicle maintenance, and we're pleased our team took the time to walk you through everything. Thank you for trusting us with your vehicle care needs, and we look forward to providing you with the same quality service in the future.
Easy fast an simple Easy fast simple an great customer service Easy fast simple great customer service very friendly and to the point
Business response:
Thank you for your review! We are thrilled to hear that your experience with us was efficient and straightforward. It means so much to know that our team provided excellent service while maintaining a welcoming and direct approach. Your feedback about our staff being helpful and accommodating truly brightens our day. We appreciate you taking the time to share your positive experience!
She was very accommodating, attentive and communicated everything ahead of time She was very helpful
Business response:
We are overjoyed to hear about your wonderful experience with our team member. It means so much to know that she provided such attentive service and kept you informed throughout the entire process. Her dedication to being helpful and accommodating truly reflects the level of care we strive to deliver. Your positive feedback highlights exactly the kind of exceptional service experience we work hard to provide for every customer who visits us.
Wonderful experience Things were clearly explained, including the possible length of wait time. The waiting area was clean and the popcorn was an added bonus!
Business response:
Thank you for taking the time to share your positive experience with us. We truly appreciate that our team made sure everything was communicated clearly, especially regarding wait times. It's wonderful to hear that you found our service area comfortable and enjoyed the complimentary popcorn. Your feedback reinforces our commitment to providing transparent communication and a welcoming environment for all our customers. We look forward to serving you again in the future.
Every time I visit Texas Nissan of Grapevine it is always a great experience. The Service Advisors always treat me with respect and kindness. They always make sure that I'm a satisfied customer.
Business response:
We are thrilled to hear about your consistently positive experiences with us! Your feedback about being treated with respect and kindness by our Service Advisors means so much to our team. We truly value customers like you who take the time to share their experiences, and we're delighted that we continue to meet your expectations every visit. Your satisfaction is our priority, and we look forward to providing you with the same excellent service in the future.
Everything was performed correctly. No problems no complaints. Mr. Cotton was very professional and explained everything that I wanted to know/or asked.
Business response:
We are absolutely thrilled to hear that your service experience went smoothly without any issues. It means a great deal to us at Texas Nissan when everything is handled properly and meets your expectations. We're particularly pleased that our team member provided the professional service you deserved and took the time to thoroughly answer all your questions. Your satisfaction is what drives us to maintain these high standards every day. We truly appreciate you taking the time to share your positive experience with us.
Nissan grapevine always does great job with my car when ever I bring it to get something done
Business response:
Thank you immensely for sharing your positive experience with us. We truly appreciate your loyalty and trust in bringing your vehicle to us whenever service is needed. Your feedback about the consistently great work our team provides means everything to us. It's wonderful to know that we continue to meet your expectations and deliver the reliable service you deserve. We look forward to taking care of your Nissan for many years to come.
He was very helpful explained and showed the brake fluid and recommended replacement. In addition,he went out of his way to help me with the bluetooth connection of car to phone which i really appreciate.
Business response:
We greatly appreciate your wonderful feedback about the exceptional service you received. It's fantastic to hear that our team member took the time to thoroughly explain and demonstrate the brake fluid condition while providing helpful maintenance recommendations. We're especially pleased that he went above and beyond by assisting you with connecting your phone's bluetooth to your vehicle - those extra touches truly make a difference in creating a positive experience. Your recognition of our team's dedication to being helpfu... read more
Texas Nissan has a 4.2 star rating with 10,199 reviews.
Texas Nissan is open now. It will close at 8:00 p.m.