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The Hamilton Company

1.7

About this business

Location details

39 Brighton Ave, Allston, MA, 02134, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.7458 reviews
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Tim R.'s profile image
Tim R. 
rating
6 years ago

DON'T LIVE HERE! There much cheaper than other companies because they make a lot of promises but don't follow through. The hot water runs out quickly in the winter (They say hot water is included and yet you cant take a 10 minute hot shower) "Free" Maintenance shows up when they went and leave the house a mess. Our tub was covered and dirt and mud when they came to fix our shower. Everything is old and is horrible quality. Our property manger Alex Morse is no help what so ever. He gave me the run around and wasn't profession... read more

Maizie M.'s profile image
Maizie M. 
rating
6 years ago

Please trust all of the horrible reviews. To start, we have no issues with bugs, which is great. They sent a pest control company to check out the apartments in our building... BUT FORGOT TO TELL US THEY WERE COMING. Things were moved in my apartment and I thought someone broke in when I came home! I called the police, detectives came... we called Hamilton to make sure they hadn't been here for maintenance and they ASSURED us they hadn't been here. Finally the detectives leave, hours later I get a call from Hamilton saying t... read more

Olivia W.'s profile image
Olivia W. 
rating
6 years ago

This is THE most inefficient company I have ever seen. They owned me a $200 check from LAST YEAR and promised to send it to me. Seven months have passed during which I sent numerous emails asking about the check, and got only 2 useless replies. How can they treat anyone like this? It looks like they have decided to ignore my emails and calls until I forget about the $200 that I deserve. Unbelievable. Read the bad reviews and be warned!!! 

Kelly M.'s profile image
Kelly M. 
rating
6 years ago

I would leave zero stars if I could. I went to see an apartment twice and was told the unit was a certain amount per month. After I applied for the apartment and gave all of my information (SSN, etc) I was told the apartment was actually $100/mo than advertised. At this point I turned down other apartments and wasted weeks of valuable time. When I asked if they would honor the price that was advertised, I was told no. Seemed very sneaky. I would have paid that $100 more had that been advertised to me in the first place. Wast... read more

Dave D.'s profile image
Dave D. 
rating
6 years ago

I still live in a building managed by this company, so I'll update this post if my experience changes. Right now I could not think more poorly of this management company. I live in one of their buildings in Boston's South End, which is a very expensive place to live. My rent is astronomical. What do I get for the premium beyond the proximity to trendy restaurants? A management company that ignores emails and security concerns. First, there is no doorman in my building. Residents need either a physical key or a door code ... read more

Dave D.'s profile image
Dave D. 
rating
6 years ago

I still live in a building managed by this company, so I'll update this post if my experience changes. Right now I could not think more poorly of this management company. I live in one of their buildings in Boston's South End, which is a very expensive place to live. My rent is astronomical. What do I get for the premium beyond the proximity to trendy restaurants? A management company that ignores emails and security concerns. First, there is no doorman in my building. Residents need either a physical key or a door code ... read more

Sally R.'s profile image
Sally R. 
rating
6 years ago

The rent is sort of low for the area. There is a reason. I lived there for 10 years. At the beginning they were okay. Not sure if management changed, but the maintenance slipped over the years. Brown smelly water leaked from a crack in the ceiling. Instead of going in and checking for mold, fixing whatever caused the leak, they patched and painted. So it recurred- twice. Brown, smelly sludge backed up into the sink and overflowed onto the floor. They could not explain where it came from. There were roaches and mice, and they... read more

Yanqian L.'s profile image
Yanqian L. 
rating
6 years ago

I used to live in the apartment of the Hamilton Company for half a year. Then I moved to another city and I transferred the lease to a new tenant. After I submit all the materials they need also a check for application fee, they promised to contact me a few days later. However I waited for a week and there was no one ever called or emailed me. So I went to their office, they told me that there should be no problem about sublease, and I can just left the key to the new tenant. So, I did what they told me. BUT, after the new t... read more

Eliza R.'s profile image
Eliza R. 
rating
6 years ago

I have been very impressed with how quickly Alexa responds to my maintenance-related emails, often sending the super over the same day to resolve issues! I am so grateful for this! As this is an older building, we did experience problems such as roaches and mice in the past year (thus the less than perfect rating). However, we were able to eventually resolve these issues through contacting maintenance, which again, in my experience is very quick and kind. Overall, I am very pleased with this property, and it's a great deal f... read more

Frequently asked questions about The Hamilton Company

How is The Hamilton Company rated?

The Hamilton Company has a 1.7 star rating with 458 reviews. 

When is The Hamilton Company open?

The Hamilton Company is closed now. It will open on Monday at 8:30 a.m.