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The Hamilton Company
- Apartments
- Allston, MA
About this business
Location details
39 Brighton Ave, Allston, MA, 02134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
1) Response to maintenance requests is dismal. Of all requests we submitted over the year, only about half got any kind of response on the first try, only half of *those* someone actually showed up as promised, and in half of those, the problem was only partially fixed, with promises to finish the work that were never followed up on. AC filters were never replaced in our year of residence (and probably before) and look appropriately disgusting and causing respiratory problems. I will note that the maintenance workers themsel... read more
When I think of the Hamilton Company, one word comes to mind...slumlords. My roommate and I have had issues since day one of moving in. Paola - the disturbingly rude and unhelpful admin of the Watertown office - should not be in customer service. Upon entering the Homer Ave apartment building we were greeted by a suffocating odor that has progressively gotten worse throughout our year long lease. We go into our new apartment to find a broken stove top, outlets completely painted over and hair from the previous tenants painte... read more
If I could give zero stars I would. Do not rent from the Hamilton company unless you enjoyed being screwed over. The management of the Cambridge building is so terrible it's shocking. Don't bother calling to try to get anything fixed or if you have a question because Paola will verbally assault you. Everyone that works for them is rude and miserable. I literally can't think of one nice or redeeming quality about this place.
Literally and figuratively the WORST management company that I've dealt with for the past 10+ years. The watertown leasing office and the managers there are not professional in dealing with complaints: Several stories over my 13 month of stay in one of their Cambridge apartments so far: 1) My apartment had mice infestation. After a serious complaint someone comes to block holes in the apartment and just enters the apartment without proper notice, even though I clearly said no entry without consent. 2) Next door neighbor smok... read more
Absolute worst company to rent from. I was never informed about paying to park my car after I specifically asked. I'm paying 150 a month to park my car only to have my car parked in a parking lot 4 min away from the apartment meanwhile I see vacant parking spaces on the property and was told by the association there's no parking available on site. After expressing my frustration, they finally allowed me to park my car on site. The windows in my apartment are not well insulated, even with the base board heater on in the apart... read more
I live in commonwealth and maintenance is good when sierra not involved. The little times you can get her on phone she never help anyways. always promises to send somebody but never does. this is no problem anybody in maintenance but her. bad customer service all the time.
I live in commonwealth and maintenance is good when sierra not involved. The little times you can get her on phone she never help anyways. always promises to send somebody but never does. this is no problem anybody in maintenance but her. bad customer service all the time.
These people don't care. I live at Westgate in Woburn and we have had cockroaches for months and they have done nothing but minor treatments, and refuse to properly bomb the building. To add insult to injury if you go into the office to ask what the plan of action is all you get is a bad attitude and dirty looks meanwhile rent is 2,000 per month. Legit squaller. This place is disgusting. DO NOT MOVE HERE
DON'T LIVE HERE! There much cheaper than other companies because they make a lot of promises but don't follow through. The hot water runs out quickly in the winter (They say hot water is included and yet you cant take a 10 minute hot shower) "Free" Maintenance shows up when they went and leave the house a mess. Our tub was covered and dirt and mud when they came to fix our shower. Everything is old and is horrible quality. Our property manger Alex Morse is no help what so ever. He gave me the run around and wasn't profession... read more
Frequently asked questions about The Hamilton Company
How is The Hamilton Company rated?
The Hamilton Company has a 1.7 star rating with 458 reviews.
When is The Hamilton Company open?
The Hamilton Company is closed now. It will open on Monday at 8:30 a.m.