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9222 Burnet Rd #104, Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
First off, we didn't buy a door here (or anywhere), but wanted to write a review because Lance was so very helpful even though he was recommending a different solution for our situation. Between my early morning phone call, which he answered over 30 mins before they were open(!) and spent several minutes listening to my situation and recommending a more cost-effective but still long-lasting solution... and our 15 minute visit to the showroom where he answered even more questions and still never pressured us to buy a door (mu... read more
Business response:
Thank you for the feedback!
To bad five stars is as high as you can go. Excellent experience from start to finish. Francisco was always available either in person or by phone or text. They delivered and installed our beautiful front door. Really completed our condo remodel.. This is the second door we have purchased from them and we highly recommend The Front Door Co. to everyone. It's great in this day and age to find a company that "Walks the talk"....
Business response:
We appreciate your business! It was a pleasure working with you.
We replaced our 40 year old metal door with a drop dead gorgeous door we ordered from The Front Door Company. We could not be happier with our entire experience. There were NO surprises and the price with professional (very professional I might add) installation. The value of our home has went up more than the cost of the door I am sure. Cannot say enough about dealing with Francisco and with Lance. In fact, everyone we talked to was very professional. We highly recommend starting and finishing your search for the door that ... read more
Business response:
It was a pleasure working with you! We appreciate the feedback and your business.
When I bought my house, I knew that i would change the front door, but it would be something I would have to get to eventually. During that time, I thought a long time about what I wanted. When I researched companies and found The Front Door Company, they had all of the possible choices I was considering. I'm an interior designer and am pretty picky. The service was amazing. Their knowledge was spot on. The quality of the door was outstanding. Their installer was professional, timely and did an amazing job. It was clear he t... read more
Business response:
Thank you for the feedback and your business! It was a pleasure working with you!
So unbelievably thrilled with our new front door! The quality is outstanding and we get so many compliments on it. I am an interior designer and am really picky about what I put in my home but couldn't be more thrilled with our decision. Thomas was great to work with. He worked out the best options to get us what we wanted within the budget we were shooting for.
Business response:
Thank you for your business! We appreciate the feedback.
DO NOT SPEND ONE PENNY OF YOUR MONEY WITH THESE PEOPLE! We've had our new doors installed now for 17 months. Spent thousands on them (including installation) and the bottoms of the doors are falling apart. They came out and said they will not warranty my doors! They claim that they are exposed to the elements too much and that they won't warranty them. I've NEVER had any water hit my doors. They claim that even a heavy dew can do that to the doors. HELLO WE LIVE IN TEXAS! ITS HUMID! There is also a pane of glass that is fogg... read more
This rating is based on a very bad first installation experience which was eventually resolved with an acceptable outcome after a two and one-half month time frame. Bear with me as this is a long post of my experience. I had been looking for an eight foot fiberglass front door for several years. I had companies come to my house and give me quotes. It was a big investment, so I wanted to make sure I took time in selecting the company I felt could deliver quality and great customer service. After going to many stores in the Au... read more
Had the pleasure of working with Francisco and the team at The Front Door Company, they put together an excellent door/side panel package. Jospeh, the installation tech, was very professional and got the job done quickly and efficiently. I now have a great looking entrance, wish I had done this years ago.
Business response:
Thank you for your business! It was a pleasure working with you.
This is a wonderful place to find the right door. The staff is helpful and the install was meticulously done. After searching for a good door company for months, I just couldn't be happier with my purchase. Quality, service and price were great.
Business response:
Thank you for your feedback. We appreciate your business!
The Front Door Company has a 4.5 star rating with 219 reviews.
The Front Door Company is open now. It will close at 5:00 p.m.