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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Staff were pleasant to deal with, finance department was great, only negative was long wait time to see finance
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your feedback about our pleasant staff and excellent finance department truly means the world to us. We understand that waiting can be frustrating, and we genuinely appreciate your patience during the finance process. Your kind words about our team's service motivate us to continue delivering the quality experience you deserve. Thank you for choosing Texas Nissan and for taking the time to share your thoughts with us.
It was a smooth and calm experience. Matthew never put pressure on us and got us what we wanted
Business response:
We are honored to hear about your wonderful experience with us. It sounds like you had exactly the kind of relaxed and pressure-free car buying journey we strive to provide for every customer. Matthew clearly understood what you were looking for and made sure you found the perfect match. Your satisfaction with the seamless process means everything to our team, and we truly appreciate you taking the time to share your positive experience.
Very expeditious and professional. She was kind, efficient, professional and took very good care of me!
Business response:
Thank you for your wonderful feedback! We are overjoyed to hear about your positive experience with our team. Your comments about receiving expeditious and professional service truly mean a lot to us. It's wonderful to know that our team member provided you with kind, efficient, and professional care throughout your visit. We take great pride in ensuring every customer feels well taken care of, and your feedback confirms we're meeting that goal. We appreciate you taking the time to share your experience and look forward to s... read more
Fast service. The waiting area could be improved. The coffee machine is awful Perhaps adding some signs that say there are vending machines nearby
Business response:
We are pleased to hear that you experienced quick service during your visit. Your feedback about enhancing the waiting area is valuable to us, and we understand that small improvements can make a big difference in customer comfort. We appreciate you taking the time to share your thoughts about the beverage options and signage suggestions. Your input helps us continue to provide better experiences for all our customers.
Valeria is very helpful, answered my questions and recommended solutions for my concerns. Valeria shows respect and professional support
Business response:
We are overjoyed to hear about your positive experience with our team. It's wonderful to know that you received helpful assistance with your questions and found the solutions provided to be valuable for addressing your concerns. We take great pride in ensuring our customers feel respected and receive the professional support they deserve. Your feedback about the exceptional service you received truly brightens our day and reinforces our commitment to delivering outstanding customer care.
Cotton was friendly, honest, and thorough with his communication. He wrapped up the paperwork quickly, after the service. The service department did exactly what I requested and paid for.
Business response:
Thank you for your review! We are pleased to hear about your positive experience with our service team. It's wonderful to know that you found the communication to be friendly, honest, and thorough throughout your visit. We're glad the paperwork process was handled efficiently and that our service department met your expectations by completing exactly what you requested. Your feedback means a lot to us at Texas Nissan, and we appreciate you taking the time to share your experience.
Luke was amazing. Very patient and calm. He's the only reason I went through with the sale. I didn't care for the finance manager. I'm grown and experienced and I don't like people lying to my face and trying to hustle me to make a sale or for extra stuff when I know I already want to buy the car. Dealing with him makes me want to take my next purchase elsewhere. But I really appreciate Luke. So tell him thank you.
Business response:
Your feedback is incredibly valuable and we appreciate you taking the time to share your experience. We are thrilled to hear about your positive interaction with Luke and how his patient and calm approach made such a difference in your decision to move forward with your purchase. Your recognition of his dedication means a great deal to us, and we will certainly pass along your kind words and gratitude. We understand your concerns regarding the finance process and recognize that every customer deserves straightforward, honest... read more
I walked in knowing the exact car I wanted and what I was willing to pay for it. They got the money they wanted, and I got the price I wanted. Everybody helped move this deal forward.
Business response:
Your review is appreciated! It sounds like you came in with a clear vision of what you wanted and the price point that worked for you. We're pleased that our team was able to work together to make sure both sides felt satisfied with the arrangement. Having everyone collaborate to move things forward smoothly is exactly what we strive for. We're grateful you chose Texas Nissan for your vehicle purchase and hope you're enjoying your new car!
Showed me two options in the model and price range I was looking for, they found me better financing options, and worked late to get me in my new car
Business response:
We are utterly delighted to hear about your positive experience with us! It's wonderful that we could present you with two great options that matched exactly what you were seeking in both model and price range. We're especially pleased that our team was able to secure improved financing terms for you and stayed late to ensure you could drive home in your new vehicle that same day. Your satisfaction means everything to us, and we're thrilled that we could make your car buying experience smooth and convenient. Thank you for ch... read more
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 10,199 reviews.
When is Texas Nissan open?
Texas Nissan is open now. It will close at 8:00 p.m.