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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Janice was very knowledgeable, kind & considerate for the situation I was in! She made this a stress-free situation for me!
Business response:
Thank you for your wonderful feedback! We are delighted to hear that Janice provided you with knowledgeable and considerate service. Our goal is to make every experience as stress-free as possible, and it’s great to know we achieved that for you. We appreciate your support!
Excellent service but they charge and additional 3% if you pay with credit card, that was really disappointing!
Business response:
Thank you, Cecilia, for your feedback. We appreciate your recognition of our excellent service. We understand that the additional charge for credit card payments can be disappointing, and we value your insights on this matter. To discuss this in more detail, please reach out to our Service Director, Clint Givens, at Cgivens@vtaig.com. We are here to help and appreciate your understanding.
Janice , my service rep was fantastic. She worked with me and kept me informed on the status of my repairs. Very professional and friendly.
Business response:
Thank you for sharing your experience! We're delighted to hear that Janice provided fantastic, professional, and friendly service while keeping you informed throughout your repairs. We'll make sure she knows how much you appreciate her. Looking forward to assisting you again!
Outstanding Things are much better now that the service manager and Samantha make a big difference.
Business response:
Thank you for your wonderful feedback. We are thrilled to hear that you have had a positive experience and that our service manager and Samantha have made a significant impact. Our team strives to provide exceptional service, and it’s rewarding to know that our efforts are recognized. We look forward to serving you again!
I was hesitant to go back to this dealership after coming here for years. I haven’t always been pleased with the experience in the past but decided to give it another try. I arrived around 10:30 on a busy Friday morning, before Father’s Day weekend. No appointment. Someone immediately came out and greeted me (I’m usually waiting a while before someone comes out). I needed an oil change, tire rotation, and state inspection, also a diagnostic on something going on with the steering wheel. Samantha was my service advisor and sh... read more
Business response:
Thank you, Danielle, for sharing your positive experience with us. We truly appreciate your decision to give us another chance and are thrilled to hear that your visit exceeded your expectations. It’s wonderful to know that Samantha provided you with attentive and knowledgeable service, addressing your concerns and ensuring you felt comfortable throughout the process. We strive to create a welcoming environment, and it’s great to hear that the improvements made have made a difference. Your feedback on transparency in pricing... read more
Very helpful. She explained to me the work that was needed for my car to perform better.
Business response:
Thank you for your positive feedback! We are thrilled to hear that our team provided helpful explanations regarding the work needed for your car. Ensuring that our customers have a clear understanding of their vehicle's needs is a priority for us. We look forward to seeing you next time!
Great job by the service desk. He is very kind and acts like he cares
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that our service desk team made a positive impression on you with their kindness and care. Our goal is to ensure a great experience for all our customers, and it’s rewarding to know we succeeded with you. We look forward to serving you again!
The professional, friendly, and trustworthy help I get from Samantha and everyone at Texas Nissan is worth a lot to me. But, I do appreciate the fair prices they ask me for the work they recommend. Keep it up guys. I’ll see you in a few months.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with Samantha and our team. Providing professional, friendly, and trustworthy service is our top priority, and we’re glad you appreciated our fair pricing. We look forward to seeing you again in a few months!
We couldn’t be more grateful for the outstanding support we’ve received! Samantha is always professional, responsive, and incredibly helpful every time we need assistance with any of our vehicles. Whether it’s a simple question, or getting service maintenance done on one, the issues are resolved quickly, and she is always keeping us in the loop of any changes that may happen. It makes a huge difference knowing we have someone we can count on. Thank you for always going above and beyond — your hard work doesn’t go unnoticed S... read more
Business response:
Thank you for sharing such wonderful feedback! We’re so glad Samantha has been a reliable and helpful resource for you. Your kind words mean a lot, and we’ll make sure Samantha knows how much you appreciate her dedication and hard work!
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 9,534 reviews.
When is Texas Nissan open?
Texas Nissan is closed now. It will open tomorrow at 8:00 a.m.