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The Front Door Company

4.4

About this business

The Front Door Company The Front Door Company is a family owned and operated business serving the San Antonio and Austin communities for more than two decades. We dedicate ourselves to detailed work, personal service and competitive pricing. We specialize in wood, fiberglass, and iron doors, as well as sidelites, and transoms. We offer one-on-one consultations, in-house finishing, and installations to provide a full turn-key job to make it easy for you. We have over seventy-five doors on display in our San Antonio and Aust... read more

Location details

9222 Burnet Rd #104, Austin, TX, 78758, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
4.4213 reviews
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Rob R.'s profile image
Rob R. 
rating
3 years ago

Had our front door replaced last fall. Just getting around to writing a review. These guys have phenomenal customer service. Lance, in the office, never once balked at our requests. And he did it energy and with a smile. On the product side - the door and door jam are great/as expected. The installation was excellent. They even followed up with some clean-up items a few weeks after the installation. In absolute terms, and relative to all the other ridiculously crappy vendors we have had in the past few year, these folks were... read more

Eleanor K.'s profile image
Eleanor K. 
rating
3 years ago

We just installed our pivot door and it is exceptional. Everyone tells us it is the nicest residential door they have ever seen. Thank you from New Jersey!! 

Erick B.'s profile image
Erick B. 
rating
3 years ago

I purchased three doors from this company. The front door turned out wonderful as well as the patio door. However, it was the last door where I had a really bad customer experience that will drive me to using another company. First of all, I get a call from the installer the morning of and he tells me that I need to go to Home Depot to buy a hardware kit and it was Francisco's fault for forgetting to tell me. Well that's great, however, it's a Tuesday morning and I am working. You expect me to drop what I am doing and 'go to... read more

B S.'s profile image
B S. 
rating
3 years ago

I would not recommend this company to anyone. After around 4 hours of being in their showroom, we put in an order and paid 50% deposit for our door. The process itself was so slow and inefficient as there is not enough staff to attend to you, the available staff has to keep moving between customers and never really getting anything properly done and you have to go through catalog over catalog choosing doors and door parts. The photos on the catalogs are also so small and they do not even have multiple copies of catalogs ... read more

lauren f.'s profile image
lauren f. 
rating
3 years ago

Our new front door is so gorgeous and the quality of workmanship is absolutely exceptional. We had contacted several companies to replace our front door and nobody returned our calls or followed through on coming out due to our project being a somewhat small one. I found the Front Door Co after several weeks of getting the run around from other companies. They happily and professionally accepted our "small job" and were professional, friendly and thorough throughout the whole process. The price was very fair and we couldn't ... read more

Carolyn L.'s profile image
Carolyn L. 
rating
3 years ago

We live in an older home, and things are wearing out. We just had our second new door installed by The Front Door Company. The first one was wood, and this second was fiberglass because it would be in full sun. We are pleased with them both. Mindy did a thorough job finding the best door/price on both jobs. It is not a super easy process, especially with COVID. You have to make an appointment to view the showroom, someone has to come to your house to measure, Mindy has to find a door that will work- that you like. Then when ... read more

Ashley B.'s profile image
Ashley B. 
rating
3 years ago

We are happy with the fiberglass back door with half-window we got from The Front Door Company. David, our installer, was professional and a pleasure to work with! The door came in on time, the installation was performed on time and when a problem came up, they were willing to correct it to make sure they provided the product we ordered to our satisfaction. 

Saraswati S.'s profile image
Saraswati S. 
rating
4 years ago

We are really happy with our new fiberglass doors from The Front Door Co. Our salesperson, Mindy, was very helpful. Once we decided on our design, we paid a deposit and Lance came over to do the measurements. He, too, is very knowledgeable and was helpful in answering all of our questions. Both Mindy and Lance explained that it would take up to 12 weeks for our doors to arrive and once they did, they would inspect them to ensure that they were properly manufactured. Our doors arrived in about 10 weeks and the installer, Davi... read more

Gabriel R.'s profile image
Gabriel R. 
rating
4 years ago

We had a very positive experience with this company. Our new fiberglass front door is gorgeous. We did it all online, never setting foot in the store. Can't get more millennial than that and I'm not even a millennial. The communication with the company was always easy either via phone or E-mail. The payment methods were also all made online as it should be in 2021. We're close to putting people on Mars, but many companies in the US still rely on bank paper checks, lol. We had a professional measuring our old door beforehand ... read more

Frequently asked questions about The Front Door Company

How is The Front Door Company rated?

The Front Door Company has a 4.4 star rating with 213 reviews. 

When is The Front Door Company open?

The Front Door Company is closed now. It will open tomorrow at 8:00 a.m.