This profile has been claimed by the business owner or representative.
The Hamilton Company
- Apartments
- Allston, MA
About this business
Location details
39 Brighton Ave, Allston, MA, 02134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a great experience so far, I had a great agent, Dimos, whom was very helpful every step of the way! i recently moved from kentucky and only had one week to choose an apartment, while other companies were not able to work with me, Dimos went above and beyond to make sure that everything was all set for my move and that I was comfortable during the process!
this company is awful. they pressured me to sign one whole month earlier than my original plan and when i asked for convenience to give me the keys two days earlier in weekend instead of middle of the week ( the unit is empty for months ago ) they told me i have to pay.
this company is awful. they pressured me to sign one whole month earlier than my original plan and when i asked for convenience to give me the keys two days earlier in weekend instead of middle of the week ( the unit is empty for months ago ) they told me i have to pay.
This company is awful. I moved to my complex in July and it was under different owners. Within a week the Hamilton Company took over. I let both companies know of the problems I had in my unit...plumbing being one of them. Neither company took care of my plumbing issues and the day I moved in I went to grab a sandwich and run to Target. Come to find out, a leak that was coming from my apartment tripped the fire alarm and the fire department had to come into my apartment. I am okay with that for safety reasons, what I am not ... read more
Business response:
Keelin, I believe we had spoken yesterday afternoon regarding the notice you received. Unfortunately, the property coordinator for your building had fallen ill, suddenly, and was unable to reach out to you earlier. A formal apology letter has been sent out for the software error which you should receive shortly. I also spoke with our maintenance staff who remembered speaking with you regarding the leak and the lock issues: We were made aware of the fire alarm being tripped due to a leak the panel by our night servic... read more
My review is for the maintenance team, specifically Dorsey. He is always very responsive to repair any request with a smile on his face and a positive attitude.
Hector, the maintenance superintendent, installed my a/c unit and did a wonderful job! He's always amazing and we feel very lucky to have him!
Probably the worst renting experience I ever had. Their property team are the worst, unprofessional, very rude, and inconsiderate. They don't answer phone calls, respond promptly to emails and send you eviction letters even though rent was paid on time. Don't give them any of your money, Do Not Rent here!!!!!
A little bit about the Hamilton Company from my experience so far...I recently moved into one of there apartments back in 01/2017. Prior to my move in trying to get in contact with The Hamilton Company was basically was a struggle in its own. It took using personal resources that are tied to the Hamilton Company's Upper Management aka (CEO) to get their employees to step it up and help us out! Needless to say I am a United States Navy Veteran, just recently discharged and I didn't have time for any games. After signing the l... read more
Beware, you have to renew your lease 6 months before the end of your lease, and if you don't, or don't know if you will be staying, they will start showing your apartment to prospective tenants right away. So, for the last 6 months of your lease, strangers will be on your house almost everyday in very inconvenient hours (after 7pm and weekends). Very annoying and inconsiderate. If you are renting here, which I don't recommend, make sure you change this clause in the lease agreement before you sign it (tip: last month on the ... read more
Business response:
Barbara, I am very sorry to hear that you have had a negative experience during your stay. We do send out our renewals early for our urban portfolio as there is typically a high turn over rate in and around heavily student populated areas and it takes a considerable amount of planning to coordinate. If there are times that are inconvenient for you to have viewings we can certainly add this to our notes to ensure that any broker or staff will not schedule showings during those hours. Please reach out to me privately and I... read more
Frequently asked questions about The Hamilton Company
How is The Hamilton Company rated?
The Hamilton Company has a 1.7 star rating with 450 reviews.
When is The Hamilton Company open?
The Hamilton Company is closed now. It will open on Monday at 8:30 a.m.