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1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
KUDOS to Samantha for her kindness and knowledge of the work. I will come back next time.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear about the exceptional service you received and how our team member's kindness and expertise made such a positive impression on you. It means so much to us when customers recognize the dedication our staff brings to their work every day. Your feedback brightens our day and motivates us to continue providing the quality service you deserve. We look forward to welcoming you back for your future automotive needs.
Clinton was an awesome salesman and knew the cars. HE was upfront and worked hard for us. I really appreciated him and he is the reason we ended up buying. The whole internet pricing situation is EXTREMELY misleading. To list a car for $19,700 to get you to drive 3 hours and then have a starting negotiating process at $25k because you have put a couple new tires on it and cleaned it is ridiculous. I realize that 19,700 was before t,t,l… but the quoted price “including fees” was $21,400 online. I was told “everyone” does this... read more
Business response:
We are delighted to hear about your positive experience with Clinton and how his knowledge and upfront approach helped make your car buying decision easier. It's wonderful that his dedication and hard work made such a difference for you. We understand your frustration regarding the online pricing experience you encountered. Your feedback is valuable to us and we take your concerns seriously. We will use this feedback to improve our processes. Thank you for taking the time to share your experience and for recognizing Clinton'... read more
Was very clean. Organized sett8ng and had snack and beverages. Service rep was quick to great me and was attentive to the vehicles need.
Business response:
We are absolutely thrilled to hear about your wonderful experience with us! It's great to know that you found our facility clean and well-organized, and that our refreshments were a nice touch during your visit. We're especially pleased that our service representative provided you with prompt and attentive care for your vehicle's needs. Your positive feedback means a lot to our team, and we look forward to continuing to provide you with excellent service in the future.
The service advisor was very professional and friendly I was quite surprised by such good service she’s excellent
Business response:
We are pleased to hear about your positive experience with our service advisor. Your kind words about the professional and friendly service you received mean a great deal to us at Texas Nissan. We understand that exceptional customer service makes all the difference, and we are thrilled that our team member exceeded your expectations. Your feedback helps us recognize the dedication our staff brings to serving our customers every day. We appreciate you taking the time to share your experience and look forward to continuing to... read more
Great Service! Nathan was fantastic and kept me updated throughout the process. Would definitely recommend!
Business response:
We are thrilled to hear about your wonderful experience with us! It sounds like you received outstanding service throughout your visit. Having a team member who keeps customers informed and updated during the process makes such a difference, and we are delighted that this level of communication exceeded your expectations. Your recommendation means the world to us at Texas Nissan, and we truly appreciate you taking the time to share your positive feedback. We look forward to serving you again in the future!
This dealership never disappoints; I always get first class treatment no matter who the Service Advisor I get. I look forward to my next visit.
Business response:
Thank you for your wonderful feedback! We are thrilled to know that you consistently receive exceptional service during every visit with us. It means so much to hear that our entire service team provides you with outstanding care, regardless of which advisor assists you. Your loyalty and trust in Texas Nissan truly makes our day. We look forward to continuing to exceed your expectations on your future visits!
Samantha was awesome. Do you update me on my company vehicle Service Will bring more car to have a service at this location Thank you.
Business response:
We are delighted to hear that Samantha provided you with excellent service and that you had such a positive experience with us. Your satisfaction means everything to our team. We appreciate your loyalty to Texas Nissan and look forward to serving you and your additional vehicles in the future.
Todo bien el precio los descuentos pero lo que mo me gustó es que tienes que comprar los accesorios obligatorio y muy caros
Business response:
Nos complace saber que nuestros precios y descuentos le resultaron satisfactorios. Entendemos sus inquietudes sobre los requisitos de los accesorios y sus precios. Sus comentarios nos ayudan a evaluar nuestras políticas para brindar un mejor servicio a nuestros clientes. Agradecemos que se haya tomado el tiempo para compartir su experiencia y valoramos su perspectiva honesta sobre los aspectos positivos y las áreas en las que considera que podemos mejorar.
I was very impressed with the team who diagnosed and fixed our armada. They were very quick, polite, professional, and thorough. Even got a clean car after as they put it through a car wash for us.
Business response:
Your positive feedback means so much to us. We are thrilled to hear that our team provided you with such excellent service while working on your Armada. It sounds like they truly delivered on being quick and thorough with the diagnosis and repair work. We take great pride in maintaining a polite and professional approach with every customer, and it's wonderful to know that came through in your experience. The complimentary car wash is just one of the small ways we like to show our appreciation for choosing Texas Nissan. Than... read more
Texas Nissan has a 4.2 star rating with 9,928 reviews.
Texas Nissan is open now. It will close at 8:00 p.m.